SL8500 - CAP 0,1,1 Showing Degraded in ACSLS. Unable to Load Tapes From LSM 1

Asset ID:	1-72-2059314.1
Update Date:	2017-07-14
Keywords:

Solution Type Problem Resolution Sure

Solution 2059314.1 : SL8500 - CAP 0,1,1 Showing Degraded in ACSLS. Unable to Load Tapes From LSM 1

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.3 and later
Information in this document applies to any platform.

Symptoms

Acsls taking a long time to come online.

ACSLS was in recovery state for more than 35 minutes , then it switched to online.

Unable to load tapes from LSM 1

Changes

None

Cause

Acsls misconfiguration
Incorrectly configured caps

LSM 0,1 had failed to come online because CAP 0,1,1 was configured in error.

Solution

LSM 0,1 had failed to come online because CAP 0,1,1 was configured in error.

Looking in the acsss_event.log we see ...

2015-09-08 10:20:25 RECOVERY[0]:
82 N re_verf_cap.c 1 447
re_verf_cap: CAP 0, 1, 1: Configuration failed to verify

A display of the caps from the cmd_proc shows .....

ACSSA> display cap * -f status state desired_state condition priority mode size availability
2015-09-09 09:53:15 Display CAP
Acs Lsm Cap Status State Desired_state Condition Priority Mode Size Availability
0 1 0 available online online operative 0 automatic 39 lib_not_partn
0 1 1 available offline online inoperative 0 manual 39 not_installed <<<<< 'inoperative, not_installed'

Action Plan:

Run the following command from a shell with acsss user:
config acs 0

As a result, CAP 0,1,1 will disappear from ACSLS config. This can be verified by running the following from a cmd_proc window after the 'config acs 0' command has been completed.....

ACSSA> q cap all
2015-09-23 15:37:38 CAP Status
Identifier Priority Size State Mode Status
0, 1, 0 0 39 online automatic available
ACSSA>

See Doc ID 1016585.1 for general Acsls troubleshooting advice.

References

<NOTE:1016585.1> - ACSLS - Troubleshooting ACSLS CAP Problems

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