| Problem Document
|
Synopsis
|
Last Modified Date
|
| 2404651.1 |
SL8500 - Both Robots Getting Error 1301 Device Response Time-Out, Reboot HBS |
2018-05-29
|
| 2397750.1 |
IBM LTO4 - Drive has Uncorrectable Errors on Multiple Cartridges |
2018-05-14
|
| 2394501.1 |
T10000C - FSC: 495D SI_FSC_UNDEFERRED_LOCATE_WHILE_MOVING |
2018-05-10
|
| 2393499.1 |
SL8500 - Framing Error Interrupt Flood - INTERRUPT DISABLED, FSC(3324): Audit Cannot Complete Due to Hardware Failure |
2018-05-02
|
| 2391696.1 |
SL8500/SL3000 - SDP2 Alert - Result Code 3260 " Failed to Back up Database I/O error db:Stats", HBK Module Secure Key Grace Period Activated XX Days Left |
2018-05-02
|
| 2387635.1 |
SL8500 - Tape library Has a Power Failure, PDU Breaker is Tripping |
2018-04-26
|
| 2385980.1 |
SL8500 - Bulk CAP Service Safety Door (SSD) Will Not Return To Center On Right Hand Side |
2018-04-16
|
| 2383389.1 |
IBM LTO4 - ND - SLO2 - We See The Backup Writes On Drive , 7035: FsczzERRMAP_MED_OVER_REWRITE_LIMIT |
2018-04-10
|
| 2383386.1 |
IBM LTO5 - Drive is Having Problems Unloading Media, Result Code 6466 in SL8500 |
2018-04-10
|
| 2383010.1 |
SL8500 - Robot is Failing to Scan Particular Cell Address, Robot Can Not Find Target With Result Code of 5416 - Failed Target Calibration |
2018-04-10
|
| 2381096.1 |
SL8500/SL3000 - FSC 4025 - Trap not found |
2018-05-10
|
| 2380375.1 |
SL8500 - Power Supply Failure |
2018-03-30
|
| 2379802.1 |
SL8500 - Installed Redundant Electronics Feature, Not Able to Execute the Command "hwActivation redundantElectronics enable" |
2018-03-29
|
| 2379776.1 |
SL8500 - Safety Door Hits Handbots on the Left Side |
2018-03-29
|
| 2374294.1 |
SL8500/HSC - Cannot Get CAP 00:01:00 To Come Off-line Or Free Up |
2018-03-19
|
| 2373018.1 |
SL8500 - Tape library Robot Showing Failure to Communicate |
2018-03-15
|
| 2373007.1 |
SL8500 - CAP Drawer Not Receiving Tapes, Error from Device Code: 502 - Robot Cannot Find Target, cmo_calibrate Failed to Find Target |
2018-03-14
|
| 2367285.1 |
SL3000/SL8500 - Library Error Code 1320 - Drive Communication Timeout Errors, Library Error Code 5025 - FSC reported With Announced Drive Reset |
2018-03-01
|
| 2358322.1 |
IBM LTO3 - Drive in Bay 50 Needs Investigated. Not Getting the Signal Back That the Tape Was Mounted. 2E0D: Servo Go To Home Error |
2018-02-13
|
| 2355917.1 |
SL8500 - FSC(1319): Robot operation failed Code: 504 - Robot says cartridge stuck in location |
2018-02-01
|
| 2352157.1 |
SL8500 - Not Accepting any Requests From Host After Replacing a Faulty Robot |
2018-01-24
|
| 2350561.1 |
SL8500 Tape Library Unstable, New deployment |
2018-01-24
|
| 2350530.1 |
SL8500 - Tape Library Customer Not Able to Log In Using Library Host Name and Library IP |
2018-02-13
|
| 2347530.1 |
SLConsole - Error Warn Info Logs Show Missing Information Between Logs Collected from Separate Times |
2018-02-13
|
| 2347421.1 |
SL8500 - Door Interlock Switches Warning During Maintenance Activity |
2018-01-10
|
| 2336800.1 |
SL8500 - Unable to MOUNT a Cartridge (MVC) to RTD Tape Drive |
2018-05-17
|
| 2336124.1 |
SL8500 - Robot can not move wrist, cmo_user_fetch: Retry Performed 5610; cmo_calibrate failed to find target for address (LRCSR) 1,2,2,1,1 |
2017-12-08
|
| 2333741.1 |
SL8500/SL3000 - Power Supply in a Warning State - Posting a 3816 in the Trace File |
2017-12-04
|
| 2333127.1 |
SL8500 - Bulk CAP Doors on Right Side of Rails 3 and 4 are Failing Non-Disruptive Diagnostic Tests, Result Code 7502 |
2017-12-04
|
| 2327614.1 |
SL8500 - Power Supply Failure - Type Drive-AC2 |
2017-11-15
|
| 2323206.1 |
SL8500/T10000C - 3337/3357 Error Code Over Threshold |
2017-11-03
|
| 2314302.1 |
OKM/SL8500 - Discussion On Which OKM Servers Will Fit Into The SL8500 Accessory Rack |
2017-10-05
|
| 2312739.1 |
SL8500 - Racks/Tracks Out of Specification, Track Bowing Out of the Aluminum Extrusions |
2017-10-03
|
| 2307589.1 |
SL8500 - UNABLE TO CONNECT TO LIBRARY VIA SLConsole |
2017-09-15
|
| 2304917.1 |
SL8500 - Audit Cannot Complete Due to Hardware Failure, Result Code : 3324 com.stortek.ats.elib.server.common.LcException: Cap Unlocked |
2017-09-11
|
| 2304449.1 |
HP LTO - Ghost Drive Shows Up in SLConsole |
2017-09-06
|
| 2303302.1 |
SL8500 - SLS0662I LMU Response Error Appearing on the HSC Log After a Library Reboot |
2017-12-05
|
| 2299632.1 |
