SL8500 - RC 6429 IBM LTO FC Tape Drive Reporting Several Warnings, Drive Reported a Recoverable DRIVE Error

Asset ID:	1-72-1559562.1
Update Date:	2017-09-28
Keywords:

Solution Type Problem Resolution Sure

Solution 1559562.1 : SL8500 - RC 6429 IBM LTO FC Tape Drive Reporting Several Warnings, Drive Reported a Recoverable DRIVE Error

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions and later
IBM LTO3 Tape Drive - Version All Versions and later
IBM LTO4 Tape Drive - Version All Versions and later
IBM LTO5 Tape Drive - Version All Versions and later
IBM LTO6 Tape Drive - Version All Versions and later
Information in this document applies to any platform.

Symptoms

SL8500 log reporting the following:

Drive_Bay12(1.4.-2.1.2) 3992 - (149X)
Warning from device, drive 1,4,-2,1,2: load Successful
Warning from device, drive 1,4,-2,1,2: rewindUnload Successful
(Errors Started - 2013-05-29 21:42:02 Errors Stopped - 2013-06-05 06:56:51)

Also seen in log ".....warn, 3992, "Warning from device", ......<resultCode>6429</resultCode><resultText><!|CDATA|drive 1,4,-2,1,2: rewindUnload Successful||>...."
This message has secondary RC code of 6429. Definition for 6429 is "The IBM LTO Drive reported a recoverable DRIVE error."

Changes

No changes per customer.

Cause

Possibly marginal / bad media, drive loading mechanism or drive bezel.

A damaged drive bezel can prevent the tape cartridge from loading or unloading properly.

A damaged tape can also cause problems with the load/unload process.

Solution

Run ITDT test against suspect drive to check the functionality of the drive. Make sure a load/unload test is performed.

IBM LTO - How to Run Diagnostics Using ITDT on IBM LTO Tape Drive:ATR:1387799.1:0 (Doc ID 1387799.1)

Contact Oracle Tape Technical Support to acquire the ITDT tool.

Visually check drive bezel for broken part or cracks.

Inspect any suspect tape cartridges that may cause the error being reported.

References

<NOTE:1387799.1> - IBM LTO - How to Run Diagnostics Using ITDT on IBM LTO Tape Drive:ATR:1387799.1:0

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