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Sun StorageTek[tm] SL3000 Modular Library System : Problem Documents


Problem Document Synopsis Last Modified Date
2391696.1 SL8500/SL3000 - SDP2 Alert - Result Code 3260 " Failed to Back up Database I/O error db:Stats", HBK Module Secure Key Grace Period Activated XX Days Left 2018-05-02
2386022.1 SL3000 - Cannot Change CAP Ownership in Partition, Error: "Locked by Another Requester" 2018-04-16
2381096.1 SL8500/SL3000 - FSC 4025 - Trap not found 2018-05-10
2373150.1 SL3000 - Exceeded Threshold Set for a Healthy Robot (servo_mech_80percent) of Servo Mech Events 2018-03-14
2367285.1 SL3000/SL8500 - Library Error Code 1320 - Drive Communication Timeout Errors, Library Error Code 5025 - FSC reported With Announced Drive Reset 2018-03-01
2353119.1 SL3000 - Drives No Longer Being Cleaned After Partition Changes Made Using SLConsole 2018-01-29
2347530.1 SLConsole - Error Warn Info Logs Show Missing Information Between Logs Collected from Separate Times 2018-02-13
2337764.1 ACSLS - The Total Cell Count in ACSLS is Not in Sync with the Active Cell Count in Library 2017-12-20
2333741.1 SL8500/SL3000 - Power Supply in a Warning State - Posting a 3816 in the Trace File 2017-12-04
2328199.1 SL3000 - Logical Audit (TSM) is Failing With Message ANR8788W 2017-11-15
2328064.1 SL3000 - INVALID Partition Due to INACTIVE Cells 2018-05-17
2318967.1 SL3000 - CAP in Use by Another Requester 2017-10-27
2317820.1 SL3000 - Newly Installed SL3000 Does Not Complete Initialization, Missing 48Volts 2018-05-17
2304560.1 SL3000/HP LTO4 - Result Code 6406, Error 3933, Not Communicating, Not Powered, Not initializing 2017-11-13
2300132.1 SL3000 - After Expansion Module Addition and Firmware Upgrade, Active Cell Count Does Not Match Diva Database 2017-08-24
2299283.1 SL3000 - Firmware Upgrade With TLOAD 3.0 : Read Block Limits Cmmand Failed 2017-08-24
2297071.1 ACSLS - SLConsole Active Cartridge Summary Report Showing ORPHAN Tapes that are not in the ACSLS 'volrpt' 2017-08-18
2297036.1 SL3000 - Tapes Not Recognized In ACSLS 2017-08-22
2285503.1 SL3000 - Is There Any Operational Impact on the SL3000 When Updating to Z/OS Z13 Driver 22 To 27 2017-07-12
2281427.1 SL3000/IBM LTO6 - 3955 "Error from device Code: 604 - Drive is not functional", Data= CDATA
2276377.1 ACSLS not able to see or configure newly added tape drives in a SL3000 2017-06-13
2269943.1 SL3000/SL8500 - Windows Patch For RansomWare On Tape Library Embedded Platform 2017-05-26
2268899.1 SL3000 - AEM Terminators Missing, The Library Thinks the Door is Open and Removes Power From the Rail Power Supplies 2017-05-26
2259153.1 SL3000/HP LTO - Drive In Power Off State, FSC1331 2018-05-24
2255445.1 SL3000 - Robot Will Not Initialize, Brushes Damaged 2018-05-24
2254734.1 SL3000 - Unable to Move Tapes From CAP to Storage Slots and Drive 2018-05-17
2253985.1 SL3000 - Robotic Error During Drive Cleaning 2018-05-24
2252040.1 SL8500/SL3000/SL500 - Any Move of Tape With RecvrMove or Any Eject of a Tape From SLC, Without Running a DIVA sync DB, Will Heavily Impact on DIVA Tape Pool Database 2017-09-28
