Sun StorageTek SL3000 Modular Library System
 
Sun StorageTek SL8500 Modular Library System
 

PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library
 

In this Document

Symptoms

Cause

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential to Service Personnel Only

Applies to:

Symptoms

 SDP/ASR Alert like the following:

rec=fems, time="2012-06-09 22:10:02", serial=516000102341, event_code=3204, monitored_id=516000102341, prod=SL8500, customer="XXXXXXXXX-XXXXXXXX", mos_customer="XXXXXXXX-XXXXX", event_summary_full="3204: System error Received invalid board state asynch from hardware manager,", id=16673428, draftsr=0, sr=-4, component=, partno=

• host=516000102341 

rec=fems, time="2012-04-04 18:45:57", serial=516000100762, event_code=3204, monitored_id=516000100762, prod=SL8500, customer="XXXXXXXX-XXXXXXX", mos_customer="XXXXXXXXXX-XXXXXs", event_summary_full="3204: System error - Invalid state transition, state=Initializing transtion=Ph", id=16451962, draftsr=0, sr=-4, component=, partno=

• host=516000100762

RC3204, 3204, Event Code 3204

Cause

One out of nine System errors with the following messages.

Solution

 3204: case 1: //"System error - Invalid state transition", state=Not Ready transtion=No pending jobs" TBD exit... Non-actionable.. Close SR

          case 2: //"System error in QueryTable", exception=class java.lang.reflect.InvocationTargetException data=null TBD exit Non-actionable.. Close SR

          case 3: //"System error Received invalid board state asynch from hardware manager", boardState=50 TBD exit Non-actionable.. Close SR

          case 4: //"System error Received invalid board state asynch from hardware manager", boardState=51 TBD exit Non-actionable.. Close SR

          case 5: //"System error - Invalid state transition", state=Error transition=Robot stuck.. Route to TSC.

          case 6: //"System error - throwable ", systemError=java.lang.NullPointerException TBD exit Non-actionable.. Close SR

          case 7: //"System error - Invalid state transition", state=Initializing transtion=Physical audit TBD exit Non-actionable.. Close SR

          case 8: //"System error - server not responding" TBD exit Non-actionable.. Close SR

          case 9: //"System error - Critical error while processing partition configuration file during LC start up // probable cause: invalid or corrupted cartridge database.

  Login to CLI and run 'clear database' command wait library to reboot and start full physical audit exit

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