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Oracle Communications Performance Intelligence Center : Problem Documents


Problem Document Synopsis Last Modified Date
2402241.1 "Could not save the query: the dictionary SS7 MAP2 TDR_x.x.x has been upgraded. Query creation using old dictionary is not allowed." 2018-05-24
2399872.1 Info Provided By Dashboard(ProPerf) Not Legible 2018-05-23
2398659.1 NSP 10.2.1.1.0 Upgrade Failed To Kick Start While Executing Application Upgrade Script. 2018-05-15
2398655.1 Continuation - "Unable Read Dictionary From Oracle" During Session Upgrade 2018-05-16
2306029.1 Session Stopped and IxpStore Log "No Active Datawarehouse in the Pool" Due to ORA-12543 2017-09-13
2303961.1 After Rebooting The IMF Server, All IPGCH Cards Remained Down For The FCopy Function 2017-09-05
2297798.1 PIC ProTrace Session(S) Can Be Stopped If `Prod.State` Shows Output Of "Current State: Z" 2017-08-17
2280762.1 PIC - Data Feed To Downstream System Drops Out Every Few Weeks With Error "Not enought free space on target system" 2017-06-27
2278516.1 MAP TDR and MAP TDR Compact Format the Insert Subscriber Data (ISD) Detail Content Is Not Decoded 2017-11-12
2272687.1 In ProTrace, Missing Traffic on Some Links Because of "backward MSU" 2017-11-12
2271494.1 Blade IXP PDU Upgrade Failing 2017-11-27
2270203.1 Resolving Condition of "ECC Correctable Memory Error" Raised on all DIMMs in DSR HP Proliant BL460 G8 or G9 Servers 2017-09-19
2269537.1 In NSP CCM, Unable To List Sessions With Enrichment 2017-11-12
2264193.1 NSP GUI Unreachable with Message "Failure of APACHE bridge: No backend server available for connection timed out after 60 seconds or idempotent set to OFF" 2017-05-11
2257659.1 Performance Intelligence Center (PIC) - Empty Exported Files From "Browser Export" application Due to Space Issues on Distant FTP Server 2017-04-25
2256598.1 Apply Changes Failed On Subsystem IXP 2017-04-24
2253850.1 After Synchronization Update Changes On IMF Shows Error Message "Application Server Process Error : Association with Eagle Id xx not found!" 2017-11-12
2248690.1 IXP DWS Nightly Job Stop At Compression With Error ORA-14097 2017-11-12
2244205.1 Deletion of Session Giving Error and Does Not Allow KPI Asociation with New Session on Same Stream 2017-11-12
2242521.1 Performance Intelligence Center - Missing Daily Aggregates on MSU Accounting 2017-03-24
2239334.1 IMF Discover Application Not Working After the Hardware Migration 2017-11-27
2233415.1 NSP (MGMT) Scheduler Not Functional 2017-11-12
2231114.1 Report Infoview Report Generation Always Failed with Error "ORA-01652 unable to extend temp segment by 640 in tablespace temp" 2017-02-24
2228622.1 Barchart Dashboard Is Blank and No Message "Operation in Progress" Is Displayed 2017-11-12
2227599.1 Unable To Modify Database Password With modifyPassword.sh After Ixp Upgrade 2017-01-30
2222609.1 The Message "Unable to Create or Update Capacity Management" Is Displayed When Making an Apply Changes on PMF or IMF Just After Upgrade 2018-05-01
2221281.1 IMF of the System Does Not Display Information in ProDiag Application 2017-01-10
2219980.1 After PIC Upgrade from 9 to 10.1.X, some Sessions Are Updating Slowly and UNDO Tablespace Is at 100% 2017-11-12
2214601.1 ProTrace/Troubleshooting Shows "Could not load the PDUs" Instead of Summary and Full Decoding Because of "Port already in use" 2017-11-12
2213605.1 Management Server (MGMT)/NSP Shutdown and Automatic Restart on Boot Fails 2017-11-27
2212622.1 BSSAP Message Type Is Missing Messages from Summary Windows and Full Decoding 2017-11-12
2211652.1 Alarms TKPIC02082 And 02083 Are Not Clearing And Are Reporting On Incorrect Usage Values 2016-12-21
2210626.1 MAP SM Session Stopped Updating After IXP Upgrade to 10.2 2016-12-06
2208662.1 ProTrace Application Error NSP-0404.NSP_QUERY_EXEC_FAILED and Oracle Error ORA-00942: table or view does not exist 2016-12-01
