SL8500/SL3000 - HSC Message SLS0665E ACS XX Degraded; LSM XX, Condition X

Asset ID:	1-72-1552283.1
Update Date:	2017-06-07
Keywords:

Solution Type Problem Resolution Sure

Solution 1552283.1 : SL8500/SL3000 - HSC Message SLS0665E ACS XX Degraded; LSM XX, Condition X

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Sun StorageTek Host Software Component (HSC) for MVS and z/OS - Version 7.0 and later
Information in this document applies to any platform.

Symptoms

HSC message:

SLS0665E ACS 00 Degraded; LSM 00:03, Condition 2, FSC 0000

Cause

Physical error on the library´s robot

SLS0665E

ACS AA Degraded; LSM AA:LL, Condition D, FSC XXXX

Explanation: A message was received from ACS AA that a failure occurred that causes degraded performance. The ACS can continue normal functioning.

LL is the LSM. If “FF”, the failing device is the LMU.

D is the condition code. If “1”, device inoperative. A “2” indicates performance is degraded.

XXXX is the fault symptom code (FSC). See fault symptom code dictionary for specific error codes.

System Action: Processing continues.

Solution

Check the device tree through SLConsole for the failing handbot.

Retrieve Library Logs Error Warn Info Tools --> Reports --> Error Warn Info --> Save button on the upper right corner. (save it as a txt)

If the hand robot is empty, try to reboot the robot through SLConsole Tools --> Diagnostics --> Expand the Robot Folder --> Select the robot in red status --> Reboot button on the upper right corner.

If the problem persist, contact Oracle support for deeper log analysis and provide them the log already retrieved.

For more information on ELS messages and codes please check the following link: http://docs.oracle.com/cd/E19556-01/en/E25649_03/E25649_03.pdf

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