SL8500 - Bulk CAP Service Safety Door (SSD) Will Not Return To Center On Right Hand Side

Asset ID:	1-72-2385980.1
Update Date:	2018-04-16
Keywords:

Solution Type Problem Resolution Sure

Solution 2385980.1 : SL8500 - Bulk CAP Service Safety Door (SSD) Will Not Return To Center On Right Hand Side

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Bulk CAP
SSD
Service Safety Door

The SSD motor was changed to no effect.
The SSD sensors and cable were changed to no effect.
The black skirt running along the bottom of the door was checked for alignment and obstruction and found to be clear.
The Track Carriage Assembly on the ceiling was removed and inspected and found to be okay.
The SSD was removed and inspected and found to be okay.
The Safety Door guide in the floor was checked and found to be unobstructed.
The Safety Door Guide alignment to the front of the library was checked and found to be correct.
All cabling was checked for damage and plug seating ensured.
Power levels to door motor was checked and found to be okay.
The HBN2 card was replaced and made no difference.

Symptoms

Service safety door on the right side, when facing the library doors, was not moving fully in it's return swing to the center position but stops after approximately 2cm. If assisted manually by inserting two fingers and giving the door a light push the door returns to the home position correctly. The left side SSD door functions correctly.

Changes

Installation of new bulk CAP library.

Cause

HBZ2 card failure.

Solution

HBZ2 card replaced.

References

<NOTE:1485974.1> - SL8500 - Service Safety Door Not Opening/Closing Properly
<NOTE:1020745.1> - SL8500 - Problem With Initialization of New Installed Service Safety Door (SSD)
<NOTE:2038684.1> - SL8500 - RC: 7003, Safety Door Fails To Close Left or Right Side

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