SL8500 - Unable to Communicate on the Network When its IP address is Modified or a New Address is Assigned.

Asset ID:	1-72-1013433.1
Update Date:	2017-07-18
Keywords:

Solution Type Problem Resolution Sure

Solution 1013433.1 : SL8500 - Unable to Communicate on the Network When its IP address is Modified or a New Address is Assigned.

Applies to:

Sun StorageTek SL8500 Modular Library System - Version Not Applicable and later
All Platforms

Symptoms

No communication over the network
Communication problem on network after IP address change
Communication problem after installing new IP address

Changes

{CHANGE}

Cause

Additional Information
The network switch such as the CISCO CATALYST 5000 takes up to 20 minutes to re-build its address table. During this time no communication can take place between the host and the device with the newly modified/generated IP address.

The switch rebuilds the address table each time an IP address is modified or a new IP address is created. Although this condition was experienced on a Cisco Calalyst 5000 switch, it may apply to other brand of switches. Check with customer network engineers to determine the number of switches or other network appliances that may be affected.

Solution

Resolution
ALLOW TIME FOR THE SWITCH TO COMPLETE ITS ADDRESS TABLE REBUILD PROCESS prior to attempting communication with the device.

Previously Published As STKKB66671

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