SL8500 - Left Side Robots Failing Fetch Cartridge and Puts to the Elevator |
2017-09-15
|
| 2297993.1 |
SL8500 - After ACSLS Audit A Non-existing Tape Is Reactivated For A Cartridge That Had Been Removed From Tape Drive |
2018-05-17
|
| 2297869.1 |
SL8500 - One Rail Has No Power and the Robots Won't Initialize |
2017-08-22
|
| 2297071.1 |
ACSLS - SLConsole Active Cartridge Summary Report Showing ORPHAN Tapes that are not in the ACSLS 'volrpt' |
2017-08-18
|
| 2287410.1 |
SL8500 - Inserts/Ejects Will Not Complete in CAP When Top Magazine is Engaged, 3955, Error from device Code: 510 - Robot says location full/obstructed |
2017-07-21
|
| 2284370.1 |
SL8500 - SLConsole is Not Generating Log Snapshot |
2017-07-27
|
| 2282723.1 |
SL8500 - Library Failure, Invalid Partitions After RE Switch and/or Reboot of Library or Complex |
2018-05-17
|
| 2279253.1 |
SL8500 - FSC 1121 Time-Out For Pass-Thru-Port (PTP) |
2017-06-22
|
| 2278906.1 |
SL8500 - Robot And Elevator Are Offline, 5036 and 5031 Errors, "Failure From Elevator Code: 701 |
2017-07-14
|
| 2275503.1 |
SL8500 - Unable to Create Partition Definition Due to SLConsole Timeout |
2017-06-14
|
| 2273582.1 |
SL8500 - SLS0665E ACS 02 DEGRADED, LSM 02:01, CONDITION 2, Error 5051 "A Low Voltage Condition Has Been Detected on the Servo Motor Power |
2017-07-14
|
| 2272166.1 |
SL8500 - All Robots Go Offline, HBC Card Not Communicating, HBT Card in Standby |
2018-05-17
|
| 2269943.1 |
SL3000/SL8500 - Windows Patch For RansomWare On Tape Library Embedded Platform |
2017-05-26
|
| 2267354.1 |
sl8500 - FSC 3324, Audit Cannot Complete Due To Hardware Failure |
2017-05-22
|
| 2262368.1 |
IBM LTO - Reported 3337/3357 Error Code Over Threshold, Load Errors |
2017-05-05
|
| 2261963.1 |
IBM LTO4 - Tape Drive 10,1,15,0 Is Showing Uninitialized At Library Level |
2017-05-05
|
| 2259080.1 |
SL8500 - CAP-B Stuck On Auditing/Offline |
2018-05-24
|
| 2255445.1 |
SL3000 - Robot Will Not Initialize, Brushes Damaged |
2018-05-24
|
| 2254065.1 |
SL8500 - Corner Track Assembly Built Incorrectly |
2018-05-24
|
| 2247222.1 |
ACSLS: CAP Number 1 Is Assigned To A Partition Which Does Not Exist Any More |
2018-01-16
|
| 2245692.1 |
SL8500 - IPv6 Support For SL8500 Libraries |
2018-05-17
|
| 2239443.1 |
SL8500 - Library Failed to Reboot After Code Upgrade or Has All Robots and a Elevator Offline. HBT is in a Standby State After Rebooting |
2018-04-10
|
| 2237556.1 |
SLConsole: "XML Transformation Failed" and "Read Event Log failed" Errors |
2017-08-16
|
| 2230286.1 |
SL8500 - Elevator Inoperative by SLConsole (RED) (Error=7004) |
2018-03-02
|
| 2228379.1 |
SL3000/SL8500 - SLConsole Screen Status May Display Amber Triangle Even after Problem is Resolved |
2018-03-02
|
| 2228343.1 |
SL8500 - FRS-8.51 Code Load Stall |
2018-03-02
|
| 2225169.1 |
SL8500 - Partitioned SL8500 is unable to ENTER cart via CAP from 2nd partition |
2018-03-02
|
| 2222552.1 |
SL8500 - Console Warning : HBYAB ETH2 Link is Down |
2018-03-02
|
| 2214918.1 |
SL8500 - Firmware Upgrade to 8.51 Lost 5000 Active Cells. Status changed from Active to Inactive |
2018-05-17
|
| 2213677.1 |
SL8500 - CAP Button A Opens Both CAP Doors |
2017-12-28
|
| 2212293.1 |
SL8500 - FSC 3202, File Error - Problem With drive SN.txt. Error |
2017-12-28
|
| 2211257.1 |
SL8500 - All Drives in 2 Rows Fail to Load, Result Code 6019 |
2017-12-28
|
| 2209831.1 |
SL8500/ASR - FSC 1321, Failure From Power Supply |
2017-12-28
|
| 2205052.1 |
IBM LTO7 - Drive Failing Jobs In SGL With Track Following Errors |
2018-03-01
|
| 2203249.1 |
SL8500 - DC Power Supplies 19,20,21,22 Are Not Working After Initial Installation |
2017-11-14
|
| 2203073.1 |
HSC - CAP in RESERVED / RECOVERY in Partition 999 by Host 99 |
2018-01-05
|
| 2201359.1 |
SL3000 - Host Partition Unable To Mount Tapes After Library Reboot |
2017-11-17
|
| 2197926.1 |
SL8500 - Service Required LED on After Installing FRS-8.51 Code |
2017-11-14
|
| 2183689.1 |
SL30000/SL8500 - Library ???SelfTest??? Diagnostics Fails With the Option ???Disruptive??? |
2017-11-14
|
| 2182580.1 |
SL8500 - Not Able To Unlock CAP |
2017-11-13
|
| 2175732.1 |
SL8500 - Drive Not Unloaded For Fetch, FSC 1107 |
2017-11-14
|
| 2175346.1 |
T10000B: "Warning from device - Result Code : 3992" - Needs Cleaning |
2017-10-03
|
| 2170992.1 |
SL3000 Showing Free Cells But HSC Shows No Free Cells |
