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Asset ID: 1-72-1527946.1
Update Date:2017-05-18
Keywords:

Solution Type  Problem Resolution Sure

Solution  1527946.1 :   SL8500 - 3324: "Audit Cannot Complete Due To Hardware Failure Com.stortek.ats.elib.server.common.LcException  


Related Items
  • Sun StorageTek SL8500 Modular Library System
  •  
Related Categories
  • PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library
  •  




In this Document
Symptoms
Cause
Solution


Created from <SR 3-6457094861>

Applies to:

Sun StorageTek SL8500 Modular Library System - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms

3324: "Audit cannot complete due to hardware failure com.stortek.ats.elib.server
Full Summary:3324: "Audit cannot complete due to hardware failure com.stortek.ats.elib.server.common.LcException: Robot operation failed Code: 502 - Robot can not find target", startAddress=1,4,39,2,1 endAddress=1,4,39,2,13;
Full Description:3324: "Audit cannot complete due to hardware failure com.stortek.ats.elib.server.common.LcException: Robot operation failed Code: 502 - Robot can not find target", startAddress=1,4,39,2,1 endAddress=1,4,39,2,13;
SdpIncidentId: 18805250
Events -------------------------3324 (Critical): "Audit cannot complete due to hardware failure com.stortek.ats.elib.server.common.LcException: Robot operation failed Code: 502 - Robot can not find target", startAddress=1,4,39,2,1 endAddress=1,4,39,2,13


Cause

Check hand and CAP 1,4,39,2,1...several errors returned on this location.
 
Defective magazine assembly in the CAP.

Solution

Replaced MAGAZINE ASSY,CAP


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