2249816.1 SL3000 - Robot Is Unresponsive, Robot Reach Not Safe, 1302 2018-04-10
2249672.1 SL3000 - SCSI Element IDs Changed After A Firmware Upgrade To FRS_4.3x 2017-12-11
2246682.1 LTO - SCSI Drive Mapping Changed During Drive Replacement 2018-05-24
2237556.1 SLConsole: "XML Transformation Failed" and "Read Event Log failed" Errors 2017-08-16
2228379.1 SL3000/SL8500 - SLConsole Screen Status May Display Amber Triangle Even after Problem is Resolved 2018-03-02
2227230.1 T10000 - Unable to Create Multiple Partitions In The Same Datazone (EMC networker) 2018-03-02
2225392.1 SL3000 - Service Required LED Will Not Go Out 2018-03-02
2208678.1 SL3000 - RC= 1116 "Drive is Not Online - CheckState dst" 2017-12-28
2205052.1 IBM LTO7 - Drive Failing Jobs In SGL With Track Following Errors 2018-03-01
2185343.1 SL3000 - Robot Outage During Single-feed Power Outage 2017-10-03
2183689.1 SL30000/SL8500 - Library ???SelfTest??? Diagnostics Fails With the Option ???Disruptive??? 2017-11-14
2170992.1 SL3000 Showing Free Cells But HSC Shows No Free Cells 2017-09-26
2161184.1 SL3000 - Unable to de-select CAP Assignment via SLConsole or unreserve via CLI capCommand 2017-08-16
2156325.1 SL3000 - Library Unable To Communicate With ACSLS Server on Installation - Msg "CAP in use by another requester" 2018-05-17
2155130.1 SL3000 - After Replacing the PUF Card For FCO 354, One PUF Card (PS 08,09,10 and11) Shows Warning 2017-08-16
2153179.1 SL3000/SL8500 - Unexpected Unload Occurring on IBM LTO Tape Drives 2017-08-16
2142117.1 SL3000 - Failed To Apply Slot License - 'Invalid Signature On New License File' message 2018-05-17
2142003.1 SL3000 - INVALID Partition (0) After Firmware Upgrade to FRS_4.32 Coming From FRS_2.05 2018-05-17
2133423.1 SL3000 - Drives Appear Unavailable, FSC: 6142 ECPT_FSC_TIMEOUT_GETTING_KEYS 2018-05-17
2131820.1 SL3000 - SNMP String On The Library, Failure From Device - Result Code 4102 2017-08-02
2130538.1 SL3000 - Reported Problems After Reconfiguring the Library Partitions 2017-09-26
2126021.1 SL3000 - Rotational CAPs Only Open Halfway, 3955, "Error From Device Code: 752 - CAP Move Failed 2017-07-14
2124742.1 SL3000 - RC=1324, Robot Cannot Initialize While AEM Is Unsafe 2017-07-14
2123666.1 Manual ASR Creation From MDVOP/SDP2 2017-09-25
2117906.1 SL3000 - Three HP LTO4 Tape Drives Malfunctioning With Message "Cartridge type not supported by drive" 2017-06-26
2117256.1 SL8500/SL3000 - All Tape Drives Showing RED and Offline Status on SLConsole and No LED Indicators Lit on the HBT Card 2017-06-16
2115618.1 SL3000 - FSC(1104) Drive Destination Full 2018-02-16
2113516.1 SL3000 - Connection Drops For Short Periods Of Time And Returns ( EMC Networker ) 2017-08-10
2111660.1 Tape - CRC Applications Access. Authenticity Failure When Accessing 2017-08-22
2111651.1 SL8500/SL3000 - Event Code 3955-512 Robot Cannot Go Operational With a FSC5017 "The Range of Motion on Initialization is Not Within Specification" 2017-08-16
2111459.1 SL3000 - Drive Assignments Lost In Other Partitions After Changing Partition Configuration 2018-05-17
2109255.1 SL3000 - Library Robot Arm Consistently Stuck at the Lower Left Position During the Library Audit Stage 2018-03-01
