T10000 - RFID Problems and Remedies

Asset ID:	1-72-1359444.1
Update Date:	2018-01-12
Keywords:

Solution Type Problem Resolution Sure

Solution 1359444.1 : T10000 - RFID Problems and Remedies

Applies to:

StorageTek T10000C Tape Drive - Version Not Applicable and later
StorageTek T10000D Tape Drive - Version All Versions to All Versions [Release All Releases]
Sun StorageTek T10000 Tape Drive - Version Not Applicable and later
Sun StorageTek T10000B Tape Drive - Version Not Applicable and later
Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
Checked for relevance on 12-Dec-2012.

Symptoms

See attached document for details on possible RFID problems.

Covers the following FSC's:
FSC4031
FSC37FE
FSC3614
FSC602F
FSC6038
FSC4909
FSC6026
FSC604B

FSC4A02

FSC4A03

FSC4A04

FSC4A05

4031
37FE
3614
602F
6038
4909
6026
604B

4A02

4A03

4A04

4A05

Cause

RFID chip read issues.

Solution

See attached document for complete details of the FSC's and action needed.

Purpose
The purpose of this document is to alert Tape Hardware Support about RFID problems seen at field accounts and provide an action plan for each problem.

RFID Usage
The RFID information is read from the RFID chip when the tape is loaded and is refreshed when the tape is unloaded. The RFID can also receive updates as the tape is running in the drive. The RFID chip on a T10000 cartridge contains the defect table which is necessary for a tape to be read or written. This defect table is also needed for appends.

Process
If you encounter a tape with one of the above errors, it is imperative that the customer does not try to write to this tape. This can put the RFID in a much worse state that will require more advanced steps to rectify. In some cases the problem can be corrected by running the Rebuild MIR Utility which will recalculate the defect table.

Attachments

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