HP LTO - Ghost Drive Shows Up in SLConsole

Asset ID:	1-72-2304449.1
Update Date:	2017-09-06
Keywords:

Solution Type Problem Resolution Sure

Solution 2304449.1 : HP LTO - Ghost Drive Shows Up in SLConsole

Applies to:

HP LTO4 Tape Drive - Version All Versions and later
HP LTO5 Tape Drive - Version All Versions and later
HP LTO6 Tape Drive - Version All Versions and later
Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

SLC shows a "ghost" drive in position 1.1.-1.1.1. This is an empty slot; refreshing SLC does not clear the status.
Log snapshot shows:

This SL3000 is enabled to input Drive Tray Serial numbers but currently is incomplete or contains invalid data.
1.1.-1.1.1

drive unknown 1 INVESTIGATE unknown Status

Cause

The cause of this is unknown; but it could be related to a someone replacing a different drive (1.1.-1.1.2) and temporarily inserting it in that slot the previous day.

Solution

Put a known good drive in the empty slot that SLC shows the ghost drive. Let the drive power up and initialize; then, power it down. This should resolve the issue of the ghost drive showing up in SLC. (Remove the known good drive from the empty slot).

Attachments

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