2106586.1 SL3000 - Library Is Down, Unable to Restart SL3000 After HBCR Card Replacement 2018-05-17
2105392.1 SL3000 Library will not connect to a Brocade Switch 2016-02-11
2103599.1 SL8500/SL3000 - "Error From Device Code: 604 - Drive is Not Functional", 1320, Drive Communication Time-Out 2018-01-05
2100926.1 SL3000 - User Account Deletion Process On SL3000 Tape Library 2017-07-18
2099708.1 SL3000 - Unable To Login To SLConsole and OP Panel, Error: No Session, Session Invalid, Session Not Supplied 2017-05-19
2096470.1 SL3000 - Defective HBT Card Causes All drives and Drive Power Supplies To Be Missing in SLConsole 2017-09-11
2084689.1 SL3000 - Internal Network Issue, Link to the AEMs is Down on Both AEMs and Both A & B Links 2017-05-22
2078947.1 SL3000 - 1319 Robot Operation Failed - Hand Initialize 2018-05-17
2078402.1 SL500/SL3000/SL8500 - SLConsole Reports "Log Snapshot is Not Available" 2017-05-18
2077710.1 SL8500/SL3000 - Reported 3337/3357 Error Code Over Threshold Due to Tape Drive Problem 2018-03-02
2077270.1 SL8500 - Drive Tray Serial Number Disappeared at Drive Failure 2017-08-16
2068524.1 SL3000 - Handboot Offline "Failure From Robot Code: 503 - Robot Needs To Be Inoperative" 2017-08-08
2055358.1 SL3000 - WWN Not Set on Partition Configuration 2018-03-30
2054209.1 Password/License keyswebapp: Firefox fails with Secure Connection failure 2017-05-18
2046704.1 SL3000/SL8500 - Screen Resolution on new OP Panels 2017-05-23
2038295.1 SL500/SL3000/SL8500 - Drive Communication Time-out - Info message: Drive Tray Serial Number Needs to be Updated 2018-04-10
2036270.1 SL3000/LTO - LTO Drives Not Powering Up After Conversion From SL8500 2017-08-08
2030692.1 STA 2.1 - Install on Redhat Linux Fails on SELINUX disable check 2017-05-18
2021039.1 Tape - Missing Parts During Installation 2017-09-26
2017681.1 SL8500-SL3000: VOLID Missing After Firmware Upgrade 2017-07-28
2013054.1 ACSLS - OSB Eject Request is Not Getting Executed by ACSLS 2017-08-07
2000589.1 SL3000/SL8500 - Event ID_1107 Preceded by Event ID_3955 With RC_6441 2018-05-24
1999699.1 SL3000 - Unable to See New Drives Installed in Library 2017-06-07
1997768.1 SL3000 - Door Interlock Battery Needs Service, FSC3100 Warning 2017-09-25
1992312.1 SL3000/LTO - LTO4 load FAILED resultCode = 6415 on Drive In SL3000 Library, Stuck Tape 2017-05-19
1989859.1 SL3000 - Newly Added Drives Not Showing Partition or HLI/SCSI Address in Non-partitioned Library 2017-12-07
1968288.1 T10000 - Tape Drive Reported A Unit Attention in SL8500, FSC3369, FSC3955 2017-08-16
1965432.1 SL3000 - HBQ: Rail Terminator, Error 5010, 5070, Loss of bot ??? HBC Communication 2017-07-14
1963212.1 SL30000 - AEM Garage Door Will Not Open, Msg 3955, "Error from device Code: 302 - AEM move failed ok to retry" 2017-09-25
1961329.1 SL3000 - MIB targets for the SL3000 PEM 2017-08-16
1955259.1 SL8500/T100000D - SLS0874A Message 2017-09-27
1950997.1 SDP2 (2.2) Configured Tape Libraries Not Creating Automatic Service Requests (ASR) 2017-05-19
1950796.1 SL3000/SL8500 - Do Not Ignore Blinking Service Required Light 2017-09-27