2206316.1 xDR Session with Enriched Dictionary Stop Updating After Upgrade To 10.2 2017-11-12
2205361.1 IXP Upgrade Script misc_upgrade_subsystem.Sh Is Failing with Error "Provide valid CD/ISO" 2017-11-27
2205360.1 xMF Upgrade to 10.X Failed Due to appserver Missing in Bulkconfig 2017-11-27
2203777.1 ProTrace PDU Direction Not Colorized 2017-11-27
2200247.1 Not Able to Apply Changes on IXP or xMF Because of Password Will or Has Expired 2017-11-12
2197740.1 Falco Traffic Missing in the xDR Sessions 2017-11-27
2194867.1 IXP Memory Issues Causing NFS Process To Hang And Restart (IPMI Watchdog, oom-killer) 2017-11-12
2193962.1 Inter STP PDU Not Correlating Because of Different Matching ID 2017-11-27
2193804.1 OCPIC Upgrade Oracle Backup Partition is Missing After upgrade_weblogic.sh 2017-11-12
2192863.1 IXP Servers Are Not Starting Correctly with Error: "Bringing Up Interface Bond0: Determining IP Information For Bond0" 2016-10-28
2191883.1 PDUs Not Correlating Because of Different Matching ID 2017-11-27
2191876.1 Diameter PMF Stopped Processing Traffic Due To "System Out Of Shared Memory" (E_NOMEM) In PmiaMonitor Trace 2017-03-16
2186795.1 OCPIC Install Builder Failed Due To ORA-01017 2017-11-12
2185694.1 Management (MGMT/NSP) pre_upgrade_config.Sh and post_upgrade_sanity_check.sh Are Failing Due To Missing TKLC Library 2017-11-12
2185602.1 E5-APP-B IMF Application Install Failed "ERROR: Raid mirrors are syncing!" 2017-11-12
2183521.1 PmiaMonitor Process Continuously Restart On Sun Netra X5-2 PMF On OCPIC 10.2 2017-11-12
2182688.1 xDR Builders Not Showing Any Information In IXP Software Menu 2017-11-12
2181678.1 IMF "Apply Changes" Action Reaches its Timeout Without The Changes are Applied and Action Status displays "Pending" 2017-04-07
2181654.1 Synchronize on IMF Is Not Completing with Message "The discovery process was not able to discover all elements at this time" 2017-11-12
2181617.1 NSP Automatic Backup Using NFS Mount Point Is Not Working 2018-04-28
2177955.1 Performance Information Center (PIC) - Banner Links Missing in Surveillance and Reference Data Applications 2017-11-27
2174501.1 RAN SMS First PDU Often Not Decoded with Error Message "Could not get full decode of the pdu" 2016-08-25
2174453.1 Uncorrectable Machine Check Exception 2016-08-25
2173475.1 Issue With Apply Changes After PMF 10.2 Upgrade - Gui Showing Failed To Connect To Master Database 2016-11-15
2173091.1 Link Detailed Report Script 2017-11-27
2171343.1 Apply Change on Probe (PMF) Failed or Changes Not Apply With Error "Failed to apply changes because of the following errors : Aborted (core dumped)" 2017-11-27
2160465.1 Error While Deleting A KPI Session on MGMT 10.2 Because of Dashboard 2017-11-12
2159910.1 MGMT/NSP Datafeed "Apply Changes" is Returning the Error : "configuration changes couldn't be synchronized to IXP subsystem" 2018-01-31
2154077.1 Performance Intelligence Center, Session Deletion Failed with Error: ORA-28040: No matching authentication protocol 2017-11-12
2152365.1 NSP Profile Excluded Applications are Lost after Upgrade to PIC 10.2 2016-12-22
2151950.1 GPRS Gn xDR Builder Low Rate of IMSI Enrichment 2016-06-22
2151901.1 NSP Oracle Backup Failed because Partition is Full with Old Backup Files 2016-06-22
2149189.1 Performance Intelligence Center (PIC) Scheduler Export Is Run, but No File Can Be Found with Error "Expecting / to follow the hostname in URI" 2017-11-12
2144137.1 Performance Intelligence Center (PIC) ProTrace Slow Export Daily KPI For Long Period on PIC 10.2 2017-11-12
2129189.1 Performance Intelligence Center 10.2 Weblogic Installation Failed 2017-11-27
2129186.1 xDR Builders Installation on the Mediation Sub-System Fails Because of the Wallet 2017-11-27
2129172.1 Performance Intelligence Center, Oracle Database ASM Installation Failed Because of Runlevel 2017-11-27
2128613.1 Performance Intelligence Center 10.2 xDR Builders Installation on the Mediation Sub-System Fails 2017-11-27
