| Asset ID: |
1-72-2246682.1 |
| Update Date: | 2018-05-24 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
2246682.1
:
LTO - SCSI Drive Mapping Changed During Drive Replacement
| Related Items |
- LTO Tape Drive
- Sun StorageTek SL3000 Modular Library System
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for service personnel
Created from <SR 3-14509927738>
Applies to:
Sun StorageTek SL3000 Modular Library System - Version All Versions and later
LTO Tape Drive - Version All Versions and later
Information in this document applies to any platform.
Drive mapping issue.
Symptoms
NBU downed the drives posting the below error:
> move_medium failed
>
> sense key = 0x5, asc = 0x3a, ascq = 0x0, MEDIUM NOT PRESENT
Issue started with LTO4 drive and spreading to LTO 5 drives also
Current Drive Configuration and Status
Drive Address Bay DMOD # Tray Serial # Type Vendor Drive Status Firmware IP
1.1.1.1.1 4 HU1246T82K unknown HpUltrium5 HP loaded I5BS-015.762 N/A
1.1.1.1.2 8 HU1246T813 unknown HpUltrium5 HP loaded I5BS-015.762 N/A
1.1.1.1.3 12 HU1246T81U unknown HpUltrium5 HP loaded I5BS-015.762 N/A
1.1.1.1.4 16 HU1246T82R unknown HpUltrium5 HP loaded I5BS-015.762 N/A
1.1.1.1.5 20 HUE3020EDV unknown HpUltrium5 HP loaded I5BS-015.762 N/A
1.1.1.1.6 24 HU140613T7 unknown HpUltrium5 HP empty I5BS-015.762 N/A
1.1.2.1.1 3 HU1246T80B unknown HpUltrium5 HP loaded I5BS-015.762 0.0.0.0
1.1.2.1.2 7 HU1246T81A unknown HpUltrium5 HP loaded I5BS-015.762 N/A
1.1.2.1.3 11 HU1246T830 unknown HpUltrium5 HP empty I5BS-015.762 N/A
1.1.2.1.4 15 HU1246T82U unknown HpUltrium5 HP empty I5BS-015.762 N/A
1.1.2.1.5 19 HUE6051FKC unknown HpUltrium5 HP loaded I6NS-019.361 N/A
1.1.2.1.6 23 HU140613PJ unknown HpUltrium5 HP empty I5BS-015.762 N/A
1.1.3.1.1 2 HU1246T822 unknown HpUltrium5 HP loaded I5BS-015.762 N/A
1.1.3.1.2 6 HU1246T82V unknown HpUltrium5 HP loaded I5BS-015.762 N/A
1.1.3.1.3 10 HU1246T81T unknown HpUltrium5 HP empty I5BS-015.762 N/A
1.1.3.1.4 14 HU1246T81R unknown HpUltrium5 HP empty I5BS-015.762 N/A
1.1.3.1.5 18 HU1049E1FH unknown HpUltrium4 HP empty H58S-012.849 N/A
1.1.3.1.6 22 HU19205JKJ unknown HpUltrium4 HP loaded H4BS-012.525 N/A
1.1.4.1.1 1 HU1246T819 unknown HpUltrium5 HP loaded I5BS-015.762 N/A
1.1.4.1.2 5 HU1246T82H unknown HpUltrium5 HP loaded I5BS-015.762 N/A
1.1.4.1.3 9 HU1246T82Y unknown HpUltrium5 HP empty I5BS-015.762 N/A
1.1.4.1.4 13 HU1246T80V unknown HpUltrium5 HP empty I5BS-015.762 N/A
1.1.4.1.5 17 HU19205KBY unknown HpUltrium4 HP loaded H64S-015.021 N/A
1.1.4.1.6 21 HU10058ND7 unknown HpUltrium4 HP loaded H58S-012.849 N/A
Cause
There was issue with tape drive 6, it was missing its SCSI ID, due to which library automatically decreased SCSI ID of all succeeding drives and created an mapping issue.
Drive 6 Serial Number : "HU1246T81A
1.1.2.1.2 7 HU1246T81A unknown HpUltrium5 HP loaded I5BS-015.762 N/A
SR HU1246T81A serial number was discovered as missing in the scan -changer output on the robot control host
scan -changer
tld(0)
Drive 1 Serial Number : "HU1246T82K"
Drive 2 Serial Number : "HU1246T80B"
Drive 3 Serial Number : "HU1246T822"
Drive 4 Serial Number : "HU1246T819"
Drive 5 Serial Number : "HU1246T813"
Drive 6 Serial Number : "HU1246T82V"
Drive 7 Serial Number : "HU1246T82H"
Drive 8 Serial Number : "HU1246T81U"
Drive 9 Serial Number : "HU1246T830"
Drive 10 Serial Number : "HU1246T81T"
Drive 11 Serial Number : "HU1246T82Y"
Drive 12 Serial Number : "HU1246T82R"
Drive 13 Serial Number : "HU1246T82U"
Drive 14 Serial Number : "HU1246T81R"
Drive 15 Serial Number : "HU1246T80V"
Drive 16 Serial Number : "HUE3020EDV"
Drive 17 Serial Number : "HUE6051FKC"
Drive 18 Serial Number : "HU1049E1FH"
Drive 19 Serial Number : "HU19205KBY"
Drive 20 Serial Number : "HU140613T7"
Drive 21 Serial Number : "HU140613PJ"
Drive 22 Serial Number : "HU19205JKJ"
Drive 23 Serial Number : "HU10058ND7"
But in Netbackup the drive 6 was configured with Serial number
HU1246T81A
Drive 1 Serial Number : "HU1246T82K"
Drive 2 Serial Number : "HU1246T80B"
Drive 3 Serial Number : "HU1246T822"
Drive 4 Serial Number : "HU1246T819"
Drive 5 Serial Number : "HU1246T813"
Drive 6 Serial Number : "HU1246T81A"
Drive 7 Serial Number :"HU1246T82V"
Drive 8 Serial Number : "HU1246T82H"
Drive 9 Serial Number : "HU1246T81U"
Drive 10 Serial Number "HU1246T830"
Drive 11 Serial Number : "HU1246T81T"
Drive 12 Serial Number : "HU1246T82Y"
Drive 13 Serial Number : "HU1246T82R"
Drive 14 Serial Number : "HU1246T82U"
Drive 15 Serial Number : "HU1246T81R"
Drive 16 Serial Number : "HU1246T80V"
Drive 17 Serial Number : "HUE3020EDV"
Drive 18 Serial Number : "HUE6051FKC"
Drive 19 Serial Number : "HU1049E1FH"
Then what was drive 7 in the library has become drive 6 in the library control host - but was still drive 7 in Netbackup
Solution
FSE interchanged the drive with last drive (24), then again changed them to original and rebooted library.
Attachments
This solution has no attachment
