| Asset ID: |
1-72-2373018.1 |
| Update Date: | 2018-03-15 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
2373018.1
:
SL8500 - Tape library Robot Showing Failure to Communicate
| Related Items |
- Sun StorageTek SL8500 Modular Library System
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for service personnel
Created from <SR 3-17034710991>
Applies to:
Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.
Symptoms
Tape library Robot at 1,1,0,20 shown failed to communicate.
1.1.0.2.0 HBB 74034391 HBB 74034391 Error robot false false INVESTIGATE Error Status
2018-03-08 18:12:11 Rail 1
--------------------------------------------------
Bot(1.1.0.2.0)
1301 - (17X)
Device response time-out, request= healthCheck internalActivity 183
Device response time-out, request= healthCheck internalActivity 197
Device response time-out, request= healthCheck internalActivity 212
Device response time-out, request= healthCheck internalActivity 198
(Errors Started - 2018-03-08 17:56:11 Errors Stopped - 2018-03-08 18:12:11)
45911 2018-03-08T17:56:11.400 1.1.0.2.0 root default internal 0 error 1301 "Device response time-out", request=<request sequence="605063"><command>healthCheck</command><requestId>internalActivity</requestId><parms><watchdogTimeout>183</watchdogTimeout></parms></request>
45916 2018-03-08T17:57:11.479 1.1.0.2.0 root default internal 0 error 1301 "Device response time-out", request=<request sequence="605075"><command>healthCheck</command><requestId>internalActivity</requestId><parms><watchdogTimeout>197</watchdogTimeout></parms></request>
45921 2018-03-08T17:58:11.635 1.1.0.2.0 root default internal 0 error 1301 "Device response time-out", request=<request sequence="605087"><command>healthCheck</command><requestId>internalActivity</requestId><parms><watchdogTimeout>197</watchdogTimeout></parms></request>
45926 2018-03-08T17:59:11.649 1.1.0.2.0 root default internal 0 error 1301 "Device response time-out", request=<request sequence="605099"><command>healthCheck</command><requestId>internalActivity</requestId><parms><watchdogTimeout>197</watchdogTimeout></parms></request>
45931 2018-03-08T18:00:11.639 1.1.0.2.0 root default internal 0 error 1301 "Device response time-out", request=<request sequence="605111"><command>healthCheck</command><requestId>internalActivity</requestId><parms><watchdogTimeout>197</watchdogTimeout></parms></request>
45936 2018-03-08T18:01:11.719 1.1.0.2.0 root default internal 0 error 1301 "Device response time-out", request=<request sequence="605132"><command>healthCheck</command><requestId>internalActivity</requestId><parms><watchdogTimeout>212</watchdogTimeout></parms></request>
45941 2018-03-08T18:02:11.549 1.1.0.2.0 root default internal 0 error 1301 "Device response time-out", request=<request sequence="605144"><command>healthCheck</command><requestId>internalActivity</requestId><parms><watchdogTimeout>197</watchdogTimeout></parms></request>
45946 2018-03-08T18:03:11.739 1.1.0.2.0 root default internal 0 error 1301 "Device response time-out", request=<request sequence="605156"><command>healthCheck</command><requestId>internalActivity</requestId><parms><watchdogTimeout>197</watchdogTimeout></parms></request>
45951 2018-03-08T18:04:11.671 1.1.0.2.0 root default internal 0 error 1301 "Device response time-out", request=<request sequence="605168"><command>healthCheck</command><requestId>internalActivity</requestId><parms><watchdogTimeout>197</watchdogTimeout></parms></request>
45956 2018-03-08T18:05:11.759 1.1.0.2.0 root default internal 0 error 1301 "Device response time-out", request=<request sequence="605180"><command>healthCheck</command><requestId>internalActivity</requestId><parms><watchdogTimeout>197</watchdogTimeout></parms></request>
45961 2018-03-08T18:06:11.629 1.1.0.2.0 root default internal 0 error 1301 "Device response time-out", request=<request sequence="605201"><command>healthCheck</command><requestId>internalActivity</requestId><parms><watchdogTimeout>197</watchdogTimeout></parms></request>
45966 2018-03-08T18:07:11.659 1.1.0.2.0 root default internal 0 error 1301 "Device response time-out", request=<request sequence="605213"><command>healthCheck</command><requestId>internalActivity</requestId><parms><watchdogTimeout>197</watchdogTimeout></parms></request>
45971 2018-03-08T18:08:11.699 1.1.0.2.0 root default internal 0 error 1301 "Device response time-out", request=<request sequence="605225"><command>healthCheck</command><requestId>internalActivity</requestId><parms><watchdogTimeout>197</watchdogTimeout></parms></request>
45976 2018-03-08T18:09:11.779 1.1.0.2.0 root default internal 0 error 1301 "Device response time-out", request=<request sequence="605237"><command>healthCheck</command><requestId>internalActivity</requestId><parms><watchdogTimeout>197</watchdogTimeout></parms></request>
45981 2018-03-08T18:10:11.819 1.1.0.2.0 root default internal 0 error 1301 "Device response time-out", request=<request sequence="605249"><command>healthCheck</command><requestId>internalActivity</requestId><parms><watchdogTimeout>197</watchdogTimeout></parms></request>
45986 2018-03-08T18:11:11.929 1.1.0.2.0 root default internal 0 error 1301 "Device response time-out", request=<request sequence="605270"><command>healthCheck</command><requestId>internalActivity</requestId><parms><watchdogTimeout>198</watchdogTimeout></parms></request>
45991 2018-03-08T18:12:11.799 1.1.0.2.0 root default internal 0 error 1301 "Device response time-out", request=<request sequence="605282"><command>healthCheck</command><requestId>internalActivity</requestId><parms><watchdogTimeout>197</watchdogTimeout></parms></request>
Cause
Robot is defective, possible motor issue.
Solution
Replace the robot.
Attachments
This solution has no attachment