1950795.1 SL3000/SL8500 - SLConsole Timeout During Installation Burn-In Testing 2017-05-22
1950792.1 SL3000/SL8500 - Terminators Received With Connectors Not Seated Correctly 2017-08-07
1948826.1 STA1.x/STA2.x - STA UI Becomes Unresponsive 2017-05-22
1937663.1 SL3000 - ACSLS Hanging After Library Reconfiguration 2017-08-07
1929756.1 SL3000 - 3955 Error Code - Expired Cleaning Cartridges Causing Failure to Mount Errors 2018-04-10
1929483.1 SL3000/SL8500 - Unable to Install 2nd Handbot on the Rail, The 2nd Handbot Will Not Initialize 2017-05-22
1929443.1 SL3000 - Will Not Come Online After Customer Power Maintenance event - Library Was Powered Off Over the Weekend 2017-09-25
1926985.1 SL3000 - All Drives Are Offline to NBU, No Drive Folder in SLConsole 2017-09-25
1915566.1 SL3000 - Library Totally Hung After Opening AEM Doors Before "Enter Light Came On" 2017-09-26
1914729.1 SL3000 - CAP Assembly Gears Will Strip 2017-05-22
1909949.1 T10000D - Tape Drive Loses Communication Within SL3000 SNO 36E9 2017-05-19
1909172.1 SL3000 - SNMP Settings Are Not Working 2017-06-07
1903210.1 SDP2 (2.1.1) - Configured Tape Libraries Not Creating Automatic Service Requests (ASR) 2017-05-23
1901832.1 SL3000 - CAP Will Not Release Reserve 2017-10-09
1678472.1 ACSLS/SL3000 - Ejects Only 42 Tapes Maximum 2017-05-22
1674695.1 ACSLS - Drives Are Offline with "No drive installed at address" and "STATUS_CONFIGURATION_ERROR" Errors 2017-03-21
1669771.1 SL3000 - SLConsole Connectivity Issue 2017-09-22
1664043.1 SL3000/LTO6 - Media Write Errors, Encryption Error - 112A 2017-09-27
1643480.1 SL8500/SL3000 - HSC Command 'switch acs' Failed to Switch Redundant Electronics (RE Feature) on SL3000 or SL8500 2017-05-19
1635539.1 SL8500/SL3000 - Persistence Manager Error Cartridge Manager.addCartridges 2017-06-07
1617096.1 SL3000 - Unable to Order Ethernet Switches As They Have Gone EOL (End of Life) 2017-09-20
1614360.1 SL3000- Llibrary Goes to Down State in SAMFS Due to Drive Load Failure Reporting Sense Key = 04, ASC = 53, ASCQ = 00 2017-05-22
1613975.1 SL3000/SL8500 - FSC 3315 - No Cleaning Cartridge Available 2017-05-19
1607651.1 T10000 - Brand New T10KB Cleaning Carts Are Marked As Spent 2017-10-03
1581274.1 SL500/SL3000/SL8500 - Activated Cartridges Not Becoming Active. Cartridges Showing Up as Orphaned on SLConsole of Library 2017-05-23
1561479.1 SL8500/SL3000 - Result Code 3260: "Failed To Backup Database Io Errorbackup Db: Stats" 2017-09-27
1560996.1 SL3000 - Module Identification Block Information - Result Code 3324 2017-05-19
1560073.1 SL8500/SL3000 - Result Code 1320 - Troubleshooting Drive Communication Timeout Errors 2018-02-28
1559635.1 HP LTO4 SCSI/FC/SAS - ASC: 0x11 (unrecovered read error), ASCQ: 0x0, FRU: 0x0 - Drive fails to Read Tape Cartridges 2017-09-22
1557549.1 SL3000 - AEM CAP Door Opens Suddenly and Without Any Damping 2017-07-18
1557526.1 SL3000 - FSC 3323 : Robot Move Failed 2017-06-07
1553660.1 SL3000/ LTO - Drive Trays "Moving' Within the Drive Bays, Gone Offline and Failed to Host / SLC Multiple Times 2017-05-22
1552692.1 SL3000: Tape Drive 0,0,12,8 Failed and is damaging tapes on write 2017-09-26
