| Asset ID: |
1-72-2159907.1 |
| Update Date: | 2018-05-17 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
2159907.1
:
SL8500 - Incomplete Messages In SLC Error Event Log for error 3955 RC 6441
| Related Items |
- Sun StorageTek SL8500 Modular Library System
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library
|
Error message gets truncated after 1020 characters
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Informational
Created from <SR 3-12979449761>
Applies to:
Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
Symptoms
Truncated error messages in SL8500 error message when viewed within SPLAT or in SLC
Cause
Library is on FRS_8.51 but has error message cut off at the end within SPLAT or SLC for following error message
2016-07-06T01:07:08.745, 1.4.2.1.4, root, hli0, move,15001301, error, 3955, "Error from device Code: 601 - Drive is loaded", Data=rewindUnloaderror6441<!|CDATA|drive 1,4,2,1,4: rewindUnload FAILED with unitCheck 494A - drive is loaded (cartLabel = 2613930R, driveType = Stk9840d, driveFirmware = 1.47.702-5.20)||>601false41100000207188
Solution
This is actually working as designed. The original problem that was occurring with the event logs is that they were being truncated and running into the next event. To correct that problem, we limited the length of the event text to 1020 characters so that we do not have the trace entries concatenate, which was causing the problem. Please remember that the length of the entry also includes the date, time, device, etc.
In the rewindUnload failure or with a fetchComplete response, there is more than 1020 characters of data sent by the drive controller to the library controller for STA.
No further action required, works as designed.
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