HP LTO5 Tape Drive
 
IBM LTO4 Tape Drive
 
Sun StorageTek SL3000 Modular Library System
 
IBM LTO3 Tape Drive
 
HP LTO6 Tape Drive
 
HP LTO3 Tape Drive
 
HP LTO4 Tape Drive
 
IBM LTO5 Tape Drive
 
IBM LTO6 Tape Drive
 

PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library
 

In this Document

Symptoms

Cause

Solution

References

Created from <SR 3-6230826341>

Applies to:

Symptoms

Drive is not working on SL3000 library.

Time : 2012-10-09T09:40:44.923
Device Address : 1.1.2.1.4
User : root
Requester : default
Activity : queryTable
Request Id : 56905001
Level : warn
Result Code : 3992
Text : "Warning from device"
Parameters : Data=<response sequence="1924476" final="true"><command>getDriveConfig</command><result identifier="1"><resultStatus><resultSeverity>warn</resultSeverity><resultCode>6027</resultCode><resultText><!|CDATA|drive 1,1,2,1,4: getDriveConfig WARNING for drive powered off||></resultText><operationalState>000</operationalState></resultStatus><driveWwn>N/A</driveWwn><portAWwn>N/A</portAWwn><portBWwn>N/A</portBWwn><portALoopId>auto</portALoopId><portBLoopId>auto</portBLoopId><portASpeed>N/A</portASpeed><portBSpeed>N/A</portBSpeed><portALinkStatus>N/A</portALinkStatus><portBLinkStatus>N/A</portBLinkStatus><dualPort>true</dualPort><portAEnabled>true</portAEnabled><portBEnabled>true</portBEnabled></result></response>

---
result code 6027 "This drive can't currently accept commands because it is powered off"
*** End System Error Message ***

RC6027

Repeated warning messages in the error warn info event log:
==================================================
 
  Time : 2012-09-13T13:35:49.048
  Device Address : 1.0.0.0.0
  User : root
  Requester : default
  Activity : queryTable
  Request Id : 52511001
  Level : info
  Result Code : 3242
  Text : "State is not mapped to Ods enum -drive "
  Parameters : state=notPowered

RC3242
  
  
  Time : 2012-09-13T13:35:56.911
  Device Address : 1.1.2.1.4
  User : root
  Requester : default
  Activity : queryTable
  Request Id : 52511201
  Level : warn
  Result Code : 3992
  Text : "Warning from device"
  Parameters : Data=getStatewarn6027000notPoweredfalsetrue

RC3992
  

Repeated error messages in the error warn info event log:
===============================================
  Time : 2012-10-04T15:46:09.126
  Device Address : 1.1.2.1.4
  User : root
  Requester : default
  Activity : internal
  Request Id : 0
  Level : warn
  Result Code : 3994
  Text : "Device removed"
  Parameters : device=drive

RC3994
  
  
  Time : 2012-10-04T15:46:19.101
  Device Address : 1.1.2.1.4
  User : root
  Requester : default
  Activity : internal
  Request Id : 0
  Level : info
  Result Code : 3993
  Text : "Device added"
  Parameters : device=drive
  
  
  Time : 2012-10-04T15:46:19.211
  Device Address : 1.1.2.1.4
  User : root
  Requester : default
  Activity : internal
  Request Id : 0
  Level : error
  Result Code : 3955
  Text : "Error from device Code: 604 - Drive is not functional"
  Parameters : Data=controlPowererror6301604
  
  
  Time : 2012-10-04T15:46:19.225
  Device Address : 1.0.0.0.0
  User : root
  Requester : default
  Activity : internal
  Request Id : 0
  Level : info
  Result Code : 3287
  Text : "Device transitioned to not ready"
  Parameters : address=1,1,2,1,4
  
  
  Time : 2012-10-04T15:46:19.255
  Device Address : 1.1.2.1.4
  User : root
  Requester : default
  Activity : internal
  Request Id : 0
  Level : error
  Result Code : 1303
  Text : "Failure from drive Code: 604 - Drive is not functional"
  Parameters : Data:=controlPowererror6301604

Cause

HBD card has failed on drive/tray assembly.
 

Solution

Replace defective HBD module from drive tray.

Refer to SL3000 Service Manual for instructions on how to replace HBD card.

SL3000 - How to Remove / Replace HBD Card in Drive / Tray Assembly (Doc ID 1528079.1)
 

References

This solution has no attachment