1552601.1 SL3000/SL8500 - Robot is Down or Offline in SL Console 2017-06-07
1548482.1 LTO - NEXPOSE Software Causing Tape DrivesTo Go Offline 2018-03-29
1546450.1 SL8500/SL3000 - Unable to Login to Library with SLConsole 2017-05-19
1545416.1 SL3000 - Host Interface Configuration Cannot Be Detected on Windows Server 2017-06-07
1544519.1 SL3000 - SLC Reports 'Invalid Response Received From Library for the Request' After Library Firmware Upgrade 2017-05-19
1543203.1 SL3000 - FRS-4.0 Code With AEM's Can Abandon Tapes or Hang a CAP 2017-06-29
1540611.1 SL3000 / SL8500 - Error 1328 / 3274, HBK Module: Secure Key Grace Period Active. "x" Days Left. DO NOT IGNORE THIS MESSAGE 2017-09-27
1538996.1 SL3000 - Standby Software Not Ready after RE (Redundant Electronics) Install 2017-08-23
1535714.1 SL3000/SL8500 - Damaged Pins Discovered During RE Installation 2017-09-21
1535681.1 SL8500/Sl3000/SL500 Actives Cells Grayed Out on SLConsole 2017-09-22
1535381.1 SL3000/SL8500 - Drives Not Dismounting Tapes When Using Netbackup, Getting Message "ERROR 98 From Media Manager" 2017-09-22
1533914.1 SL8500 / SL3000 - Host Socket Connection Dropped 2017-05-19
1533558.1 SL3000 - CEM Upgrade, Not Able to Change the "Active Cell" Count 2017-05-19
1532470.1 SL3000/SL8500 - ASR/SDP Alert, 3204 System Error 2017-09-21
1528931.1 SL3000/SL8500 - Event Code = 3409 Filling Up the Error Log 2017-07-14
1528033.1 SL3000 - Drive Not Powered On, Result Code 3992, 3955, 6027 2017-05-19
1528026.1 SL3000 - Drive 1,1,1,1,1 Is Non-functional, No Power on Drive 2017-08-08
1527977.1 T10000 - Tape Drive Keeps Going Down, Disappearing From the Fabric 2017-05-19
1527189.1 SL3000 - New Install will not Initialize with AEMs 2017-08-23
1514930.1 SL3000/SL8500 - Rewind/Unload FAILED - Drive is Loaded 2018-01-11
1513887.1 SL3000 - CAP Door is Offline INC032KG 2017-08-08
1506013.1 ACSLS - Library Offline in ACSLS - Cannot Vary Port Online 2018-01-29
1504348.1 SL3000/SL8500 - FRS 8.01 and FRS-4.0 Codes Expire SLConsole Session after 6 Hours 2017-09-21
1495225.1 SL3000 - LTO Upside-Down Cartridge Behaviour 2017-09-27
1492184.1 SL3000 - AEM PUX Card Damage 2017-08-09
1487913.1 SL3000 - Base-only Configuration May Rock Side-to-Side During Tall-bot Moves 2017-06-02
1485927.1 SL3000 - When Logging in Via SLC, Get Message: Cannot Connect to Server 2017-09-25
1483072.1 SL3000 - Key = 0xb, ACS=0x4e, ACSQ=0x0, OVERLAPPED COMMANDS ATTEMPTED and Inquiry Error: Cannot Determine Robot Type 2017-09-26
1474748.1 SL8500/SL3000 - Reported 3337/3357 Error Code Over Threshold Due to Tape Leader Problems 2017-05-17
1463428.1 SL8500/SL3000 - Device response time-out 2017-09-21
1455350.1 This Is An ACSLS Issue. Samqfs Hosts Cannot Mount Tapes Into Drives, Problem With ACSLS 2015-12-17
1431624.1 SL3000 - New Drives Being Seen as Stand-Alone Drive When Trying to Configure in NBU 2017-05-18
1421884.1 SL8500 - Tape Drive INOP - Power Up Failed - HBO Failures, Result Code 6419 2018-04-05
1400606.1 SL3000 - AEM Service Door Not Closing, Result Code 3010 2017-11-13
1390586.1 SL8500/SL3000 - Robots Went Offline After "Robot Reach Not Safe" Errors During Put Operations 2017-09-21
