| Asset ID: |
1-72-1332076.1 |
| Update Date: | 2017-09-22 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
1332076.1
:
SL8500 - ACSLS CAP Not Accepting Tapes
| Related Items |
- Sun StorageTek SL8500 Modular Library System
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library
|
The customer added 10 cartridges to the CAP and they would not be picked up by any robots.
In this Document
Created from <SR 3-3844550827>
Applies to:
Sun StorageTek SL8500 Modular Library System - Version Not Applicable and later
Information in this document applies to any platform.
Symptoms
The customer could not get the robots to pick up new cartridges from the CAP.
Changes
There were no changes made to the system.
Cause
The labels on the tape media were duplicates, i.e. they existed on other cartridges that were already loaded in the SL8500 library. Hence the robot would merely scan them and correctly rejecting them.
The product is therefore working as designed.
Solution
Use unique numbers / characters to label the cartridges.
Attachments
This solution has no attachment