2017-09-26
|
| 2170293.1 |
SL8500 - PDU Issue, FSC : 1321 |
2017-09-11
|
| 2159907.1 |
SL8500 - Incomplete Messages In SLC Error Event Log for error 3955 RC 6441 |
2018-05-17
|
| 2159460.1 |
SL8500 - FRS 8.51 Upgrade Causes Partition Corruption and Loss Of ACSLS Database Tape and Panel Information |
2017-09-26
|
| 2158624.1 |
SL8500 - FSC 3100 Door Interlock Battery Warning Message |
2017-08-16
|
| 2158334.1 |
SL8500 - HP LTO3 Failure From Drive Code: 604 - Drive is not functional, drive x,x,x,x,x : rewindUnload: FAILED |
2017-09-26
|
| 2157438.1 |
SL8500 - FSC 3215 - 'Robot initialization error' with Download File Write Failed |
2017-08-16
|
| 2153179.1 |
SL3000/SL8500 - Unexpected Unload Occurring on IBM LTO Tape Drives |
2017-08-16
|
| 2146017.1 |
SL8500 - Operator Panel Shows Low Virtual Memory Message |
2017-09-05
|
| 2144952.1 |
SL8500 - LSM Error, Code87 no Format for Type_code87: Library Error, LSM Offline Maintenance |
2017-09-13
|
| 2140243.1 |
SL8500 - Op Panel Login Failed, Invalid Session |
2017-08-23
|
| 2138474.1 |
SL8500 - CAP LOCKED - Operator Cannot Open the CAP |
2017-08-23
|
| 2135715.1 |
SL8500 - OP Panel Login Fail, Invalid Response Received From Library for the Request Error |
2017-08-15
|
| 2131617.1 |
SL8500 - Library ACTIVE Unstable. Safety Doors Moving in Wrong Direction |
2017-08-16
|
| 2127478.1 |
SL8500/SL3000 - Log Snapshot Hang When Using The CLI Command |
2018-05-17
|
| 2127237.1 |
SL8500 - Any Log Snapshot Command Hangs When Using the CLI Command |
2017-08-09
|
| 2123666.1 |
Manual ASR Creation From MDVOP/SDP2 |
2017-09-25
|
| 2119349.1 |
SL8500 - FRS-8.51 Problem, Multi-Library Complex the CAPs May Fail to Come Online |
2017-11-14
|
| 2117256.1 |
SL8500/SL3000 - All Tape Drives Showing RED and Offline Status on SLConsole and No LED Indicators Lit on the HBT Card |
2017-06-16
|
| 2114807.1 |
ACSLS: "Cell is Full" Reported After Failure on SL8500 Robot, "Device Response Time-Out" Error, 1301 and "Device io Exception" Error, 3987 |
2017-12-18
|
| 2111660.1 |
Tape - CRC Applications Access. Authenticity Failure When Accessing |
2017-08-22
|
| 2111656.1 |
SL8500 - Microcode Update in a Complex Fails |
2017-08-09
|
| 2111651.1 |
SL8500/SL3000 - Event Code 3955-512 Robot Cannot Go Operational With a FSC5017 "The Range of Motion on Initialization is Not Within Specification" |
2017-08-16
|
| 2103599.1 |
SL8500/SL3000 - "Error From Device Code: 604 - Drive is Not Functional", 1320, Drive Communication Time-Out |
2018-01-05
|
| 2101677.1 |
SL8500 - Right Side Rail 4, Slot 13-14 Put/Get Failures |
2017-08-16
|
| 2101671.1 |
SL8500 - Service Required Light On, Incomplete Init of H-Bots During First Power-Up after New Build |
2017-08-16
|
| 2090559.1 |
SL8500 - Library Down To ACSLS. Stays in Pending State When Varied Offline |
2018-05-17
|
| 2084687.1 |
SL8500 - Unable to Vary CAPs Online After Upgrading to 8.50 Microcode in a Library Complex |
2017-09-21
|
| 2084667.1 |
SL8500, HP LTO6 - Replacement FRU, Ethernet Port Needed For Encryption is Missing |
2017-05-22
|
| 2078402.1 |
SL500/SL3000/SL8500 - SLConsole Reports "Log Snapshot is Not Available" |
2017-05-18
|
| 2077710.1 |
SL8500/SL3000 - Reported 3337/3357 Error Code Over Threshold Due to Tape Drive Problem |
2018-03-02
|
| 2077270.1 |
SL8500 - Drive Tray Serial Number Disappeared at Drive Failure |
2017-08-16
|
| 2072612.1 |
SL8500 - ACS DISCONNECTED |
2018-05-17
|
| 2072377.1 |
ACSLS - The "acsls enable" Command Can Hang ACSLS While Attempting to Release the Shared CAP Owned by Another Partition |
2017-06-02
|
| 2069381.1 |
SL8500 - Gear strip on new style CAP |
2017-12-07
|
| 2066552.1 |
SL8500 - Unable to Move Cartridge Along the Elevator Due to Reservation Conflicts |
2018-05-17
|
| 2060934.1 |
SL8500 - CAP In New ACS Not Available Per HSC |
2017-09-21
|
| 2059314.1 |
SL8500 - CAP 0,1,1 Showing Degraded in ACSLS. Unable to Load Tapes From LSM 1 |
2017-07-14
|
| 2058459.1 |
T10000 - FSC: 5802 - Load Failed With Misbuckle |
2017-05-19
|
| 2054209.1 |
Password/License keyswebapp: Firefox fails with Secure Connection failure |
2017-05-18
|
| 2046704.1 |
SL3000/SL8500 - Screen Resolution on new OP Panels |
2017-05-23
|
| 2044497.1 |
SL8500 - IP Configuration and Licenses Were Lost After Firmware Upgrade |
2017-05-18
|
| 2042218.1 |
