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Asset ID: 1-72-1597159.1
Update Date:2017-05-22
Keywords:

Solution Type  Problem Resolution Sure

Solution  1597159.1 :   SL8500 - While Collecting Log Snapshot Through Network Got ERROR: Board Type is Too Long Length = 7 at License  


Related Items
  • Sun StorageTek SL8500 Modular Library System
  •  
Related Categories
  • PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library
  •  




In this Document
Symptoms
Changes
Cause
Solution
References


Created from <SR 3-7902924701>

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

While collecting log snapshot through network got the following error log snapshot license enable command returned
ERROR: board type is too long length = 7 at license

Changes

SL8500 library with microcode 6.04

Cause

Downlevel microcode.
- Hardware activation feature is not enabled.

 

Solution

Upgrade firmware to current SL8500 firmware.

Need to enable hardware activation.

- Run "hwActivation serviceFeature enable"
- Run "log snapshot license enable"
- Run ''log snapShot all''
 

References

<NOTE:1307534.1> - SL3000/SL8500 - How to Collect Log Snapshot From SL8500 or SL3000 Library

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