1384090.1 SL3000 - ACSLS Not Able to Detect New Slot Count 2017-05-19
1383438.1 SL3000/SL8500 - SDP/SDP2 Alert Result Code of 1115 Library is Not Online 2017-07-18
1383348.1 SL3000 - Result Code 1214's, Device Not Found 2017-05-22
1381071.1 SL3000 - The Frame Labels do not Support Dual Robots, Result Code 3215 2017-09-25
1378696.1 SL3000/SL8500 - Not Able to Enable Policy Routing on HBCR-B Card 2017-09-21
1378276.1 SL500/SL3000/SL8500 - Serial Number From the Hardware Activation File Didn't Match the Serial Number From the Library 2017-05-03
1377164.1 SL3000/SL8500 - How to Recover Library Communication After Library Controller Stops Communicating 2017-05-19
1352585.1 SL3000/SL8500 - Result Code 1214, "Device not found - deviceName" 2017-08-07
1347238.1 SLConsole - Change User Failed - Unable to Change Password - Exit Code: 1 2017-05-22
1338403.1 SL3000 FC connected Host - HBA Change Impacts on SL3000 FC Partitioning 2017-09-26
1333021.1 SL3000 - Manual Clean of Drive Not Incrementing Use Count 2017-05-22
1321684.1 SL3000 - Auto Clean Option Missing in FRS-3.0 non-Partitioned Library 2017-05-19
1320594.1 SL3000 - Not All Licensed Features are Controlled by Hardware Activation Files 2018-03-30
1305331.1 SL3000 - Robot Hung While Auditing Tapes With Device Response Timeouts - Two Barcodes per tape 2017-08-08
1281790.1 SL3000 - Solaris Issues When Library is Not Configured Properly 2017-05-19
1268577.1 LTO - LTO Tape Drive IPL Issue With SL-Series Tape Library 2017-05-18
1222086.1 T10000 - Drive Wear Out Criteria - Tape Alert 24 2017-08-16
1172544.1 ACSLS - EJECT Fails with LH_ERR_ADDR_INACCESSIBLE Error 2010-09-20
1140893.1 ACSLS - CAP is already reserved in partition 999 by host 99 2017-01-27
1131384.1 SL3000 - Feature License Expiring Notification 2017-05-22
1020981.1 Tape - CommVault Does Not See STK Libraries in Windows 2003 in the Device Manager When Attached to an Emulex 8gig HBA 2017-05-22
1020595.1 ACSLS - Error response from library handler, LH_E RR_REQUEST_INVALID during configuration of SL3000 2017-05-22
1020365.1 SL3000 - Media Not Getting deposited in to the Library (slots) From the CAP Port 2017-08-07
1020080.1 SL3000/SL8500 - CAP Not Available to Customer Production Due to CAP "Mode" Found in "Null" Status and the "Reserver" Field Shows "Default" on SLConsole 2017-11-14
1019998.1 SL3000 - Configuration issue with EMC (LEGATO) Networker 2017-05-18
1019760.1 SL3000 Drive Auto Cleaning Not Working via ACSLS or HSC 2017-05-04
1019746.1 Dismount Errors for T10KB Cleaning Media in SL3000 and SL8500 2018-01-19
1019670.1 SL3000 - New Install, Dual Hand Bots will not Initialize 2017-09-25
1019448.1 SL3000 - New SL3000 Install requires NetBackUp Patch 2017-05-22
1016864.1 Message SLS2266E When Trying to Enter Cartridges Through the CAP 2016-08-17
1016585.1 ACSLS - Troubleshooting ACSLS CAP Problems 2017-05-22
1016189.1 Oracle/STK Libraries - Not Able to Read Non-Supported Barcode/Volser Labels - Specifications on Supported Labels 2018-05-24
1014656.1 ACSLS - SL8500 Mounts Fail with "Serious internal error" Message 2015-12-18
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