SL8500 - 2 Installed SL8500s In a Complex Have The Same Engineid |
2018-05-17
|
| 2038684.1 |
SL8500 - RC: 7003, Safety Door Fails To Close Left or Right Side |
2017-08-16
|
| 2038295.1 |
SL500/SL3000/SL8500 - Drive Communication Time-out - Info message: Drive Tray Serial Number Needs to be Updated |
2018-04-10
|
| 2032963.1 |
SL8500 - CAP Will Not Initialize |
2017-08-16
|
| 2032960.1 |
SL8500 - RE Kits are Missing the "Y" Power Cables |
2017-08-16
|
| 2032957.1 |
SL8500 - Important - J406/J407 Cable Locks Missing |
2017-08-16
|
| 2032940.1 |
SL8500 - CIM Floor Missing One Alignment Slot for Inner Wall |
2017-08-16
|
| 2031215.1 |
SL8500- Having Problems Locating All Tapes With Hardware Audit |
2017-10-03
|
| 2021039.1 |
Tape - Missing Parts During Installation |
2017-09-26
|
| 2020876.1 |
SL8500 - VSM, SLS2251A CAP EJECTING PLEASE EMPTY CARTRIDGES OUT OF CAP AA:LL:CC |
2018-03-06
|
| 2020819.1 |
T10000C/D - SNMP Reports T10KC/D Hibernating Drive State as Unknown |
2017-08-16
|
| 2017681.1 |
SL8500-SL3000: VOLID Missing After Firmware Upgrade |
2017-07-28
|
| 2013048.1 |
SL8500 - HBZ Failed to Initialize After Expansion Module Upgrade. |
2017-09-27
|
| 2007359.1 |
SL8500 - Download File Write Failed, FSC 3405 |
2017-09-11
|
| 2007209.1 |
SL8500- Robot Not Announcing Itself Properly to the Library - FSC: 3991 "Error in announce presence Error in announce input" |
2017-09-26
|
| 2001807.1 |
SL8500 - SLS0235I Audited Volume XXXXXX is Errant (Lost) - ACS01 Complex Intermittently Sends Error Messages To Console During Hardware Audit |
2017-09-26
|
| 2000589.1 |
SL3000/SL8500 - Event ID_1107 Preceded by Event ID_3955 With RC_6441 |
2018-05-24
|
| 1991289.1 |
SL8500 - FSC(3278): Library Dispatcher Took a Select Error |
2017-10-03
|
| 1988283.1 |
IBM LTO4/5/6 - When Drive is Replaced With ADI Mode Set, There is No FC Connection |
2017-05-19
|
| 1968691.1 |
SL8500 - Network Interface On The Library Failed - "Link state DOWN - Board : HBZA |
2017-08-16
|
| 1968288.1 |
T10000 - Tape Drive Reported A Unit Attention in SL8500, FSC3369, FSC3955 |
2017-08-16
|
| 1967779.1 |
ACSLS - Reporting RPC TCP Client Connection Failed, RPC: Program Not Registered Errno = 146(Connection refused) |
2017-10-27
|
| 1966054.1 |
SL8500 - FSC 5412 Scanner Application Attempted to Return Too Large of Packet |
2018-05-17
|
| 1964925.1 |
SL8500 - Library Was Working But Lost Communication With The Host LPARs |
2017-08-07
|
| 1964924.1 |
SL8500 - Library Stops Communicating When One Port is Disconnected |
2017-05-19
|
| 1960956.1 |
SL8500 - RC 1121 "Internal Device Request Timed Out To Move From Source" |
2017-09-05
|
| 1954376.1 |
SL8500 - Robot Down While Put or Fetch of Cartridge - "Error From Device Code: 506 - Robot Reach Not Safe" |
2017-05-19
|
| 1950997.1 |
SDP2 (2.2) Configured Tape Libraries Not Creating Automatic Service Requests (ASR) |
2017-05-19
|
| 1950796.1 |
SL3000/SL8500 - Do Not Ignore Blinking Service Required Light |
2017-09-27
|
| 1950795.1 |
SL3000/SL8500 - SLConsole Timeout During Installation Burn-In Testing |
2017-05-22
|
| 1950792.1 |
SL3000/SL8500 - Terminators Received With Connectors Not Seated Correctly |
2017-08-07
|
| 1948826.1 |
STA1.x/STA2.x - STA UI Becomes Unresponsive |
2017-05-22
|
| 1948823.1 |
SL8500 - Expansion Module Cables Wrong, PN313890302 |
2017-09-21
|
| 1941994.1 |
HP LTO5/SL8500 -All Library Attached HP LTO5s Fail When Reboot via SLC After ADI Eenabled |
2018-04-26
|
| 1941237.1 |
SL8500 - All Components Except Drives Went Inoperative After Access Door Opened With Service Mode |
2017-09-25
|
| 1939749.1 |
SL8500 - SDP Generated 1304 Elevator Hardware Failure |
2017-09-25
|
| 1939677.1 |
SL8500 - ACS 03 Degraded, SLS0665E ACS 03 DEGRADED; LSM 03:02, CONDITION 2, FSC 0000 |
2017-09-25
|
| 1936328.1 |
SL8500 - SDP Alert RC=1306 PTP Hardware Failure |
2017-08-16
|
| 1931837.1 |
SL8500 - Display of ILC Shows Incorrect State |
2017-08-16
|
| 1929483.1 |
SL3000/SL8500 - Unable to Install 2nd Handbot on the Rail, The 2nd Handbot Will Not Initialize |
2017-05-22
|
| 1926637.1 |
LTO4 - Drive Disappeared From SL8500 Library |
2017-05-23
|
| 1924780.1 |
SL8500 - Unable To Login Through CLI and SLC |
2017-05-19
|
| 1922830.1 |
SL8500 - Drive Health State : Error - Failed Target Calibration - Result Code 5416 |
2017-09-12
|
| 1909348.1 |
