Problem Document
|
Synopsis
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Last Modified Date
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2402241.1 |
"Could not save the query: the dictionary SS7 MAP2 TDR_x.x.x has been upgraded. Query creation using old dictionary is not allowed." |
2018-05-24
|
2399872.1 |
Info Provided By Dashboard(ProPerf) Not Legible |
2018-05-23
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2398659.1 |
NSP 10.2.1.1.0 Upgrade Failed To Kick Start While Executing Application Upgrade Script. |
2018-05-15
|
2398655.1 |
Continuation - "Unable Read Dictionary From Oracle" During Session Upgrade |
2018-05-16
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2306029.1 |
Session Stopped and IxpStore Log "No Active Datawarehouse in the Pool" Due to ORA-12543 |
2017-09-13
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2303961.1 |
After Rebooting The IMF Server, All IPGCH Cards Remained Down For The FCopy Function |
2017-09-05
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2297798.1 |
PIC ProTrace Session(S) Can Be Stopped If `Prod.State` Shows Output Of "Current State: Z" |
2017-08-17
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2280762.1 |
PIC - Data Feed To Downstream System Drops Out Every Few Weeks With Error "Not enought free space on target system" |
2017-06-27
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2278516.1 |
MAP TDR and MAP TDR Compact Format the Insert Subscriber Data (ISD) Detail Content Is Not Decoded |
2017-11-12
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2272687.1 |
In ProTrace, Missing Traffic on Some Links Because of "backward MSU" |
2017-11-12
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2271494.1 |
Blade IXP PDU Upgrade Failing |
2017-11-27
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2270203.1 |
Resolving Condition of "ECC Correctable Memory Error" Raised on all DIMMs in DSR HP Proliant BL460 G8 or G9 Servers |
2017-09-19
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2269537.1 |
In NSP CCM, Unable To List Sessions With Enrichment |
2017-11-12
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2264193.1 |
NSP GUI Unreachable with Message "Failure of APACHE bridge: No backend server available for connection timed out after 60 seconds or idempotent set to OFF" |
2017-05-11
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2257659.1 |
Performance Intelligence Center (PIC) - Empty Exported Files From "Browser Export" application Due to Space Issues on Distant FTP Server |
2017-04-25
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2256598.1 |
Apply Changes Failed On Subsystem IXP |
2017-04-24
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2253850.1 |
After Synchronization Update Changes On IMF Shows Error Message "Application Server Process Error : Association with Eagle Id xx not found!" |
2017-11-12
|
2248690.1 |
IXP DWS Nightly Job Stop At Compression With Error ORA-14097 |
2017-11-12
|
2244205.1 |
Deletion of Session Giving Error and Does Not Allow KPI Asociation with New Session on Same Stream |
2017-11-12
|
2242521.1 |
Performance Intelligence Center - Missing Daily Aggregates on MSU Accounting |
2017-03-24
|
2239334.1 |
IMF Discover Application Not Working After the Hardware Migration |
2017-11-27
|
2233415.1 |
NSP (MGMT) Scheduler Not Functional |
2017-11-12
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2231114.1 |
Report Infoview Report Generation Always Failed with Error "ORA-01652 unable to extend temp segment by 640 in tablespace temp" |
2017-02-24
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2228622.1 |
Barchart Dashboard Is Blank and No Message "Operation in Progress" Is Displayed |
2017-11-12
|
2227599.1 |
Unable To Modify Database Password With modifyPassword.sh After Ixp Upgrade |
2017-01-30
|
2222609.1 |
The Message "Unable to Create or Update Capacity Management" Is Displayed When Making an Apply Changes on PMF or IMF Just After Upgrade |
2018-05-01
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2221281.1 |
IMF of the System Does Not Display Information in ProDiag Application |
2017-01-10
|
2219980.1 |
