Sun StorageTek SL8500 Modular Library System
 

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Customer was unable to vary the CAPs online in SL8500 Lib 2,3 and 4 in a 5 complex environment after upgrading library firmware to 8.50 from 8.36.

In this Document

Symptoms

Changes

Cause

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for service personnel
Created from <SR 3-11704540545>

Applies to:

Symptoms

 Customer was unable to vary the CAPs online in SL8500 Lib 2,3 and 4 in a 5 library complex environment after upgrading library firmware to 8.50 from 8.36.. Customer was able to vary CAPs online in Library's 1 and 5.

Changes

 Upgraded SL8500 firmware from 8.36 to 8.50

Cause

 8.50 firmware bug that does not send back the correct CAP status to the host.  From SLConsole, it appears that the CAP's are all online but in reality CAP status being sent back to the host is not operational.

ACSLS message as follows:

2015-11-13 06:46:21 ACSLH[0]:
2377 N Co_ProcessResponses.C 1 580
ACS: 0; LC/LMU error: Co_4400:st_parse_error:
Request: CAP Reserve
Error: 0705 - LSM robotics error: CAP is not operational

2015-11-13 06:46:21 ACSSA[0]:
2469 E sa_demux.c 1 296
CAP 0, 5, 0 reported a hardware error.

2015-11-13 06:46:21 VARY[17444]:
546 N cl_log_lh_er.c 1 99
cl_sm_response: LH error type = LH_ERR_CAP_FAILURE

2015-11-13 06:46:21 ACSSA[17444]:
1431 N sa_demux.c 1 296
CAP 0, 5, 0: Library error, Cap failure

ACSSA display cap command will show the following..

ACSSA> display cap * -f status state desired_state condition priority mode size availability
2015-11-13 13:29:34 Display CAP
Acs Lsm Cap Status State Desired_state Condition Priority Mode Size Availability
0 1 0 available online online operative 0 automatic 39 lib_not_partn
0 1 1 available online online operative 0 automatic 39 lib_not_partn
--
0 5 0 available offline online inoperative 0 automatic 39 lib_not_partn |
0 5 1 available offline online inoperative 0 automatic 39 lib_not_partn |
0 9 0 available offline online inoperative 0 automatic 39 lib_not_partn |
0 9 1 available offline online inoperative 0 automatic 39 lib_not_partn |
0 13 0 available offline online inoperative 0 automatic 39 lib_not_partn |
0 13 1 available offline online inoperative 0 automatic 39 lib_not_partn |

Solution

Code 8.51 resolves this issue.

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