ACSLS Error - Incompatible Media With Drive Type, Result Code : 3314 |
2017-05-19
|
| 1908271.1 |
SL8500 - Can Not Import Cleaning Tapes via CAP |
2017-12-11
|
| 1903210.1 |
SDP2 (2.1.1) - Configured Tape Libraries Not Creating Automatic Service Requests (ASR) |
2017-05-23
|
| 1682977.1 |
SL8500 - Power Strips May Be Too Thick To Install |
2017-09-21
|
| 1676090.1 |
SL8500 - Rails Are Not Getting Power On New Installation |
2017-09-25
|
| 1674695.1 |
ACSLS - Drives Are Offline with "No drive installed at address" and "STATUS_CONFIGURATION_ERROR" Errors |
2017-03-21
|
| 1670113.1 |
HP LTO4 - Ddrive is Not Operational, Drive is Not Communicating With the Backup Application. No Errors Seen on SL Console "error warn info" Log |
2017-09-21
|
| 1645577.1 |
SL8500 - 3333: "Dropped Unexpected Device Response", Data=
| 2017-09-26
| |
| 1643480.1 |
SL8500/SL3000 - HSC Command 'switch acs' Failed to Switch Redundant Electronics (RE Feature) on SL3000 or SL8500 |
2017-05-19
|
| 1641019.1 |
SL8500 - Inactivity Timeout of SL8500 Operator Panel is Too Short With FRS 8.xx |
2017-09-27
|
| 1635539.1 |
SL8500/SL3000 - Persistence Manager Error Cartridge Manager.addCartridges |
2017-06-07
|
| 1634938.1 |
SL8500 - Media Validation Error Being Reported in SL Console |
2017-05-19
|
| 1633550.1 |
SDP2 - Log Collection Returned Library Configuration Files and No Log Snapshot. |
2018-03-29
|
| 1630461.1 |
SL8500 - No Image is Displayed With New WebCam |
2018-05-17
|
| 1626272.1 |
SL8500 - Intermittent Failures to Reach the Load Point With Puts to T100000 Drives |
2017-05-19
|
| 1619651.1 |
SL8500 - PTP Transporter Failure |
2017-05-19
|
| 1618934.1 |
SL8500 - PCI Scan Shows OpenSSH Vulnerabilities |
2017-05-22
|
| 1613975.1 |
SL3000/SL8500 - FSC 3315 - No Cleaning Cartridge Available |
2017-05-19
|
| 1610470.1 |
9840D - SLS0107D after FSC_517x Tilt Check Error |
2017-09-21
|
| 1607651.1 |
T10000 - Brand New T10KB Cleaning Carts Are Marked As Spent |
2017-10-03
|
| 1602423.1 |
Having Difficulty Setting Port Values For My Library Attach Utility. |
2017-07-12
|
| 1601403.1 |
SL8500 - 1310: "No Operational Hardware Path to Destination - final", sourceAddress=1,3,2,1,2 destinationAddress=1,3,47,2,3 volser=WY0489L4; |
2017-09-22
|
| 1597333.1 |
SL8500 - CMO_Calibrate Failed to Find Target for Address (LRCSR) 1,4,-54,x,x, Result Code 5501 |
2017-05-19
|
| 1597159.1 |
SL8500 - While Collecting Log Snapshot Through Network Got ERROR: Board Type is Too Long Length = 7 at License |
2017-05-22
|
| 1597126.1 |
ACSLS - Duplicate transaction received errors in acsss_event.log |
2015-02-11
|
| 1594526.1 |
SL8500 - Firmware Upgrade, Reboot Appears to Have Hung |
2017-05-22
|
| 1581274.1 |
SL500/SL3000/SL8500 - Activated Cartridges Not Becoming Active. Cartridges Showing Up as Orphaned on SLConsole of Library |
2017-05-23
|
| 1578229.1 |
SL8500 - FSC 3369: "RewindUnload To A Drive With RewindUnload In Progress" |
2017-09-26
|
| 1576194.1 |
SL8500 - FSC 3275 : "Socket Server HandleEvent Call Took Too Long: ReadObjectHandler:LibraryDispatcher xxxx ms" |
2017-09-25
|
| 1571358.1 |
SL8500 - Robot Initialization Error, Bot Down With Tape In Hand |
2017-05-19
|
| 1565893.1 |
SL8500 - Fails To Enter Media When Right Hand Side Robot Has Failed or is Offline |
2017-09-21
|
| 1561479.1 |
SL8500/SL3000 - Result Code 3260: "Failed To Backup Database Io Errorbackup Db: Stats" |
2017-09-27
|
| 1560073.1 |
SL8500/SL3000 - Result Code 1320 - Troubleshooting Drive Communication Timeout Errors |
2018-02-28
|
| 1559562.1 |
SL8500 - RC 6429 IBM LTO FC Tape Drive Reporting Several Warnings, Drive Reported a Recoverable DRIVE Error |
2017-09-28
|
| 1558183.1 |
T10000/9840/9940 - IOS551I, No Pathes Physically Available |
2017-09-26
|
| 1557670.1 |
ACSLS - Robot Lost Communication With ACSLS Showing Error "pending connect failed, errno = 146" |
2017-10-26
|
| 1557426.1 |
SL8500???s Will Change Their Engine ID Values When Upgrading Code to 8.x or Above From a Code Level Lower Than 8.x |
2017-09-26
|
| 1556415.1 |
SL8500 - 1321 : "Failure From Power Supply - Address: x,x,x,x,x |
2017-06-07
|
| 1556349.1 |
ACSLS - Did Not Switch Over to SL8500 Redundant HBC Card - gets "LC/LMU failure" error |
2018-01-05
|
| 1554796.1 |
SL8500 - Standby LED is Lit on HBT card, Entire Library Out of Production |
2017-05-19
|
| 1554779.1 |
