SL8500 - CMO_Calibrate Failed to Find Target for Address (LRCSR) 1,4,-54,x,x, Result Code 5501

Asset ID:	1-72-1597333.1
Update Date:	2017-05-19
Keywords:

Solution Type Problem Resolution Sure

Solution 1597333.1 : SL8500 - CMO_Calibrate Failed to Find Target for Address (LRCSR) 1,4,-54,x,x, Result Code 5501

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

The rail handbots are having issues targeting the elevator.

Up and down movement of the elevator assy is not smooth.

cmo_calibrate failed to find target for address (LRCSR) 1,4,-54,2,2

CMO_calibrate_hunt: failed Retargeting, reTargetStatus=3, result code=5501; address = Elevator(1,4,-54,2,1).

Cause

Possible Causes:

1. Library left and right elevator returned inconsistent response.

2. Elevator motor

3. Elevator target

Solution

1. Clean the rails and the elevator target.

2. Replace the elevator motor.

References

<NOTE:1382859.1> - SL8500/SL3000 - How to Troubleshoot "servo mech grip" Events
<NOTE:1384809.1> - SL8500/SL3000 - How to Troubleshoot "Servo Mech Reach" Events
<NOTE:1486401.1> - SL8500 - RC: 5014: End of Rail ID testing failed, Can Not Init, cmo_user_init_end_of_rail: Scanner Calibration failed, No target found at Endstop Array

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