SL8500 - CAP LOCKED - Operator Cannot Open the CAP

Asset ID:	1-72-2138474.1
Update Date:	2017-08-23
Keywords:

Solution Type Problem Resolution Sure

Solution 2138474.1 : SL8500 - CAP LOCKED - Operator Cannot Open the CAP

Related Items


Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS)
 Sun StorageTek SL8500 Modular Library System

Related Categories


PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library

In this Document

Symptoms

Changes

Cause

Solution

Created from <SR 3-12699768026>

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.1.1 and later
Information in this document applies to any platform.

CAP = Cartridge Access Port

Symptoms

The operator cannot open the CAP. Seen in ACSLS as Online / Automatic.

Changes

None

Cause

CAP is not responding to commands from the operator panel in SL8500 to open.

Solution

VARY CAP Off /On

Using the ACSLS cmd_proc :-

1. Issue the command 'query CAP' to confirm the CAP is Online and Automatic.

"q cap all" (State = Online, Mode = Manual, Status = Available)

2. If the CAP is online and automatic issue the command :-

"vary <Cap-id> offline"

3. After a few seconds check if CAP is offline using the command query CAP again.

4. Vary the cap back online :-

"vary <Cap-id> online"

5. Try to open the CAP.

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