Asset ID: |
1-72-2380375.1 |
Update Date: | 2018-03-30 |
Keywords: | |
Solution Type
Problem Resolution Sure
Solution
2380375.1
:
SL8500 - Power Supply Failure
Related Items |
- Sun StorageTek SL8500 Modular Library System
|
Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for service personnel
Created from <SR 3-15954460752>
Applies to:
Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
Symptoms
Power supply failed
Address/Loc: 1.0.0.1.29
Partnum: VARIES
Parttype: Power
Library Type: SL8500
2356 2017-10-13T19:17:09.159 1.0.0.1.29 root default queryLibrary 16392101 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2358 2017-10-13T19:17:19.152 1.0.0.1.29 root default queryLibrary 16395201 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2359 2017-10-13T19:17:19.209 1.0.0.1.29 root default queryLibrary 16395201 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2393 2017-10-14T06:26:03.898 1.0.0.1.29 root default queryLibrary 16584701 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2394 2017-10-14T06:26:03.949 1.0.0.1.29 root default queryLibrary 16584701 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2396 2017-10-14T06:26:11.763 1.0.0.1.29 root default queryLibrary 16587801 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2397 2017-10-14T06:26:11.818 1.0.0.1.29 root default queryLibrary 16587801 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2399 2017-10-14T06:41:20.117 1.0.0.1.29 root default queryLibrary 16598801 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2400 2017-10-14T06:41:20.168 1.0.0.1.29 root default queryLibrary 16598801 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2412 2017-10-14T09:34:59.577 1.0.0.1.29 root default queryLibrary 16711301 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2413 2017-10-14T09:34:59.632 1.0.0.1.29 root default queryLibrary 16711301 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2428 2017-10-14T10:07:35.287 1.0.0.1.29 root default queryLibrary 16737301 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2429 2017-10-14T10:07:35.341 1.0.0.1.29 root default queryLibrary 16737301 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2446 2017-10-14T10:24:26.148 1.0.0.1.29 root default queryLibrary 16760401 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2447 2017-10-14T10:24:26.203 1.0.0.1.29 root default queryLibrary 16760401 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2485 2017-10-14T11:45:05.263 1.0.0.1.29 root default queryLibrary 16819701 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2486 2017-10-14T11:45:05.317 1.0.0.1.29 root default queryLibrary 16819701 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2497 2017-10-15T13:40:53.716 1.0.0.1.29 root default queryLibrary 17271401 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2498 2017-10-15T13:40:53.770 1.0.0.1.29 root default queryLibrary 17271401 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2500 2017-10-15T13:41:01.170 1.0.0.1.29 root default queryLibrary 17274501 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2501 2017-10-15T13:41:01.577 1.0.0.1.29 root default queryLibrary 17274501 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2520 2017-10-16T14:58:45.315 1.0.0.1.29 root default queryLibrary 17874001 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2521 2017-10-16T14:58:45.376 1.0.0.1.29 root default queryLibrary 17874001 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2523 2017-10-16T14:58:53.484 1.0.0.1.29 root default queryLibrary 17877101 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2524 2017-10-16T14:58:53.543 1.0.0.1.29 root default queryLibrary 17877101 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
Changes
Cause
1321 |
0 |
powerSupplyHardwareError |
error |
Failure from power supply |
HW Address: 1.0.0.1.29
Type: Power_Supply_PDU1_AC1
Total EWI Count for 1.0.0.1.29: 70
Error Reason(s): 1321
Solution
1. Replace PDU and check the status.
2. If the issue persists even after replacing PDU , make sure power source is WYE not DELTA.
3. Check power source from main power distribution. This is customer power resource and need customer electrician involvement.
Swapping power line between AC1 and AC2 .
4. If the issue persists even after swapping of the power line, then PDU cable assembly need to be replaced.
Note:- Downtime require for the activity.
References
<NOTE:1362033.1> - T10000/9x40 - How to Return CPAS Material
Attachments
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