SL8500 - Error from device Code: 501 - Robot Can Not Move on Rail

Asset ID:	1-72-1014563.1
Update Date:	2017-05-11
Keywords:

Solution Type Problem Resolution Sure

Solution 1014563.1 : SL8500 - Error from device Code: 501 - Robot Can Not Move on Rail

Applies to:

Sun StorageTek SL8500 Modular Library System - Version Not Applicable and later
All Platforms

Symptoms

Error from device Code: 501 - Robot can not move on rail
Error 501
Result code 3955
Result code 3955
RC3955
Frequent BOT failures on same rail
Error 514
Error from device Code: 514 - Robot needs to be reset

Changes

{CHANGE}

Cause

{CAUSE}

Solution

Resolution
Try to power cycle the affected robot, wait for robot initialization, then run diagnostic routine.

If tests are successful, return robot to customer.

If failure occurs, perform visual inspection on lower rail looking for abnormal protrusions.

Reinitialize robot and rerun tests.

If tests are successful, return robot to customer.

If tests report errors, replace the Handbot. For replacement procedure, see Replaceable Part Catalog PN96139.

How to Remove and Replace a Non-Functional Robot in a SL8500:ATR:187:2 (Doc ID 1305969.1)

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