SLConsole - Error Warn Info Logs Show Missing Information Between Logs Collected from Separate Times

Asset ID:	1-72-2347530.1
Update Date:	2018-02-13
Keywords:

Solution Type Problem Resolution Sure

Solution 2347530.1 : SLConsole - Error Warn Info Logs Show Missing Information Between Logs Collected from Separate Times

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Sun StorageTek SL3000 Modular Library System - Version All Versions to All Versions [Release All Releases]
Sun StorageTek SL500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Error, warn and info collected via SLConsole at different times has missing information.

Compared 2 Error-Warn files collected about 5 hours apart and found differences are warning messages had changed, while all error messages remained the same. To explain how this can happen is the Error-Warn file collected is concatenation of multiple current files from library log and does not contain any archive files.

See examples below:

log_error <<<<<<<<<<<<<<<<< current file
log_error.0 <<<<< archive file
log_error.1
log_error.2

log_warning <<<<<<<<<<<<<< current file
log_warning.0 <<<<< archive file
log_warning.1
log_warning.2

log_info <<<<<<<<<<<<<< current file
log_info.0 <<<<<<<< archive file

log_trace <<<<<<<<<<<<<< current file
log_trace.0 <<<<< archive file
log_trace.1
log_trace.2
log_trace.3
log_trace.4
log_trace.5
log_trace.6
log_trace.7
log_trace.8
log_trace.9
log_trace.10

Changes

Cause

As a file reaches its size limit, new file is create as <log_xxxxx> and previous information is renamed <log_xxxxx.0> as archive. These files rotate quickly pending on how busy a library is.

Solution

Bottom line is the error-warn-info report log you collect from SLConsole are concatenation of current files and does not include files that are archived.

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