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Asset ID: 1-72-1645577.1
Update Date:2017-09-26
Keywords:

Solution Type  Problem Resolution Sure

Solution  1645577.1 :   SL8500 - 3333: "Dropped Unexpected Device Response", Data=

Related Items
  • Sun StorageTek SL8500 Modular Library System
  •  
Related Categories
  • PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: Remote
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In this Document
Symptoms
Changes
Cause
Solution
References


Created from <SR 3-8822067747>

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Product Type: SL8500
Summary:3333: "Dropped unexpected device response", Data=

Symptoms

ASR alert

SL8500
Summary:3333: "Dropped unexpected device response", Data=<response Sequence="4106764" Final="true"><command

From SLC all Devices  CAP , Elevator, SSD and drives are not available, showing as offline.

Changes

 No changes

Cause

Hardware failure with PDU switch, which caused all device go offline.
 

Solution

After PDU Switch was replaced all devices are back to online .


 

References

<NOTE:1365634.1> - How to Remove / Replace the PDU in SL8500 Library:ATR:1365634.1:2

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