StorageTek T10000C Tape Drive
 
Sun StorageTek T10000A Tape Drive
 
Sun StorageTek T10000B Tape Drive
 
Sun StorageTek T10000 Tape Drive
 
Sun StorageTek SL8500 Modular Library System
 

PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK T-Series Drive
 

In this Document

Symptoms

Changes

Cause

Solution

References

Created from <SR 3-5465721521>

Applies to:

Symptoms

Messages in the error warning info event log:

- Error from device Code: 605 - Drive media error, drive 2,1,-1,1,1: load FAILED with mediaError: , FSC: 5135

- Warning from device, drive 2,1,-1,1,1: rewindUnload Successful with mediaError: , FSC: 5135

- Error from device Code: 601 - Drive is loaded, drive 2,1,-1,1,2: rewindUnload FAILED with unitCheck 495E - drive is loaded ()

- Error from device Code: 601 - Drive is loaded, drive 2,1,-1,1,2: rewindUnload FAILED with unitCheck 5132 - drive is loaded ()

 
FSC5135
5135
FSC495E
495E
FSC5132
5132

5802

FSC5802

Changes

No known change

Cause

1. The tape leader itself was 'pulled into' the tape and the drive could not 'grab' it on a load because it was not in the 'normal position'.

2. Tapes with pulled in/unseated leaders can always be unloaded from the drive. These are not a tape drive issue but instead is a media issue

Explanation of the fault symptom codes reported by the T10000 tape drive:

FSC: 5135 LOD_FSC_CARTRIDGE_LEADER_UNSLACK_TIMEOUT
MIM Code: INOPERABLE

FRU: MEDIA CONF: 90%
FRU: HARDWARE CONF: 10%

Summary: |TAPE |FILE REEL | *** |

Field Text:
Cartridge failed to unslack during a load. The cartridge leader may be pulled inside the cartridge housing.

-----
FSC: 5132 |TAPE |REEL MOTOR |INTERCONNECT |
MIM Code: NONE

FRU: HARDWARE CONF: 60%
FRU: MEDIA CONF: 40%

Field Text:
During the load sequence, slack in the tape cartridge could not be removed in the allotted time. Tape breakage or a jam within the cartridge is a possibility.

----
FSC: 495E |TAPE NOT UNDER |TENSION |INVALID STATE. |
MIM Code: DEGRADED

FRU: MEDIA CONF: 80%
FRU: HARDWARE CONF: 15%
FRU: MICROCODE CONF: 5%

Field Text:
The servo interface task received a command that requires tape tension. Unfortunately we are in a state trying to recover the tape tension, so the command could not be performed. Issue an unload to get the tape out of the drive and retry with another tape.

FSC = 5802
(FSC Match Found in Rev. 1.50)

FSC: 5802 SRV_FSC_TAPE_LEADERS_MISBUCKLED

MIM Code: NONE

FRU: MEDIA CONF: 50%

FRU: HARDWARE CONF: 50%

Summary: |MEDIA LEADER |DRIVE LEADER |TAPE BUCKLER |

Field Text:
During the load operation the tape leaders failed to buckle. Cartridge must be unloaded before any load recovery action can be attempted. Once the cartridge is extracted from the drive, the drive will automatically recover its buckler position. User should inspect the condition of the cartridge tape leader for integrity before attempting to re-load.

Solution

If  broken tape or a broken tape leader:
    - Check to see if other tapes load in the drive.
    - See if the drive will unload.
       - If it fails to unload then it is probably a broken tape.
            - If the tape is broken, you will need to splice the tape in order to wind it back into the cartridge.
              (Scotch tape can be used to splice)
            - If the tape is broken, contact Oracle Hardware Support for data recovery options should there not be other copies of the data.

If his tape has the leader pulled inside the cartridge:
    - Eject the cartridge from the tape drive.
    - Pull open the cartridge window and verify whether the cartridge loop is seated in the correct position.
    - If the leader is not properly seated in the cartridge window, a field engineer with access to a T10k chuck tool can reseat the tape cartridge leader.

Collect a tape drive event log if the problem is not addressed with a physical inspection of the tape cartridge. Process to retrieve the tape drive event log

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