Sun Microsystems, Inc.  Oracle System Handbook - ISO 7.0 May 2018 Internal/Partner Edition
   Home | Current Systems | Former STK Products | EOL Systems | Components | General Info | Search | Feedback

Asset ID: 1-72-2379802.1
Update Date:2018-03-29
Keywords:

Solution Type  Problem Resolution Sure

Solution  2379802.1 :   SL8500 - Installed Redundant Electronics Feature, Not Able to Execute the Command "hwActivation redundantElectronics enable"  


Related Items
  • Sun StorageTek SL8500 Modular Library System
  •  
Related Categories
  • PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library
  •  




In this Document
Symptoms
Changes
Cause
Solution


Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for service personnel

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Full Version with 5 Expansions, 8 Bots, Bulk Cap, Partitioning and Redundant Electronics! Code 8.60.

All commands were run from the CLI port on A-side controller, always from the active controller.

Also had a warning on the local SL console stating, " Redundant electronics installed without RE License".

From other installations with RE (SL3000 and SL8500) we never had a activation file for Dual TCPIP or Partitioning for example. We installed exactly as described in the Installation Instructions, never got any major problems. hwActivation redundantElectronics enabled via CLI just fine.

Another point we did all commands as User "admin".

Symptoms

Redundant electronics problem.

Installed Redundant Electronics Feature, Not Able to Execute the Command  "hwActivation redundantElectronics enable"

SL8500> hwActivation print

   requestId

   requestId 3

   Error Number 3034

         Text   Command not compatible with the SL8500

   Done

    Failure Count 1

    Success Count 0

COMPLETED

 SL8500> hwActivation redundantElectronics enable

    requestId

    requestId 4

    Error Number 3001

         Text   Invalid Command

   Done

    Failure Count 1

    Success Count 0

COMPLETED

Also the reControl Command is not what we expected.

SL8500> reControl status

    requestId

    requestId 16901

    Error  Number  3217

          Text    Permission for request denied - Requires RedundantElectronics license

    Object Command redundantElectronicsStatus

          User Id admin

    Done

    Failure Count 1

    Success Count 0

COMPLETED

Changes

 New Installation of library.

Cause

Did the hwActivation print command without the asterix *.

Logged on with Admin rather then Service.

Solution

Have to operate as user "Service". The hwActivation commands are available under "Admin" but not executable.

The hwActivation command needs to be run from the A side HBCR card.

To the hwActivation print failing question.  At code version 8.60 you have to add an ‘*’ (asterisk) at the end of the command.

Here is some sample output:

SL8500> hwActivation print *

   requestId

   requestId 601

   Attributes Expiration Date noExpiration

              Feature Value   10150

   Object     License         Capacity

   Attributes Expiration Date noExpiration

              Feature Value

   Object     License         Service

   Attributes Expiration Date noExpiration

              Feature Value

   Object     License         RedundantElectronics

   Attributes Expiration Date noExpiration

              Feature Value

   Object     License         Partitioning

   Attributes Expiration Date noExpiration

              Feature Value

   Object     License         DualPort

   Done

    Failure Count 0

    Success Count 5

 COMPLETED


Attachments
This solution has no attachment
  Copyright © 2018 Oracle, Inc.  All rights reserved.
 Feedback