Asset ID:	1-72-2259153.1
Update Date:	2018-05-24
Keywords:

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Solution Type  Problem Resolution Sure

Solution  2259153.1 :   SL3000/HP LTO - Drive In Power Off State, FSC1331  

In this Document

Symptoms

Cause

Solution

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Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for service personnel
Created from <SR 3-14753029211>

Applies to:

HP LTO3 Tape Drive - Version All Versions and later
Sun StorageTek SL3000 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Overall Health: Needs Attention
Log Timestamp: 2017-04-25 14:00:13
Library: SL3000
Serial: 571000200134
Library Number: 1
Boot Time: N/A
Partitioned: False
SDP2 Site Server: This log was not collected by SDP2.
SDP2 Version: This log was not collected by SDP2.
Reason for Log Upload: 'Need to troubleshoot drive faults - LTO3 in SL3000' <------------------ This drive had power issues.


Category Status Action
Microcode: 4.40
Library Controller: Investigate 1.0.0.0.0
Drive: Investigate 1.1.1.1.1 Tray Serial: 531000205294
Drive: Investigate 1.1.2.1.3 Tray Serial: unknown
PTPs: No Problems Found
Elevator: No Problems Found
Caps: No Problems Found
Robots: No Problems Found
Cells: No Problems Found
Power: No Problems Found <-------------------------------- as this was a drive power supply and not library.
Media: Investigate Media See Support Actions
HBK/PUK Card: No Problems Found
Door Interlock Battery: OK
Doors Open: False

Symptoms

HP LTO drive goes down

Drive_Bay11(1.1.2.1.3)
1331 - (54X)
Drive Tray error, type=HpUltrium3 faultLed=true fanOk=true tempOk=true powerSupply=true powerSupply48vOk=false
(Errors Started - 2017-04-18 17:28:35 Errors Stopped - 2017-04-20 10:02:07)

2017-04-20T09:48:46.785 error 1.1.2.1.3 1331 "Drive Tray error", type=HpUltrium3 faultLed=true fanOk=true tempOk=true powerSupply=true powerSupply48vOk=false internal root default 0
2017-04-20T10:02:07.239 error 1.1.2.1.3 1331 "Drive Tray error", type=HpUltrium3 faultLed=true fanOk=true tempOk=true powerSupply=true powerSupply48vOk=false internal root default 0

Cause

Power supply is bad.

Solution

Appears the power supply inside the drive tray needs to be replaced.
314343601 [F] Power supply, 95W, Drive Tray

 

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