SL3000 - Not All Licensed Features are Controlled by Hardware Activation Files

Asset ID:	1-72-1320594.1
Update Date:	2018-03-30
Keywords:

Solution Type Problem Resolution Sure

Solution 1320594.1 : SL3000 - Not All Licensed Features are Controlled by Hardware Activation Files

Applies to:

Sun StorageTek SL3000 Modular Library System - Version Not Applicable and later
Information in this document applies to any platform.

Open Volser
CLI
Barcode
Cartridge label
hwActivation
Hardware activation

Just bought a new SL3000 and populated it with LTO-7 drives and tapes. The tape library itself, via the library console, seems to recognize the tape labels, which were shipped with 10 characters (8 digits and "L7"), but sends a sense error to CommVault. The tape library technician indicated that the tape library was set to read all the characters on the barcode, and the CommVault technician stated that CommVault can use all 10 characters but that the library is not recognizing the tapes, from the perspective of CommVault. Please help us resolve this issue.

Symptoms

Dual Robot Feature is Not Available on E-Delivery Website.
Edelivery website does not have all SL3000 features.
Redundant Electronics not found on website.
Open Volser not found on website.
How to enable Dual Robot Feature on library.
Unable to find any information on why the Dual Bot file is not available for the SL3000 on E-Delivery.
Dualbot not available.

Cause

This is now supported via the CLI port.

Solution

Some features in FRS-3.0 code for the SL3000 are controlled by hardware activation files that are available on the E-Delivery site http://edelivery.oracle.com/ . However, other features are now controlled by CLI commands. Below are the various features and how they are controlled:

Licensed features controlled by Hardware Activation Files downloaded from E-Delivery and installed with SLConsole FRS-5.0 + (current SLC is 6.25, minimum for 4.x code is 6.00) :

a). Capacity in increments of 25, 100, 200 500, 700 1000 Slots
b). BASE and DEM Initial 200 Slot Capacities
c). Dual TCP/IP
d). Partitioning
e). Multiport Fibre

Licensed Features Controlled by CLI HwActivation Commands:

a). Dual Robot -                    SL3000> hwActivation dualRobot <enable | disable>
b). Redundant Electronics -   SL3000> hwActivation redundantElectronics <enable | disable>
c). Service -                       SL3000> hwActivation serviceFeature <enable | disable>
d). Open VOLSER -           SL3000> hwActivation openVolser <enable | disable>

Note: (16-Mar, 2017) Open Volser will enable up to 12 characters in the data presented to the host. Additional barcode presentation format information is required to be entered in the "Configuration" screen of the SLConsole. However, the all option will only send 9, 10, 11, or 12 characters without the media type.

Example:
The Dual Tall-Bot feature is now enabled in the CLI with a hardware activation command.
There is no SL3000 "Dual Tall-Bot" license on E-Delivery.

SL3000> hwActivation dualRobot <enable | disable>

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