IBM LTO5 - Drive is Having Problems Unloading Media, Result Code 6466 in SL8500

Asset ID:	1-72-2383386.1
Update Date:	2018-04-10
Keywords:

Solution Type Problem Resolution Sure

Solution 2383386.1 : IBM LTO5 - Drive is Having Problems Unloading Media, Result Code 6466 in SL8500

Applies to:

IBM LTO5 Tape Drive - Version All Versions and later
Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Drive is having problems unloading media, current media has been unloaded.

Error from device Code: 601 - Drive is loaded, drive 1,1,2,1,4: rewindUnload FAILED - drive is loaded (, driveType = IbmUltrium5, driveFirmware = G360)0</drive VOLSERS seen in 3955 messages: 012574L5 (x1) CLNU32CU (x1)

38993 2018-04-03T13:32:20.918 1.1.2.1.4 root hli0 move 13551001 error 3955 "Error from device Code: 601 - Drive is loaded", Data=<response sequence="2507153" final="true"><command>rewindUnload</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>6466</resultCode><resultText><!|CDATA|drive 1,1,2,1,4: rewindUnload FAILED - drive is loaded (cartLabel = 012574L5, driveType = IbmUltrium5, driveFirmware = G360)||></resultText><operationalState>601</operationalState></resultStatus><needsCleaning>false</needsCleaning><recordingFormat>0</recordingFormat><encryptionStatus>0</encryptionStatus><volSafeIndicator>0</volSafeIndicator><driveError>0</driveError><mediaError>0</mediaError><mirOutOfSync>0</mirOutOfSync><cartMaintenanceRequired>0</cartMaintenanceRequired><faultSymptomCode></faultSymptomCode><driveLifePercent>0</driveLifePercent><cartridgeWarrantyPercent>0</cartridgeWarrantyPercent><cartridgeLifePercent>0</cartridgeLifePercent><driveLoadLimit>0</drive
38994 2018-04-03T13:32:20.950 1.1.2.1.4 root hli0 move 13551001 error 1303 "Failure from drive Code: 601 - Drive is loaded", Data:=<response sequence="2507153" final="true"><command>rewindUnload</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>6466</resultCode><resultText><!|CDATA|drive 1,1,2,1,4: rewindUnload FAILED - drive is loaded (cartLabel = 012574L5, driveType = IbmUltrium5, driveFirmware = G360)||></resultText><operationalState>601</operationalState></resultStatus><needsCleaning>false</needsCleaning><recordingFormat>0</recordingFormat><encryptionStatus>0</encryptionStatus><volSafeIndicator>0</volSafeIndicator><driveError>0</driveError><mediaError>0</mediaError><mirOutOfSync>0</mirOutOfSync><cartMaintenanceRequired>0</cartMaintenanceRequired><faultSymptomCode></faultSymptomCode><driveLifePercent>0</driveLifePercent><cartridgeWarrantyPercent>0</cartridgeWarrantyPercent><cartridgeLifePercent>0</cartridgeLifePercent><driveLoadLimit>0</dri

Changes

Cause

Drive is having load/unload issues.

Solution

Drive needs replaced.

Attachments

This solution has no attachment