| Asset ID: |
1-72-2249816.1 |
| Update Date: | 2018-04-10 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
2249816.1
:
SL3000 - Robot Is Unresponsive, Robot Reach Not Safe, 1302
| Related Items |
- Sun StorageTek SL3000 Modular Library System
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for service personnel
Created from <SR 3-14566924391>
Applies to:
Sun StorageTek SL3000 Modular Library System - Version All Versions and later
Information in this document applies to any platform.
Symptoms
Robot unresponsive
Cause
Robot in failed state.
2017-03-27 13:13:13
Rail 1
--------------------------------------------------
Bot(1.1.0.1.0)
1302 - (5X)
Failure from robot Code: 506 - Robot reach not safe, cmo_user_put: Retry Performed 5611; cmo_eval_op_state, Reach Not Safe: SENSORS; servo mech reach event 5069 address = UNKNOWN(1,1,3,1,0)
Failure from robot Code: 512 - Robot can not go operational, DIRECTOR - Z Range NOT set!;
VOLSERS seen in 1302 messages: 207871L4 (x1)
4878 mils (1X)
(Errors Started - 2017-03-24 22:16:21 Errors Stopped - 2017-03-27 13:13:12)
3955 - (4X)
Error from device Code: 502 - Robot can not find target,
Error from device Code: 506 - Robot reach not safe, cmo_user_put: Retry Performed 5611; cmo_eval_op_state, Reach Not Safe: SENSORS; servo mech reach event 5069 address = UNKNOWN(1,1,3,1,0)
Error from device Code: 512 - Robot can not go operational, DIRECTOR - Z Range NOT set!;
4878 mils (1X)
(Errors Started - 2017-03-24 16:26:54 Errors Stopped - 2017-03-27 13:13:12)
3993 - (1X)
Device added, device=robot
(Errors Started - 2017-03-27 13:11:48 Errors Stopped - 2017-03-27 13:11:48)
3995 - (1X)
Robot initialization complete, success=false codeLoadExit=false
(Errors Started - 2017-03-27 13:13:13 Errors Stopped - 2017-03-27 13:13:13)
Solution
Removed stuck cartridge in hand.
How to Remove Stuck Tape in Robot Hand For SL8500/SL3000:ATR:1353500.1:2 (Doc ID 1353500.1)
Attachments
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