2127839.1 analyze_subsystem.sh Script Error on IMF: Connection to x.y.z.t failed or A-Node is not installed on that machine 2016-04-18
2126585.1 EAGLE MOID Related Alarm Generated In PIC From Eagle 2017-03-08
2124797.1 Apply Change on IXP Subsystem is Failing With Error: "Stream Can't Write; Duplicate Key in Table 'Stream'" 2017-03-08
2123902.1 Performance Intelligence Center (PIC) - Weblogic Installation Failed While the Upgrade on a Blade System 2017-11-27
2122446.1 Static Enrichment is Not Working On Customized Dictionary 2016-10-18
2121537.1 How to Install an Oracle Database Appliance (ODA) Without Configuring a DNS 2017-11-27
2120592.1 Performance Intelligence Center, in NSP Cannot Delete the Linkset to Synchronize the IMF 2016-06-02
2119619.1 Performance Intelligence Center (PIC) Way Field Is Not Properly Assigned on Xdr for IMF Traffic From STC Card 2016-03-24
2117697.1 Oracle Database Appliance (ODA) Failling at Step 16 Because of the Date Configured in the BIOS 2017-11-27
2116622.1 Unable to Open File Log File /var/TKLC/log/syscheck/fail_log 2016-12-06
2116162.1 Performance Intelligence Center (PIC) - xDR Builder Correlation Issues Due to Matching ID (RID) not Properly Set 2018-03-30
2107428.1 Mediation Logs are Not Created - Performance Intelligence Center (PIC) 2017-11-27
2106203.1 PIC Sessions Running on External Data Warehouse are Stopped 2016-02-22
2106041.1 Performance Intelligence Center (PIC) - User Password Reset & New User Creation Does Not Work and NSP Access Unstable 2016-03-31
2104395.1 ProTrace Provide Incomplete Trace When Involved Sessions Are Based on Enriched Dictionary 2016-05-26
2103411.1 SGSN and GGSN IP addresses are inverted in Gb over IP session 2017-11-27
2102938.1 NSP GUI Not Available Because of LDAP File Rights Issues 2017-11-28
2090605.1 After Upgrade to PIC 10, IP PMF Does Not Forward All Traffic Because of VLAN 2016-05-25
2090080.1 ProTrace Archive Displays Partial Full Decoding 2016-01-05
2085479.1 IXP xDR Builders Installation Failing with "Exception in thread "main" com.steleus.mbean.nfm.NFMException: Connection error to server: nsp_prima" 2016-06-16
2084961.1 xDR Sessions Are Not Updating Because One DWS of the Pool Is Not Reachable Despite DWS Is in MAINTENANCE 2015-12-03
2084552.1 IMF Server Instability and Process Restarts Due to Oom-Killer on PIC 9.0.x 2016-05-30
2079886.1 Diameter Signaling Router (DSR) - MP Failed to Upgrade to 7.0.1 - Invalid Chroot State 2017-01-23
2078303.1 IMF Frequent Failover Because of HP Server Connection Instability 2015-11-23
2072509.1 NSP ProTrace Session is Not Capturing All the Required Traffic from PMF 2015-11-02
2064320.1 SS7 PMF Mistral Cards Do Not Show All Links on linkDisp on PIC 10.1.5 and 10.2 2017-04-03
2063705.1 On IMF Server, All Or Several Links Having CONN Status Due To Clock Issue on Eagle 2017-03-06
2056750.1 Oracle Communications PIC Unable to Connect to DWS ORA-00020: Maximum Number Of Processes (500) Exceeded 2017-07-18
2056326.1 Script is Not Updating Static Enrichment Files from Reference Data 2017-01-04
2047078.1 DWS Pool Urgent Purge Troubleshooting 2017-11-27
2025329.1 IMSI Field is Empty in Iu xDR Sessions in Performance Intelligence Center 2016-07-18
2020929.1 TPD Installation Fails on HP server with Error: "Failed to configure disks for OS install!" 2016-09-07
2015056.1 NSP Stability Issues and Applications Error: "An internal error has occurred" 2016-07-13
2012192.1 After 10.1 Upgrade, Accept Upgrade Message Still Present on Apache, Weblogic2 and Oracle Server 2016-02-01
2006355.1 xDR Session Stopped, IXP Server Is Crashing or Top Shows High Load Because of IxpForward Process 2016-05-17
2004289.1 NSP CCM Apply on IXP or IMF is failing with ERROR: IDB_LIMIT: Exceeded maximum operations for transaction IdbTransOpsMax=10000 2017-02-07
2002611.1 ProPerf Graph is Showing Insufficient Privilege Message 2015-10-14
