SL8500 - Elevator Issue. One Of The Elevators Is Not Working as Expected. Elevator Status "failed" on SLConsole

Asset ID:	1-72-1550004.1
Update Date:	2017-11-14
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Solution Type Problem Resolution Sure

Solution 1550004.1 : SL8500 - Elevator Issue. One Of The Elevators Is Not Working as Expected. Elevator Status "failed" on SLConsole

Related Items


Sun StorageTek SL8500 Modular Library System

Related Categories


PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library

UNKNOWN(1.0.-22.2.0)

3955 - (2X)
Error from device Code: 702 - Device move failed - OK to try again, checkForIsrFailure saw status=1, error=7004, mech=vadera; Move failed, excessive current required address = UNKNOWN(1,3,-22,2,1)
Error from device Code: 701 - Move failed - Device inoperative, recv move to 3 on left elevator;Invalid state (Move Motor Failure) should be 'Ready' address = UNKNOWN(1,3,-22,2,1)
(Errors Started - 2013-04-19 09:29:47 Errors Stopped - 2013-04-19 09:29:54)

In this Document

Symptoms

Changes

Cause

Solution

References

Created from <SR 3-7096868611>

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Tapes can not be transported between modules on the SL8500. Left elevator is jamming.

Elevator failed initialization . SLC, Stream Line Console, shows Elevator status as "failed".

UNKNOWN(1.0.-22.2.0)

3955 - (2X)
Error from device Code: 702 - Device move failed - OK to try again, checkForIsrFailure saw status=1, error=7004, mech=vadera; Move failed, excessive current required address = UNKNOWN(1,3,-22,2,1)
Error from device Code: 701 - Move failed - Device inoperative, recv move to 3 on left elevator;Invalid state (Move Motor Failure) should be 'Ready' address = UNKNOWN(1,3,-22,2,1)
(Errors Started - 2013-04-19 09:29:47 Errors Stopped - 2013-04-19 09:29:54)

Changes

Cause

Elevator left hand side will not travel all the way down during initialization due to wear of some nylon carriage rollers on one side. The rollers are behind the elevator array.

Solution

CSE will be needed to replace the carriage wheels on the elevator assembly.

Engineer replaced the 4 x carriage wheels for the Elevator assembly. The other 2 carriage wheels are part of the Z-spring assy and if necessary replace the Z-spring assy part number 419838103. Caution must be taken with the Z-spring to avoid adjusting the tension on the spring as it is FACTORY set.

-4x 3/4” carriage wheels / roller 419889103 - ROLLER,3/4 OD"

The other two wheels are located on Z spring assy PN 419838101

SL8500 - Elevator Wheel/Roller Part Number and Replacement Procedure [ID 1015224.1]

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