Sun StorageTek SL3000 Modular Library System
 

PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library
 

In this Document

Symptoms

Cause

Solution

References

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for service personnel
Created from <SR 3-5936620031>

Applies to:

Symptoms

SL3000 with code 3.00 direct attached to NBU 7.1 over FC Interface.

Expectation was that the SL3000 would detect this and media would remain in CAP, But Library imported them into the slots.

-----SL3000 Event Logs
2012-07-17T13:52:42.318 1,0,0,0,0    root  default       internal         0    error 3314 Cartridge found upside down address=1,1,5,2,6 volumeLabel=T00008L5K</resultText></resultStatus></result></response>

Cause

Tapes were entered upside down by Library operator.

Library Operator accidentally inserted LTO5 cartridges upside down from CAP.

Solution

The library detects the upside down cartridge condition correctly and reports it back to the host if it is HLI attached.
The library managers manage the CAP activity and the library just does as it is told for the most part.
With ACSLS or HSC when this is reported to the library manager they eject the cartridge from the CAP. We could only follow up if the SL3000 is attached to ACSLS or HSC.

In this case, it is managed by a third party via the Fibre interface like NBU, the issue must be addressed by NBU.

CAUTION :
Possible Media Damage : Insertion of upside-down cartridges should never be attempted, especially for Oracle StorageTek cartridges.

For LTOs, the CAP design does allow placing cartridge upside-down but such attempts should not be made.
Also avoid entering any media with missing or damaged Barcode. This can create problems during Library Audit and are seen as #UREAD labels in the event logs.

References

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