Asset ID:	1-72-1999699.1
Update Date:	2017-06-07
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1999699.1 :   SL3000 - Unable to See New Drives Installed in Library  

In this Document

Symptoms

Cause

Solution

References

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Created from <SR 3-10557289641>

Applies to:

Sun StorageTek SL3000 Modular Library System - Version Not Applicable to Not Applicable [Release N/A]
HP LTO5 Tape Drive - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Unable to use 3 newly installed HP ULTRIUM 5 drives in SL3000.

- After new drive installation, customer can't see the new drives on the backup application.

- SLConsole can see the new drives.

- OS is not seeing the new drives.

Cause

Zoning/configuration issue.

 

Solution

- Customer needs to check and validate connections to the switch.

- Zoning configuration needed the 3 new tape WWN numbers to be added.
 

References

<NOTE:1015415.1> - ACSLS - How Do You Add or Detect New Drives in ACSLS
<NOTE:1019365.1> - ACSLS - Reconfiguration for Tape Drive Upgrade or Replacement using 'config drives' command
<NOTE:1015203.1> - How Does HSC Recognize Drives That Are Dynamically Added To or Removed From a SL3000 or SL8500 Library

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