| Asset ID: |
1-72-2336124.1 |
| Update Date: | 2017-12-08 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
2336124.1
:
SL8500 - Robot can not move wrist, cmo_user_fetch: Retry Performed 5610; cmo_calibrate failed to find target for address (LRCSR) 1,2,2,1,1
| Related Items |
- Sun StorageTek SL8500 Modular Library System
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for service personnel
Created from <SR 3-16305701227>
Applies to:
Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
Symptoms
Rail 2
--------------------------------------------------
Bot(1.2.0.1.0)
1319 - (1X)
Robot operation failed Code: 509 - Robot can not move wrist, cmo_user_fetch: Retry Performed 5610; cmo_calibrate failed to find target for address (LRCSR) 1,2,2,1,1 after 2 attempts, cmo_status=5; servo mech z event 5014 hliLsm=1 address = Drive_Bay45(1,2,2,1,1)
VOLSERS seen in 1319 messages: DM3T650R (x1)
Errors fall between the mils range of: 2566 - 2566
(Errors Started - 2017-12-01 22:16:24 Errors Stopped - 2017-12-01 22:16:24)
3955 - (1X)
Error from device Code: 509 - Robot can not move wrist, cmo_user_fetch: Retry Performed 5610; cmo_calibrate failed to find target for address (LRCSR) 1,2,2,1,1 after 2 attempts, cmo_status=5; servo mech z event 5014 address = Drive_Bay45(1,2,2,1,1)
Errors fall between the mils range of: 2566 - 2566
(Errors Started - 2017-12-01 22:16:24 Errors Stopped - 2017-12-01 22:16:24)
--------------------------------------------------
Bot(1.2.0.2.0)
1319 - (1X)
Robot operation failed Code: 514 - Robot needs to be reset, cmo_user_fetch: Retry Performed 5610; cmo_calibrate failed to find target for address (LRCSR) 1,2,2,1,1 after 1 attempts, cmo_status=5; servo mech track event 5010 hliLsm=1 address = Drive_Bay45(1,2,2,1,1)
VOLSERS seen in 1319 messages: DM3T650R (x1)
Errors fall between the mils range of: 93440 - 93440
(Errors Started - 2017-12-01 22:18:04 Errors Stopped - 2017-12-01 22:18:04)
3955 - (1X)
Error from device Code: 514 - Robot needs to be reset, cmo_user_fetch: Retry Performed 5610; cmo_calibrate failed to find target for address (LRCSR) 1,2,2,1,1 after 1 attempts, cmo_status=5; servo mech track event 5010 address = Drive_Bay45(1,2,2,1,1)
Errors fall between the mils range of: 93440 - 93440
(Errors Started - 2017-12-01 22:18:04 Errors Stopped - 2017-12-01 22:18:04)
2017-12-01T22:16:24.210 1.2.0.1.0 root hli2 move 19209020 error 3955 "Error from device Code: 509 - Robot can not move wrist", Data=<response sequence="4352959" final="true"><command>fetchCartridge</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>5014</resultCode><resultText><!|CDATA|cmo_user_fetch: Retry Performed 5610; cmo_calibrate failed to find target for address (LRCSR) 1,2,2,1,1 after 2 attempts, cmo_status=5; servo mech z event 5014 at 3465 tachs, 2566 mils||></resultText><operationalState>509</operationalState></resultStatus><address>1,2,2,1,1</address></result></response>
5970 2017-12-01T22:16:24.293 1.2.0.1.0 root hli2 move 19209020 error 1319 "Robot operation failed Code: 509 - Robot can not move wrist", Data:=<response sequence="4352959" final="true"><command>fetchCartridge</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>5014</resultCode><resultText><!|CDATA|cmo_user_fetch: Retry Performed 5610; cmo_calibrate failed to find target for address (LRCSR) 1,2,2,1,1 after 2 attempts, cmo_status=5; servo mech z event 5014 at 3465 tachs, 2566 mils||></resultText><operationalState>509</operationalState></resultStatus><address>1,2,2,1,1</address></result></response> volumeLabel=DM3T65~R hliLsm=1
6920 2017-12-01T22:18:04.902 1.2.0.2.0 root hli2 move 19209160 error 3955 "Error from device Code: 514 - Robot needs to be reset", Data=<response sequence="4353001" final="true"><command>fetchCartridge</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>5010</resultCode><resultText><!|CDATA|cmo_user_fetch: Retry Performed 5610; cmo_calibrate failed to find target for address (LRCSR) 1,2,2,1,1 after 1 attempts, cmo_status=5; servo mech track event 5010 at 51581 tachs, 93440 mils||></resultText><operationalState>514</operationalState></resultStatus><address>1,2,2,1,1</address></result></response>
6922 2017-12-01T22:18:04.945 1.2.0.2.0 root hli2 move 19209160 error 1319 "Robot operation failed Code: 514 - Robot needs to be reset", Data:=<response sequence="4353001" final="true"><command>fetchCartridge</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>5010</resultCode><resultText><!|CDATA|cmo_user_fetch: Retry Performed 5610; cmo_calibrate failed to find target for address (LRCSR) 1,2,2,1,1 after 1 attempts, cmo_status=5; servo mech track event 5010 at 51581 tachs, 93440 mils||></resultText><operationalState>514</operationalState></resultStatus><address>1,2,2,1,1</address></result></response> volumeLabel=DM3T65~R hliLsm=1
Cause
Possible damaged or missing drive bezel.
Solution
Replace damaged bezel on the drive.
Attachments
This solution has no attachment
