Sun Microsystems, Inc.  Oracle System Handbook - ISO 7.0 May 2018 Internal/Partner Edition
   Home | Current Systems | Former STK Products | EOL Systems | Components | General Info | Search | Feedback

Asset ID: 1-72-2380375.1
Update Date:2018-03-30
Keywords:

Solution Type  Problem Resolution Sure

Solution  2380375.1 :   SL8500 - Power Supply Failure  


Related Items
  • Sun StorageTek SL8500 Modular Library System
  •  
Related Categories
  • PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library
  •  




In this Document
Symptoms
Changes
Cause
Solution
References


Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for service personnel
Created from <SR 3-15954460752>

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Power supply failed
Address/Loc: 1.0.0.1.29
Partnum: VARIES
Parttype: Power
Library Type: SL8500

2356 2017-10-13T19:17:09.159 1.0.0.1.29 root default queryLibrary 16392101 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2358 2017-10-13T19:17:19.152 1.0.0.1.29 root default queryLibrary 16395201 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2359 2017-10-13T19:17:19.209 1.0.0.1.29 root default queryLibrary 16395201 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2393 2017-10-14T06:26:03.898 1.0.0.1.29 root default queryLibrary 16584701 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2394 2017-10-14T06:26:03.949 1.0.0.1.29 root default queryLibrary 16584701 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2396 2017-10-14T06:26:11.763 1.0.0.1.29 root default queryLibrary 16587801 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2397 2017-10-14T06:26:11.818 1.0.0.1.29 root default queryLibrary 16587801 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2399 2017-10-14T06:41:20.117 1.0.0.1.29 root default queryLibrary 16598801 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2400 2017-10-14T06:41:20.168 1.0.0.1.29 root default queryLibrary 16598801 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2412 2017-10-14T09:34:59.577 1.0.0.1.29 root default queryLibrary 16711301 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2413 2017-10-14T09:34:59.632 1.0.0.1.29 root default queryLibrary 16711301 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2428 2017-10-14T10:07:35.287 1.0.0.1.29 root default queryLibrary 16737301 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2429 2017-10-14T10:07:35.341 1.0.0.1.29 root default queryLibrary 16737301 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2446 2017-10-14T10:24:26.148 1.0.0.1.29 root default queryLibrary 16760401 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2447 2017-10-14T10:24:26.203 1.0.0.1.29 root default queryLibrary 16760401 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2485 2017-10-14T11:45:05.263 1.0.0.1.29 root default queryLibrary 16819701 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2486 2017-10-14T11:45:05.317 1.0.0.1.29 root default queryLibrary 16819701 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2497 2017-10-15T13:40:53.716 1.0.0.1.29 root default queryLibrary 17271401 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2498 2017-10-15T13:40:53.770 1.0.0.1.29 root default queryLibrary 17271401 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2500 2017-10-15T13:41:01.170 1.0.0.1.29 root default queryLibrary 17274501 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2501 2017-10-15T13:41:01.577 1.0.0.1.29 root default queryLibrary 17274501 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2520 2017-10-16T14:58:45.315 1.0.0.1.29 root default queryLibrary 17874001 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2521 2017-10-16T14:58:45.376 1.0.0.1.29 root default queryLibrary 17874001 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2523 2017-10-16T14:58:53.484 1.0.0.1.29 root default queryLibrary 17877101 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"
2524 2017-10-16T14:58:53.543 1.0.0.1.29 root default queryLibrary 17877101 error 1321 "Failure from power supply - Address: 1,0,0,1,29 - Status: (PowerFail: true)(present: true)(24v_ok: null)(pha_bo: null)(phb_bo: null)(phc_bo: null)(pha_pres: null)(phb_pres: null)(phc_pres: null)"

 

Changes

 

Cause

1321 0 powerSupplyHardwareError error Failure from power supply

HW Address: 1.0.0.1.29
Type: Power_Supply_PDU1_AC1
Total EWI Count for 1.0.0.1.29: 70
Error Reason(s): 1321
 

Solution

1. Replace PDU and check the status.

2. If the issue persists even after replacing PDU , make sure power source is WYE not DELTA.

3. Check power source from main power distribution. This is customer power resource and need customer electrician involvement.
    Swapping power line between AC1 and AC2 .

4. If the issue persists even after swapping of the power line, then PDU cable assembly need to be  replaced.
    Note:- Downtime require for the activity.

 

References

<NOTE:1362033.1> - T10000/9x40 - How to Return CPAS Material

Attachments
This solution has no attachment
  Copyright © 2018 Oracle, Inc.  All rights reserved.
 Feedback