HP LTO5/SL8500 -All Library Attached HP LTO5s Fail When Reboot via SLC After ADI Eenabled

Asset ID:	1-72-1941994.1
Update Date:	2018-04-26
Keywords:

Solution Type Problem Resolution Sure

Solution 1941994.1 : HP LTO5/SL8500 -All Library Attached HP LTO5s Fail When Reboot via SLC After ADI Eenabled

Applies to:

HP LTO5 Tape Drive - Version All Versions and later
Sun StorageTek SL8500 Modular Library System - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.
Information of version:
SL8500 : FRS 8.35
HP LTO5 : I5BS-015.762

Symptoms

To enable ADI, FE rebooted the SL8500 and then rebooted all HP LTO5s via SLConsole.

All HP LTO5s had following errors and went down.

2014-10-23T07:53:17.789,   1.0.0.0.0,    root, default,      reboot, 196501, warn, 9995, "Reboot requested - local request", parameters="client=localhost, device=1,2,-2,1,2, requester=default"
2014-10-23T07:53:37.022, 1.1.-2.1.2,    root, default,    internal,       0, error, 1303, "Failure from drive Code: 000 - ok", Data:=<response sequence="22771" final="true"><command>controlPower</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>6202</resultCode><resultText><!|CDATA|End of Text||></resultText><operationalState>000</operationalState></resultStatus></result></response>
2014-10-23T07:53:37.302,   1.0.0.0.0,    root, default,    internal,       0, error, 3206, "Device response inconsistent - OperationalState zero and severity is error"
2014-10-23T08:07:39.053,   1.0.0.0.0,    root, default, AuditDaemon,-1060701, error, 3324, "Audit cannot complete due to hardware failure com.stortek.ats.elib.server.common.LcException: Drive not found - unknown drive type in audit: 1,2,-2,1,2", startAddress=1,2,-2,1,2 endAddress=1,2,-2,1,2

Changes

Rebooted the HP LTO5s via SLConsole.

Cause

Bug 18441278 : HP LTO5 DRIVES REBOOTED IN SL8500 VIA SLC ARE TAKEN OFFLINE

Solution

It's caused by bug of firmware 8.35.

It's fixed at firmware 8.36.

Refer to the release note of FRS_8.36

Bug Fixes
- Reboot of HP LTO5 drives via SLC are now successful.

Attachments

This solution has no attachment