SL3000 - 1319 Robot Operation Failed

Asset ID:	1-72-2078947.1
Update Date:	2018-05-17
Keywords:

Solution Type Problem Resolution Sure

Solution 2078947.1 : SL3000 - 1319 Robot Operation Failed - Hand Initialize

Applies to:

Sun StorageTek SL3000 Modular Library System - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

The library reported a service required and then a reboot/power cycle of the library left it unresponsive in the audit library state.

Symptoms

Reboot/power cycle of the library left it unresponsive in the audit library state.

Current Library Configuration and Status:

ADI-Enabled: false

Address Serial # FRU Info State Type codeMismatch libCommunicationFail
1,1,0,1,0 HBB 70002452 HBB 70002452 Error robot false false INVESTIGATE Error Status

Robot 11010 appears to have issues

2015-11-17T09:03:29.519, 1.0.0.0.0, root, default, internal, 0, warn, 3811, "Library started - version FRS_4.31 - Active"
2015-11-17T09:06:03.807, 1.1.0.1.0, root, default, internal, 0, error, 1319, "Robot operation failed - handInitialize""

Robot is experiencing init failure due to a gripper issue.
Init of grip and or reach failed, cannot init; servo mech grip event

Cause

Defective hardware.

Solution

Verify that there is no cartridge in the gripper.

If there is a cartridge in the gripper, remove cartridge and re initialize robot.
If there initialization fails replace the robot 1.1.0.1.0

If there is no cartridge in the gripper replace robot 1.1.0.1.0

Required part to be replaced.
7056590 [F] SL3000 Robot Assembly

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