SL3000 - Failed To Apply Slot License - 'Invalid Signature On New License File' message

Asset ID:	1-72-2142117.1
Update Date:	2018-05-17
Keywords:

Solution Type Problem Resolution Sure

Solution 2142117.1 : SL3000 - Failed To Apply Slot License - 'Invalid Signature On New License File' message

Applies to:

Sun StorageTek SL3000 Modular Library System - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Symptoms

Unable to install license key files
From SLC error messages

SLC ERROR MESSAGE ON LICENSE FILE INSTALLATION

Changes

Capacity upgrade.

Feature upgrade.

Cause

Library is on a to down level firmware version for this type of license scheme (Oracle license files)

From log file called "Software Versions.txt"Software Versions :

Generated on : Wed May 25 13:40:50 CST 2016
Device Library Properties Library Controller

Device Id : 1,0,0,0,0

Code Version
Name Version Date
build_version FRS_2.81

Minimum required firmware version for Oracle license file is FRS_3.0.

However recommend to upgrade firmware to latest release level of firmware.

Solution

Upgrade firmware on library to version FRS_4.32 (see release notes)
Install all required license files from Oracle Edelivery
If required, activate and select storage cells as required

Set service license via CLI command hwActivation :
hwActivation serviceFeature <enable|disable>

Set DualRobot license via CLI command :
hwActivation dualRobot <enable|disable>

Run a full physical AUDIT against this library.

Check for any orphan cartridges in the library via the library orphan report generated via SLC.

References

<NOTE:1465377.1> - SL3000 - Service License Expiration - Firmware 2.81. Can the SL3000 run with an expired license?

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