SL8500 - 2 Installed SL8500s In a Complex Have The Same Engineid

Asset ID:	1-72-2042218.1
Update Date:	2018-05-17
Keywords:

Solution Type Problem Resolution Sure

Solution 2042218.1 : SL8500 - 2 Installed SL8500s In a Complex Have The Same Engineid

Applies to:

Sun StorageTek SL8500 Modular Library System - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Symptoms

We have recently installed 2 x SL8500 as a complex on code version FRS_8.36.

After assigning them to SDP2 and registering to STA, both libraries have the same engineid.
engineid = 0x80001f880430303030303030303030#

CLI log from each of the 2 SL85000s showing SerNo, base WWN and engineid....

SL8500> prom print
HBK/idcard contents:
Serial number = 516000201465
Wwn base num = 50:01:04:F0:00:BC:7A:9B
COMPLETED

SL8500> snmp engineId print
engineId: 0x80001f880430303030303030303030
COMPLETED

SL8500> exit
COMPLETED

SL8500> prom print
HBK/idcard contents:
Serial number = 516000201463
Wwn base num = 50:01:04:F0:00:BC:78:D9
COMPLETED

SL8500> snmp engineId print
engineId: 0x80001f880430303030303030303030
COMPLETED

Cause

During snmp configuration of the TrapLevels it has been determined that both SL8500s in the same complex have the same engineId

n/a

Solution

Deleting the snmp user, restarting snmp and adding snmp user.

SL8500> snmp deleteUser version v2c community public

SL8500> snmp listUsers

SL8500> snmp restart

SL8500> snmp addUser version v2c community public

Attachments

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