T10000 - Tape Drive Reported A Unit Attention in SL8500, FSC3369, FSC3955

Asset ID:	1-72-1968288.1
Update Date:	2017-08-16
Keywords:

Solution Type Problem Resolution Sure

Solution 1968288.1 : T10000 - Tape Drive Reported A Unit Attention in SL8500, FSC3369, FSC3955

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Sun StorageTek SL3000 Modular Library System - Version All Versions to All Versions [Release All Releases]
Sun StorageTek T10000 Tape Drive - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Drive 1, 1, 1,15 reported a Unit Attention

2015-02-01 19:10:13 Drive_Bay33(1.2.2.1.4)

1107 - (1X)
Drive not unloaded for fetch - on rewindUnload, hliLsm=1
(Errors Started - 2015-02-01 18:44:27 Errors Stopped - 2015-02-01 18:44:27)

1301 - (1X)
Device response time-out, request= getNetData Internal 1,2,2,1,4 address = Drive_Bay33(1,2,2,1,4)
(Errors Started - 2015-02-01 18:56:39 Errors Stopped - 2015-02-01 18:56:39)

1303 - (9X)
Failure from drive Code: 601 - Drive is loaded, drive 1,2,2,1,4: rewindUnload FAILED with unitCheck 495E - drive is loaded (, driveType = T10000a-Enc, driveFirmware = 1.50.103-5.30)78S54295T1 (x9)
(Errors Started - 2015-02-01 07:05:22 Errors Stopped - 2015-02-01 19:10:13)

3369 - (69X)
RewindUnload to a drive with rewindUnload in progress, hliLsm=1
(Errors Started - 2015-02-01 18:49:53 Errors Stopped - 2015-02-01 19:09:56)

3955 - (79X)
Error from device Code: 601 - Drive is loaded, drive 1,2,2,1,4: rewindUnload FAILED with unitCheck 495E - drive is loaded (, driveType = T10000a-Enc, driveFirmware = 1.50.103-5.30)78Error from device Code: 613 - RewindUnload already in progress, directorRewindUnloadRequest already in progress for drive 1,2,2,1,4 (driveId = 33)
S54295T1 (x10)
(Errors Started - 2015-02-01 07:05:22 Errors Stopped - 2015-02-01 19:10:13)

Cause

Drive is having load / unload problems.

Solution

Replaced T10000 Tape Drive.

References

<NOTE:1541727.1> - ACSLS - VARY and 'config drives' commands fail with Timeout errors
<NOTE:1531401.1> - Tape - How to Determine a Stuck Tape
<NOTE:1563844.1> - SL500/SL8500/SL3000 - How to Collect Data Information for Drive/Media Error Using SL Console
<NOTE:1377490.1> - SL500/SL3000/SL8500 - Procedure for Collecting One Button Log Snapshot From Library

Attachments

This solution has no attachment