Sun StorageTek SL8500 Modular Library System/ Re-occurring Messages On The CAP

Asset ID:	1-72-1519283.1
Update Date:	2017-05-23
Keywords:

Solution Type Problem Resolution Sure

Solution 1519283.1 : Sun StorageTek SL8500 Modular Library System/ Re-occurring Messages On The CAP

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Re-occurring messages on the CAP/ error message: one of the CAP became unlock, trying to unload a tape or something.

Customer is seeing SLS0267A and SLS2259A msgs. repeating on host DEV2.

The CAP door opens and closes correctly with door open and door closed msgs in the host log.
There are no hardware failure messages in the SL Console log for the CAP or RTD2000.
Tried to Release cap, Drain CAP and change Cappref, but D CAP shows CAP 02:01:00 ejecting.

Cartridge Access Port

Cause

CAP (Cartridge Access Port) issue.

Solution

Customer had to cancel HSC (Host Software Component) in order to shutdown. After IPL'ing DEV2 and restarting HSC, customer is no longer seeing the re-occurring SLS0267A and SLS2259A messages.

CAP now working properly.

Attachments

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