SL3000 - Library Robot Arm Consistently Stuck at the Lower Left Position During the Library Audit Stage

Asset ID:	1-72-2109255.1
Update Date:	2018-03-01
Keywords:

Solution Type Problem Resolution Sure

Solution 2109255.1 : SL3000 - Library Robot Arm Consistently Stuck at the Lower Left Position During the Library Audit Stage

Applies to:

Sun StorageTek SL3000 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Library robot arm consistently stuck at the lower left position during the library audit stage.

1302 - (5X)
Failure from robot Code: 503 - Robot needs to be inoperative, cmo_user_fetch: Retry Performed 5610; address = Cap(1,1,5,2,8)
Failure from robot Code: 503 - Robot needs to be inoperative, cmo_user_fetch: Retry Performed 5610; address = Cap(1,1,5,2,2)
Failure from robot Code: 503 - Robot needs to be inoperative, cmo_user_put: Retry Performed 5611; servo mech grip event 5011 address = Drive_Bay12(1,1,1,1,3)
Failure from robot Code: 503 - Robot needs to be inoperative, cmo_user_put: Retry Performed 5611; servo mech grip event 5011 address = Drive_Bay1(1,1,4,1,1)
Failure from robot Code: 503 - Robot needs to be inoperative, cmo_user_put: Retry Performed 5611; servo mech grip event 5011 address = Drive_Bay11(1,1,2,1,3)
NF0039L4 (x1) NG1300L4 (x1) NG1328L4 (x1) NG1397L4 (x1) NG2185L4 (x1)

239 mils (1X)
350 mils (1X)
354 mils (1X)

(Errors Started - 2016-02-22 11:14:39 Errors Stopped - 2016-02-22 17:26:57)

1319 - (2X)
Robot operation failed - handInitialize <------------------------------------------------ Failure on init.
(Errors Started - 2016-02-22 11:49:25 Errors Stopped - 2016-02-22 11:56:42)

3955 - (8X)
Error from device Code: 503 - Robot needs to be inoperative, cmo_user_fetch: Retry Performed 5610; address = Cap(1,1,5,2,8)
Error from device Code: 503 - Robot needs to be inoperative, directorInitHandRequest: init of grip and or reach failed, cannot init; servo mech grip event 5065
Error from device Code: 503 - Robot needs to be inoperative, cmo_user_fetch: Retry Performed 5610; address = Cap(1,1,5,2,2)
Error from device Code: 510 - Robot says location full/obstructed, cmo_user_put: Retry Performed 5611; 68 Missed Service Intervals occurred during reach Move; servo mech reach event 5032 address = Drive_Bay2(1,1,3,1,1)
Error from device Code: 503 - Robot needs to be inoperative, cmo_user_put: Retry Performed 5611; servo mech grip event 5011 address = Drive_Bay12(1,1,1,1,3)
Error from device Code: 503 - Robot needs to be inoperative, cmo_user_put: Retry Performed 5611; servo mech grip event 5011 address = Drive_Bay1(1,1,4,1,1)
Error from device Code: 503 - Robot needs to be inoperative, cmo_user_put: Retry Performed 5611; servo mech grip event 5011 address = Drive_Bay11(1,1,2,1,3)

1 mils (1X)
15 mils (1X)
16 mils (1X)
239 mils (1X)
350 mils (1X)
354 mils (1X)

(Errors Started - 2016-02-22 11:14:34 Errors Stopped - 2016-02-22 17:26:55)

Changes

Cause

Diagnostics has determined that this bot will need to be replaced due to exceeding the threshold (11 or more) of the following events:
Servo Mech Reach/Wrist/Z/Track/S-Track/Grip Events

Solution

Robotic Module needs to be replaced.

KnowledgeBase:
https://mosemp.us.oracle.com/epmos/faces/DocumentDisplay?id=1002897.1

Canned Action Plan: https://mosemp.us.oracle.com/epmos/faces/DocumentDisplay?id=1305969.1

Created from <SR 3-12221645720>

Applies to:

Sun StorageTek SL3000 Modular Library System
1-914CU

Attachments

This solution has no attachment