After PIC Upgrade from 9 to 10.1.X, some Sessions Are Updating Slowly and UNDO Tablespace Is at 100% |
2017-11-12
|
2214601.1 |
ProTrace/Troubleshooting Shows "Could not load the PDUs" Instead of Summary and Full Decoding Because of "Port already in use" |
2017-11-12
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2213605.1 |
Management Server (MGMT)/NSP Shutdown and Automatic Restart on Boot Fails |
2017-11-27
|
2212622.1 |
BSSAP Message Type Is Missing Messages from Summary Windows and Full Decoding |
2017-11-12
|
2211652.1 |
Alarms TKPIC02082 And 02083 Are Not Clearing And Are Reporting On Incorrect Usage Values |
2016-12-21
|
2210626.1 |
MAP SM Session Stopped Updating After IXP Upgrade to 10.2 |
2016-12-06
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2208662.1 |
ProTrace Application Error NSP-0404.NSP_QUERY_EXEC_FAILED and Oracle Error ORA-00942: table or view does not exist |
2016-12-01
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2206316.1 |
xDR Session with Enriched Dictionary Stop Updating After Upgrade To 10.2 |
2017-11-12
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2205361.1 |
IXP Upgrade Script misc_upgrade_subsystem.Sh Is Failing with Error "Provide valid CD/ISO" |
2017-11-27
|
2205360.1 |
xMF Upgrade to 10.X Failed Due to appserver Missing in Bulkconfig |
2017-11-27
|
2203777.1 |
ProTrace PDU Direction Not Colorized |
2017-11-27
|
2200247.1 |
Not Able to Apply Changes on IXP or xMF Because of Password Will or Has Expired |
2017-11-12
|
2197740.1 |
Falco Traffic Missing in the xDR Sessions |
2017-11-27
|
2194867.1 |
IXP Memory Issues Causing NFS Process To Hang And Restart (IPMI Watchdog, oom-killer) |
2017-11-12
|
2193962.1 |
Inter STP PDU Not Correlating Because of Different Matching ID |
2017-11-27
|
2193804.1 |
OCPIC Upgrade Oracle Backup Partition is Missing After upgrade_weblogic.sh |
2017-11-12
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2192863.1 |
IXP Servers Are Not Starting Correctly with Error: "Bringing Up Interface Bond0: Determining IP Information For Bond0" |
2016-10-28
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2191883.1 |
PDUs Not Correlating Because of Different Matching ID |
2017-11-27
|
2191876.1 |
Diameter PMF Stopped Processing Traffic Due To "System Out Of Shared Memory" (E_NOMEM) In PmiaMonitor Trace |
2017-03-16
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2186795.1 |
OCPIC Install Builder Failed Due To ORA-01017 |
2017-11-12
|
2185694.1 |
Management (MGMT/NSP) pre_upgrade_config.Sh and post_upgrade_sanity_check.sh Are Failing Due To Missing TKLC Library |
2017-11-12
|
2185602.1 |
E5-APP-B IMF Application Install Failed "ERROR: Raid mirrors are syncing!" |
2017-11-12
|
2183521.1 |
PmiaMonitor Process Continuously Restart On Sun Netra X5-2 PMF On OCPIC 10.2 |
2017-11-12
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2182688.1 |
xDR Builders Not Showing Any Information In IXP Software Menu |
2017-11-12
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2181678.1 |
IMF "Apply Changes" Action Reaches its Timeout Without The Changes are Applied and Action Status displays "Pending" |
2017-04-07
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2181654.1 |
Synchronize on IMF Is Not Completing with Message "The discovery process was not able to discover all elements at this time" |
2017-11-12
|
2181617.1 |
NSP Automatic Backup Using NFS Mount Point Is Not Working |
2018-04-28
|
2177955.1 |
Performance Information Center (PIC) - Banner Links Missing in Surveillance and Reference Data Applications |
2017-11-27
|
2174501.1 |
RAN SMS First PDU Often Not Decoded with Error Message "Could not get full decode of the pdu" |
2016-08-25
|
2174453.1 |
Uncorrectable Machine Check Exception |
2016-08-25
|
2173475.1 |
Issue With Apply Changes After PMF 10.2 Upgrade - Gui Showing Failed To Connect To Master Database |
2016-11-15
|
2173091.1 |
Link Detailed Report Script |
2017-11-27
|
2171343.1 |
Apply Change on Probe (PMF) Failed or Changes Not Apply With Error "Failed to apply changes because of the following errors : Aborted (core dumped)" |
2017-11-27
|
2160465.1 |
Error While Deleting A KPI Session on MGMT 10.2 Because of Dashboard |
2017-11-12
|
2159910.1 |