1995440.1 IMF Reports FastCopy Connection Failures from Eagle STP 2017-01-04
1994044.1 Alarms are Time Stamped in GMT-9 Time Zone in Email Sent by Alarm Forwarding SMTP 2017-03-20
1991330.1 PIC Crash of IxpBuild Process Because of Memory Limit of 32 Bits Operating System (E_NOMEM: cannot shmat) 2016-03-26
1986189.1 After Upgrade to PIC 10.1, SMTP (Email) and SNMP (Traps) Events Are Not Forwarded 2017-01-03
1985430.1 Unable To Apply Changes In IMF - Failed to Rediscover Frame and Position 2016-08-29
1985261.1 IXP Server Is Not Stable After Upgrade to PIC 10.1.0 and PIC 10.1.5 2017-08-17
1981850.1 Getting IPM FAILED Error When Connecting to Server by SSH 2017-02-15
1980663.1 DataFeeds Periodically Gets Recovering Status 2017-11-05
1965331.1 PmiaMonitor Drops Packets for the Socket 254, Causing the Decrease of DFP Traffic 2017-03-13
1963887.1 Synchronizing IMF in NSP CCM Generates this Error: "Unable To Update The Link As Card Number/Port Number has been changed" 2017-12-21
1963534.1 Unable To Add IXP Servers In A Subsystem From CCM GUI 2015-02-01
1959405.1 ProTrace Start Date and End Date Are Not Refreshing After PIC Upgrade to 10.1 2017-01-25
1955767.1 Rebuild IXP Oracle Database 2017-08-10
1955425.1 UMTS IuCS and IuPS Interprotocol Correlation Within ProTrace MOP Guide 2016-09-20
1954852.1 IXP Datawarehouse Connection Error Alarm 2016-08-23
1953557.1 Drill Down not Working for KPI Session Recently Re-applied 2017-02-15
1951952.1 BSSAP and RAN Builders Configuration 2017-11-27
1950604.1 Unable to Apply Changes on IXP Subsystem 2017-01-04
1950077.1 OpenConnection Failure with Error Message '-10' in IXP Process Logs 2017-11-08
1949208.1 No PDU Stored in RAN CC2 CDR Session by Default 2017-10-10
1949059.1 Gn/Gp Builder Restarts Continuously when GTP Association Table Size is too Small 2017-01-04
1944982.1 Sessions Lagging due to Bandwidth Limitations 2017-03-28
1944587.1 TKPIC20518: Message Feeder Dropping Messages and TKPIC20515: Message Feeder Overload alarms on PMF in Sysalarm and SystemOverload Alarm in pmiaMonitor log and Unstable PMF IP Acquisition 2017-03-07
1943342.1 Tracking Area Update (TAU) Complete Procedure xDR are Missing in S1 MME session 2017-02-15
1941703.1 How to Apply Very Large Memory (VLM) Workaround to Resolve Oracle Database Shared Memory (ORA-04031) 2018-03-01
1938701.1 PMF Does Not Send Data After Modifying Filters 2017-01-04
1937986.1 Stopped sessions due to SYSAUX tablespace 100% full 2018-05-03
1936921.1 IxpBuild Log Contains Error about Access Rights on PDU Directory 2017-01-12
1934864.1 Error While Deleting Session On IXP (ORA-01013) 2017-02-15
1933464.1 Unable to Obtain Decoded Traces for Session (PDU appears deleted) 2018-02-22
1930150.1 To Identify Expiry of XDR Builders License on IXP Server, to Apply for New License, Loading New License on IXP Subsystem 2018-04-03
1929462.1 IXP Apply Changes is Failing Due to VIP Reachability Issue During or After Upgrade To PIC 9 2016-12-27
1922172.1 PIC PDU are not Displayed After Upgrade 2016-08-16
1915467.1 PIC 10.1.0 xDR Builders Content User Manuals and Documentations 2017-11-27
1912485.1 Sessions or DataFeeds Stopped due to Oracle Database Shared Memory issues 2017-12-08
1910778.1 NSP GUI Unreachable With "Failure of server APACHE bridge" Due to the Big Flow of Received Alarms 2015-12-10
1910606.1 Session End time displays a delay of some hours 2017-11-28
1908657.1 Datafeed Export not Working after System Upgrade or IXP Clobber 2017-10-30
1903250.1 IMF or PMF Does Not Return Prompt Back on Any Command on PIC 9.0.3 and PIC 9.0.4 2016-10-10
1900854.1 xDR Correlation Rates Drop Down Due to NTP Synchronization Issues 2017-04-11
1683907.1 ProTrace PDU Decoding not Displayed with "ERRlngth" Error Message on PIC 9.0.3 and 9.0.4 2017-11-20
1681561.1 After IXP Server Upgrade to PIC 9.0.3 and 9.0.4 Some Sessions are Not Recovering 2015-12-15
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