SL8500 - Robot Failure, Unable to Move Robot to Service Area |
2017-09-21
|
| 1552695.1 |
SL8500; Media Stuck In HP LTO4 Drive |
2017-08-07
|
| 1552601.1 |
SL3000/SL8500 - Robot is Down or Offline in SL Console |
2017-06-07
|
| 1552283.1 |
SL8500/SL3000 - HSC Message SLS0665E ACS XX Degraded; LSM XX, Condition X |
2017-06-07
|
| 1551979.1 |
SL8500 - Library is Down, No Power to Rails |
2017-08-09
|
| 1551847.1 |
SL8500 - Robot Retry and Obstructed Errors 5010/5611 After Handbot Replacement |
2017-06-07
|
| 1551810.1 |
SL8500 - Clarification on DTCP/IP With Redundant Controller Features |
2017-05-22
|
| 1551612.1 |
ACSLS - CAP Inoperable During Networker Withdraw ( nsrjb -w) command |
2017-09-26
|
| 1550542.1 |
SL8500 - Fire Suppression Information Dimension Errors in SAG (Systems Assurance Guide) |
2017-09-07
|
| 1550004.1 |
SL8500 - Elevator Issue. One Of The Elevators Is Not Working as Expected. Elevator Status "failed" on SLConsole |
2017-11-14
|
| 1548380.1 |
SL8500 - FRS_8.01 Ping Does Not Work With Policy Route |
2017-08-23
|
| 1548341.1 |
SL8500 - CAP Procedure Error With ACSLS Auto CAP Mode |
2017-05-19
|
| 1547662.1 |
SL8500 - Redundant HandBot Requirements / High Performance Robotics - Upgrades and Requirements |
2017-09-21
|
| 1546450.1 |
SL8500/SL3000 - Unable to Login to Library with SLConsole |
2017-05-19
|
| 1544356.1 |
SL8500 - Drive Status Loaded - Null |
2017-09-26
|
| 1543906.1 |
SL8500 - Unable To Connect To The Library - Request To Reboot, HBK Module: Secure Key Grace Period Active |
2017-05-19
|
| 1543229.1 |
SL8500 - Refurbished Robots Have Been Mislabeled With the Incorrect Part Number of 7056588 |
2017-08-23
|
| 1541120.1 |
SL8500 - Error Messages 3902; 3807; 1202; 3988; 1213; 3906 |
2017-06-07
|
| 1540611.1 |
SL3000 / SL8500 - Error 1328 / 3274, HBK Module: Secure Key Grace Period Active. "x" Days Left. DO NOT IGNORE THIS MESSAGE |
2017-09-27
|
| 1538993.1 |
9840D - Drive SNO With FSC 5F05 |
2017-09-27
|
| 1538829.1 |
IBM LTO-5 with Belisarius Takes Very Long Time to Ready in SL8500 |
2017-07-14
|
| 1536581.1 |
LTO - Drives Going Offline And Exhibiting Mount Errors On The Backup Application |
2017-09-26
|
| 1535714.1 |
SL3000/SL8500 - Damaged Pins Discovered During RE Installation |
2017-09-21
|
| 1535681.1 |
SL8500/Sl3000/SL500 Actives Cells Grayed Out on SLConsole |
2017-09-22
|
| 1535658.1 |
T10000 - Drive/RTD Will Not Vary Online to Server |
2017-09-22
|
| 1535381.1 |
SL3000/SL8500 - Drives Not Dismounting Tapes When Using Netbackup, Getting Message "ERROR 98 From Media Manager" |
2017-09-22
|
| 1533914.1 |
SL8500 / SL3000 - Host Socket Connection Dropped |
2017-05-19
|
| 1532470.1 |
SL3000/SL8500 - ASR/SDP Alert, 3204 System Error |
2017-09-21
|
| 1529585.1 |
ACSLS - Unexpected resource type code 86 - STATUS_LIBRARY_FAILURE |
2016-06-07
|
| 1528931.1 |
SL3000/SL8500 - Event Code = 3409 Filling Up the Error Log |
2017-07-14
|
| 1527950.1 |
SL8500 - CAP Defect, Door Will Not Open, Result Code 3955, 7004 |
2017-05-19
|
| 1527946.1 |
SL8500 - 3324: "Audit Cannot Complete Due To Hardware Failure Com.stortek.ats.elib.server.common.LcException |
2017-05-18
|
| 1527945.1 |
SL8500 - Complete Power Failure Of Library |
2017-09-21
|
| 1527929.1 |
SL8500 - Error: 0708 - LSM Robotics Error: Failed Robotics Portion Of MOVE |
2017-09-25
|
| 1519283.1 |
Sun StorageTek SL8500 Modular Library System/ Re-occurring Messages On The CAP |
2017-05-23
|
| 1517557.1 |
SL8500 - False Errors in Event Logs |
2017-08-08
|
| 1514930.1 |
SL3000/SL8500 - Rewind/Unload FAILED - Drive is Loaded |
2018-01-11
|
| 1514870.1 |
SL8500 - Operator Panel Shows Incorrect Tape Drive Information |
2017-09-26
|
| 1513126.1 |
SL8500 - Library Hangs, Unable to Login Via SLConsole or Local Op Panel on Library |
2017-09-21
|
| 1509697.1 |
SL8500 - Capacity Keys Not Grandfathered With a Microcode Upgrade Above 7.0x |
2017-08-08
|
| 1508789.1 |
SL8500 - 3295: "Remote Connection Pool Poll Timeout. Connections In-use/Max: 0/100", LibraryAddress=ILC1 Messages issued to Error Warn Information logs |
2017-05-22
|
| 1506013.1 |
ACSLS - Library Offline in ACSLS - Cannot Vary Port Online |
2018-01-29
|
| 1504348.1 |
SL3000/SL8500 - FRS 8.01 and FRS-4.0 Codes Expire SLConsole Session after 6 Hours |
2017-09-21
|
| 1495162.1 |
