SL8500 - Library Halting CAP -> Cell Movement Early, Error 0707

Asset ID:	1-72-1458276.1
Update Date:	2017-09-21
Keywords:

Solution Type Problem Resolution Sure

Solution 1458276.1 : SL8500 - Library Halting CAP -> Cell Movement Early, Error 0707

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.1 to 8.1 [Release 7.0 to 8.0]
Information in this document applies to any platform.

Symptoms

The Enter operation fails after ACSLS marks certain tapes being entered as "absent":

2012-05-02 16:16:54 ACSSA[26394]:
2465 I sa_demux.c 1 296
Volume IU1943 is absent.

The following error messages precede the "Volume is absent" message:

2012-05-02 16:16:54 ACSLH[0]:
2378 N Co_ProcessResponses.C 1 1394
ACS: 0; LC/LMU error: Co_4400:st_parse_error:
Error: 0707 - LSM robotics error: Necessary elements not operational
Request: Enter
Unlabled volume, media domain: L, media type: 4
Source: CAP Cell 0,5,1,27,0
Destination: Cell 0,7,5,12,0

2012-05-02 16:16:54 ACSSA[0]:
2468 E sa_demux.c 1 296
LSM 0, 5 reported a Unit Attention.

2012-05-02 16:16:54 ACSCM[26394]:
546 N cl_log_lh_er.c 1 99
cl_sm_response: LH error type = LH_ERR_LSM_FAILURE

2012-05-02 16:16:54 ACSSA[26394]:
1431 N sa_demux.c 1 296
cell 0, 7, 5,12, 0: Library error, LSM failure
.

2012-05-02 16:16:54 ACSSA[26394]:
2465 I sa_demux.c 1 296
Volume IU1943 is absent.

Changes

No known changes

Cause

Robotic hardware problem.

Solution

Review library event log/Log Snapshot. If there are errors pertaining to a robot, run diagnostics on the robot. If robot fails to pass the diag tests, replace the robot.

When the robot issue is resolved, try entering a full CAP of tapes.
Verify if the problem is resolved.

Attachments

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