| Asset ID: |
1-72-2038684.1 |
| Update Date: | 2017-08-16 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
2038684.1
:
SL8500 - RC: 7003, Safety Door Fails To Close Left or Right Side
| Related Items |
- Sun StorageTek SL8500 Modular Library System
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for Service Personnel
Applies to:
Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
Symptoms
Safety Door fails to close left or right.
Error with RC: 7003
2015-07-29T11:21:37.108 error 1.0.37.0.0 3955 "Error from device Code: 701 - Move failed - Device inoperative", Data=<response sequence="3511104" final="true"><command>moveToPosition</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>7003</resultCode><resultText><!|CDATA|checkForIsrFailure saw status=4, error=7003, mech=sftdoor; Safety Door Switch Failure||></resultText><operationalState>701</operationalState></resultStatus><position>right</position></result></response> Rc:7003 internal root default 0
2015-07-29T11:21:37.144 error 1.0.37.0.0 3213 "Safety door move failed -failed to close", side=left internal root default 0
2015-07-29T11:28:32.048 error 1.0.37.0.0 3955 "Error from device Code: 701 - Move failed - Device inoperative", Data=<response sequence="3511236" final="true"><command>moveToPosition</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>7003</resultCode><resultText><!|CDATA|checkForIsrFailure saw status=4, error=7003, mech=sftdoor; Safety Door Switch Failure||></resultText><operationalState>701</operationalState></resultStatus><position>left</position></result></response> Rc:7003 internal root default 0
2015-07-29T11:28:32.085 error 1.0.37.0.0 3213 "Safety door move failed -failed to close", side=right internal root default 0
Changes
Library was moved to new location.
Cause
SSD (Service Safety Door) limit switch cable J745 & J746 reversed.
Solution
Swapped switch cable connectors.
Attachments
This solution has no attachment