SL8500 - Operator Panel Shows Connection Error, "Refresh Data for the Specified Device Failed" "Connection to server is currently not established" |
2017-09-21
|
| 1494727.1 |
SL8500 - Result Code 6456 cartLoadLimitAlert Warnings Upon Load/Unload of Media, FSC38D2 in Drive Event Log |
2017-05-19
|
| 1491902.1 |
SL8500 - Elevator Initialization Error, Result Code 7012 |
2017-09-25
|
| 1487919.1 |
SL8500 - CAP Not Seen by Host After Upgrading to 7.70 Microcode |
2017-09-21
|
| 1487764.1 |
SL8500 - Library Not Online After ACSLS Restart |
2017-05-19
|
| 1486401.1 |
SL8500 - RC: 5014: End of Rail ID testing failed, Can Not Init, cmo_user_init_end_of_rail: Scanner Calibration failed, No target found at Endstop Array |
2017-05-19
|
| 1486195.1 |
SL8500 - Failure From Robot Code: 512 - Robot Can Not Go Operational, DIRECTOR End of Rail Init: Wrist Sweep Failed, Cannot Init |
2017-09-25
|
| 1485974.1 |
SL8500 - Service Safety Door Not Opening/Closing Properly |
2017-08-03
|
| 1484930.1 |
SL8500 - 1318: "Remote Library Will Not Accept Command Transfer" |
2017-09-26
|
| 1484207.1 |
SL8500 - Internal Ethernet 3Com Lan Switch or ILC 3Com Switch Does Not Power Up After Being Powered Down or Intermittent Communication Errors With Various Components in Library |
2017-09-21
|
| 1483573.1 |
SL8500 - Ethernet Port 2B Becomes Un-pingable |
2017-05-22
|
| 1481978.1 |
SL8500 - End of Rail ID Testing Failed, Cannot Initialize, Scanner Calibration Failed |
2017-09-25
|
| 1481296.1 |
SL8500 - How to Bring Back BOTs, Elevators, CAPs That Disappear or Show Red After a Power Cycle of the Card Cage |
2017-05-19
|
| 1480117.1 |
SL8500 - New HBK Security Key Needed |
2017-09-21
|
| 1476293.1 |
SL8500 - Mount Timeout Due to RC_1106 "cartridgeTypeInvalid" |
2017-08-08
|
| 1476270.1 |
OKM/KMS - All agents take a long time to retrieve keys from KMA(s) |
2017-08-07
|
| 1474748.1 |
SL8500/SL3000 - Reported 3337/3357 Error Code Over Threshold Due to Tape Leader Problems |
2017-05-17
|
| 1465961.1 |
SL8500 - Drive Tray Power Tool Problem with HP LTO Drives |
2017-09-21
|
| 1463665.1 |
SL8500 - 0000072420:1319: Robot Operation Failed Code: 514 - Robot Needs To Be Reset; |
2018-04-10
|
| 1463428.1 |
SL8500/SL3000 - Device response time-out |
2017-09-21
|
| 1458276.1 |
SL8500 - Library Halting CAP -> Cell Movement Early, Error 0707 |
2017-09-21
|
| 1455350.1 |
This Is An ACSLS Issue. Samqfs Hosts Cannot Mount Tapes Into Drives, Problem With ACSLS |
2015-12-17
|
| 1454916.1 |
SL8500/SL3000 - Drive Load Failed Due to Media Error - On Failed Load |
2017-05-19
|
| 1447810.1 |
SL8500 - Service Expiring on Library |
2017-08-09
|
| 1440186.1 |
T10000 - Tape Load Problems (FSC5135, FSC5802, FSC495E, FSC5132) |
2018-05-24
|
| 1421884.1 |
SL8500 - Tape Drive INOP - Power Up Failed - HBO Failures, Result Code 6419 |
2018-04-05
|
| 1416553.1 |
SL8500 - CAP Cannot Close, Result Code 7004 |
2017-10-03
|
| 1392136.1 |
SL8500 - Robot Operation Failed Code: 504 - Robot Says Cartridge Stuck in Location Data |
2017-05-19
|
| 1390586.1 |
SL8500/SL3000 - Robots Went Offline After "Robot Reach Not Safe" Errors During Put Operations |
2017-09-21
|
| 1383438.1 |
SL3000/SL8500 - SDP/SDP2 Alert Result Code of 1115 Library is Not Online |
2017-07-18
|
| 1381938.1 |
SL8500 - Loss of PDU-1 Will Cause Library to Become Inoperative |
2017-05-19
|
| 1379727.1 |
SL8500 - Getting Error Accessing a Particular Tape - Error: 0708 - LSM Robotics Error |
2017-05-23
|
| 1378696.1 |
SL3000/SL8500 - Not Able to Enable Policy Routing on HBCR-B Card |
2017-09-21
|
| 1378276.1 |
SL500/SL3000/SL8500 - Serial Number From the Hardware Activation File Didn't Match the Serial Number From the Library |
2017-05-03
|
| 1377164.1 |
SL3000/SL8500 - How to Recover Library Communication After Library Controller Stops Communicating |
2017-05-19
|
| 1369394.1 |
SL8500 - (Inter-Library Communications) ILC Failure, Result Code 3204 |
2017-08-07
|
| 1368699.1 |
SL8500 - Error 5613 'Cannot Drop Off Cartridge, Cell is Full' - Drop Off Cells Are Full Preventing Robot Initialization |
2018-03-21
|
| 1365587.1 |
SL8500 - Result Code 1321 - Failure From Power Supply - Address: 1 |
2017-09-21
|
| 1359444.1 |
T10000 - RFID Problems and Remedies |
2018-01-12
|
| 1352585.1 |
SL3000/SL8500 - Result Code 1214, "Device not found - deviceName" |
2017-08-07
|
| 1347238.1 |
SLConsole - Change User Failed - Unable to Change Password - Exit Code: 1 |
