SL8500 - FSC 1121 Time-Out For Pass-Thru-Port (PTP)

Asset ID:	1-72-2279253.1
Update Date:	2017-06-22
Keywords:

Solution Type Problem Resolution Sure

Solution 2279253.1 : SL8500 - FSC 1121 Time-Out For Pass-Thru-Port (PTP)

Related Items


Sun StorageTek SL8500 Modular Library System

Related Categories


PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library

In this Document

Symptoms

Changes

Cause

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Customer cannot review logs to see the errors.
Created from <SR 3-15156515980>

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

FSC(1121): "Internal device request timedout to move from source", sourceAddress=3,3,-6,1,2 destinationAddress=3,3,6,1,0 volumeLabel=volser

The timeout may occur for PTPs in other libraries in the SL8500 chain.

Changes

Cause

A robot on the same rail level in a connected SL8500 wasn't working and needed to be replaced. Because the robot wasn't working, requests timed out after 20 minutes for tapes that needed to be passed through to this other library. This resulted in FSC 1121 for the PTP address.

Solution

Check the connected libraries for a robot experiencing issues, possibly on the same rail. An SR may already be open for the problem.

Verify that there is a bad robot that needs to be replaced. If there is indeed a broken/failing robot in another library, replace the robot via an SR that has been opened under that library serial number.

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