SL3000 - Drives Appear Unavailable, FSC: 6142 ECPT_FSC_TIMEOUT_GETTING

Asset ID:	1-72-2133423.1
Update Date:	2018-05-17
Keywords:

Solution Type Problem Resolution Sure

Solution 2133423.1 : SL3000 - Drives Appear Unavailable, FSC: 6142 ECPT_FSC_TIMEOUT_GETTING_KEYS

Applies to:

Sun StorageTek T10000 Tape Drive - Version All Versions to All Versions [Release All Releases]
Sun StorageTek SL3000 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

In Mult-Drive Virtual Operator Panel (MDVOP) 7 drives show as unavailable. The backup application couldn't use these drives.

(FSC Match Found in Rev. 1.52)
FSC: 6142 ECPT_FSC_TIMEOUT_GETTING_KEYS
MIM Code: TOLERANCE
FRU: MICROCODE CONF: 100%
Summary: |TIMEOUT GETTING |KEYS DURING A | READ |
Field Text:
Drive needs keys to read data from tape and was not able to get them within the time allotted.

Cause

Found that the affected seven tape drives could not be reached via their IPs, no ping was possible but the other drives could be pinged.

Solution

A check of the network configuration solved the issue.

Attachments

This solution has no attachment