2017-05-22
|
| 1332076.1 |
SL8500 - ACSLS CAP Not Accepting Tapes |
2017-09-22
|
| 1321677.1 |
SL8500 - H-Bot Movement in RIM Corner May Make Clicking Noise |
2017-09-20
|
| 1319438.1 |
SL8500 - Rail Communication Problems May Cause Multiple Robot Failures on the Same Rail |
2017-09-26
|
| 1319418.1 |
Message SLS259A When Attempting to Eject Tapes From an SL8500 Library |
2017-08-08
|
| 1319397.1 |
SL8500 - Elevator Tube is Damaged Due to Failed Roller |
2017-09-21
|
| 1308248.1 |
ACSLS - SL8500 Dual-TCP Port 2a Cannot be Varied Online |
2018-03-01
|
| 1306050.1 |
SL8500 - Troubleshooting Pass-Thru-Port (PTP) Failure |
2017-08-31
|
| 1305914.1 |
SL8500 - Result Code Error 1302 HBOT Failure, Hand Robot Will Not Initialize |
2017-09-22
|
| 1302446.1 |
ACSLS - Overridden by another vary request |
2015-12-21
|
| 1293137.1 |
SL8500 - IP Switch Failure.. How to Diagnose |
2017-09-20
|
| 1271235.1 |
SL8500 - 3407 Manifest Problem Read Failure java.io.FileNotFoundException |
2017-08-04
|
| 1268577.1 |
LTO - LTO Tape Drive IPL Issue With SL-Series Tape Library |
2017-05-18
|
| 1222086.1 |
T10000 - Drive Wear Out Criteria - Tape Alert 24 |
2017-08-16
|
| 1140893.1 |
ACSLS - CAP is already reserved in partition 999 by host 99 |
2017-01-27
|
| 1098659.1 |
SL8500 - PTP Initialization Errors, RC5017, After Upgrading Code to 4.73, PTP Belt Tension Process |
2017-09-21
|
| 1020981.1 |
Tape - CommVault Does Not See STK Libraries in Windows 2003 in the Device Manager When Attached to an Emulex 8gig HBA |
2017-05-22
|
| 1020745.1 |
SL8500 - Problem With Initialization of New Installed Service Safety Door (SSD) |
2017-09-21
|
| 1020080.1 |
SL3000/SL8500 - CAP Not Available to Customer Production Due to CAP "Mode" Found in "Null" Status and the "Reserver" Field Shows "Default" on SLConsole |
2017-11-14
|
| 1019746.1 |
Dismount Errors for T10KB Cleaning Media in SL3000 and SL8500 |
2018-01-19
|
| 1019304.1 |
SL8500 - SL Console Reporting CAP Not Installed |
2017-10-03
|
| 1019051.1 |
SL8500 - Pass Thru Port Initialization Failures |
2017-08-15
|
| 1018232.1 |
SL8500 - CAP locks up, Eject process aborted, Veritas Error 251 and 293 |
2017-05-22
|
| 1017225.1 |
SL8500 - CAP Will Not Come Online |
2017-08-07
|
| 1016896.1 |
SL8500 - Tray Cable Causing T10000 Link Errors |
2017-09-21
|
| 1016864.1 |
Message SLS2266E When Trying to Enter Cartridges Through the CAP |
2016-08-17
|
| 1016585.1 |
ACSLS - Troubleshooting ACSLS CAP Problems |
2017-05-22
|
| 1016199.1 |
SL8500 - Failed Target Calibration - Result Code 5416 |
2017-05-19
|
| 1016189.1 |
Oracle/STK Libraries - Not Able to Read Non-Supported Barcode/Volser Labels - Specifications on Supported Labels |
2018-05-24
|
| 1015813.1 |
Message SLS0662I LMU Response Error - xx,xxx,28,13 and SLS0660I ERR BCST |
2016-08-17
|
| 1015764.1 |
SL8500 - Reserve Status in PTP Configurations |
2017-09-26
|
| 1015720.1 |
SL8500/ SL500 - SL Console on Solaris Hangs With a Grey Block in the Display During Install |
2017-05-22
|
| 1015066.1 |
SL8500 - H-Bot Code Does Not Upgrade on Replacement H-bot |
2017-07-06
|
| 1015045.1 |
ACSLS - VOLSERs do not Match Error when Ejecting Tapes |
2017-05-01
|
| 1014656.1 |
ACSLS - SL8500 Mounts Fail with "Serious internal error" Message |
2015-12-18
|
| 1014563.1 |
SL8500 - Error from device Code: 501 - Robot Can Not Move on Rail |
2017-05-11
|
| 1014452.1 |
SL8500 - Host IP Address Conflict |
2017-08-08
|
| 1014220.1 |
SL8500 - SL Console Keeps Locking Up |
2017-05-22
|
| 1014177.1 |
SL8500 - Track Damage May Occur if Diagnostic Tests are Run Exclusively in the Corners of the Library |
2017-09-21
|
| 1013663.1 |
SL8500 - PTP Cable Mis-Routing Causing PTP Initialization Failure |
2017-08-17
|
| 1013593.1 |
SL8500 - False "Door Open" Problem - Library Components Rebooting |
2017-09-21
|
| 1013454.1 |
SL8500 - HBot Inoperative Due to HBB Card failure - FB102113 Fixes ESD Problem with 9840 |
2017-08-04
|
| 1013433.1 |
SL8500 - Unable to Communicate on the Network When its IP address is Modified or a New Address is Assigned. |
2017-07-18
|
| 1013256.1 |
SL8500 - Popping Noise Occurs While Robot Moving Around Library |
2017-09-21
|
| 1007010.1 |
SL8500 - Defective EPO Switch Cable Assembly |
2017-09-21
|
| 1005619.1 |
SL8500 - Problems Upgrading SL8500 Code Direct Attached |
2017-08-07
|
