| Asset ID: |
1-72-1513887.1 |
| Update Date: | 2017-08-08 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
1513887.1
:
SL3000 - CAP Door is Offline INC032KG
| Related Items |
- Sun StorageTek SL3000 Modular Library System
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library
|
In this Document
Created from <SR 3-6533983342>
Applies to:
Sun StorageTek SL3000 Modular Library System - Version Not Applicable and later
Information in this document applies to any platform.
Symptoms
1,0,6 CAP DOOR IS OFFLINE INC032KG
1110 - (1X)
Cap already reserved, cap=1,1,5,2,0
(Errors Started - 2012-12-07 13:13:01 Errors Stopped - 2012-12-07 13:13:01)
1301 - (1X)
Device response time-out, request= moveToPosition internalActivity open
(Errors Started - 2012-12-06 15:12:58 Errors Stopped - 2012-12-06 15:12:58)
1305 - (4X)
Failure from cap Code: 754 - Communication with cap failed, Data= getState error 754 7506 Communication with Cap failed
Failure from cap Code: 754 - Communication with cap failed, Data:= led error 754 7506 Communication with Cap failed
(Errors Started - 2012-12-07 07:41:25 Errors Stopped - 2012-12-07 13:08:31)
3955 - (4X)
Error from device Code: 754 - Communication with cap failed, Data= getState error 754 7506 Communication with Cap failed
Error from device Code: 754 - Communication with cap failed, Data= led error 754 7506 Communication with Cap failed
(Errors Started - 2012-12-07 07:41:25 Errors Stopped - 2012-12-07 13:08:31)
Cause
Defective PUZ card
Solution
A CSE will be required to replace the defective component. Open a Service Request and provide a Log Snapshot to verify issue.
Replaced PUZ/motor assembly
Document:1469452.1 - How to Remove / Replace a CAP (Cartridge Access Port) in SL3000:ATR:1469452.1:2
Document:1487434.1 - SL3000 - CAP Switch/Motor Assembly Replacement Instructions
Attachments
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