MGMT/NSP Datafeed "Apply Changes" is Returning the Error : "configuration changes couldn't be synchronized to IXP subsystem" |
2018-01-31
|
2154077.1 |
Performance Intelligence Center, Session Deletion Failed with Error: ORA-28040: No matching authentication protocol |
2017-11-12
|
2152365.1 |
NSP Profile Excluded Applications are Lost after Upgrade to PIC 10.2 |
2016-12-22
|
2151950.1 |
GPRS Gn xDR Builder Low Rate of IMSI Enrichment |
2016-06-22
|
2151901.1 |
NSP Oracle Backup Failed because Partition is Full with Old Backup Files |
2016-06-22
|
2149189.1 |
Performance Intelligence Center (PIC) Scheduler Export Is Run, but No File Can Be Found with Error "Expecting / to follow the hostname in URI" |
2017-11-12
|
2144137.1 |
Performance Intelligence Center (PIC) ProTrace Slow Export Daily KPI For Long Period on PIC 10.2 |
2017-11-12
|
2129189.1 |
Performance Intelligence Center 10.2 Weblogic Installation Failed |
2017-11-27
|
2129186.1 |
xDR Builders Installation on the Mediation Sub-System Fails Because of the Wallet |
2017-11-27
|
2129172.1 |
Performance Intelligence Center, Oracle Database ASM Installation Failed Because of Runlevel |
2017-11-27
|
2128613.1 |
Performance Intelligence Center 10.2 xDR Builders Installation on the Mediation Sub-System Fails |
2017-11-27
|
2127839.1 |
analyze_subsystem.sh Script Error on IMF: Connection to x.y.z.t failed or A-Node is not installed on that machine |
2016-04-18
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2126585.1 |
EAGLE MOID Related Alarm Generated In PIC From Eagle |
2017-03-08
|
2124797.1 |
Apply Change on IXP Subsystem is Failing With Error: "Stream Can't Write; Duplicate Key in Table 'Stream'" |
2017-03-08
|
2123902.1 |
Performance Intelligence Center (PIC) - Weblogic Installation Failed While the Upgrade on a Blade System |
2017-11-27
|
2122446.1 |
Static Enrichment is Not Working On Customized Dictionary |
2016-10-18
|
2121537.1 |
How to Install an Oracle Database Appliance (ODA) Without Configuring a DNS |
2017-11-27
|
2120592.1 |
Performance Intelligence Center, in NSP Cannot Delete the Linkset to Synchronize the IMF |
2016-06-02
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2119619.1 |
Performance Intelligence Center (PIC) Way Field Is Not Properly Assigned on Xdr for IMF Traffic From STC Card |
2016-03-24
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2117697.1 |
Oracle Database Appliance (ODA) Failling at Step 16 Because of the Date Configured in the BIOS |
2017-11-27
|
2116622.1 |
Unable to Open File Log File /var/TKLC/log/syscheck/fail_log |
2016-12-06
|
2116162.1 |
Performance Intelligence Center (PIC) - xDR Builder Correlation Issues Due to Matching ID (RID) not Properly Set |
2018-03-30
|
2107428.1 |
Mediation Logs are Not Created - Performance Intelligence Center (PIC) |
2017-11-27
|
2106203.1 |
PIC Sessions Running on External Data Warehouse are Stopped |
2016-02-22
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2106041.1 |
Performance Intelligence Center (PIC) - User Password Reset & New User Creation Does Not Work and NSP Access Unstable |
2016-03-31
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2104395.1 |
ProTrace Provide Incomplete Trace When Involved Sessions Are Based on Enriched Dictionary |
2016-05-26
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2103411.1 |
SGSN and GGSN IP addresses are inverted in Gb over IP session |
2017-11-27
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2102938.1 |
NSP GUI Not Available Because of LDAP File Rights Issues |
2017-11-28
|
2090605.1 |
After Upgrade to PIC 10, IP PMF Does Not Forward All Traffic Because of VLAN |
2016-05-25
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2090080.1 |
ProTrace Archive Displays Partial Full Decoding |
2016-01-05
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2085479.1 |
IXP xDR Builders Installation Failing with "Exception in thread "main" com.steleus.mbean.nfm.NFMException: Connection error to server: nsp_prima" |
2016-06-16
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2084961.1 |
xDR Sessions Are Not Updating Because One DWS of the Pool Is Not Reachable Despite DWS Is in MAINTENANCE |
2015-12-03
|
2084552.1 |
IMF Server Instability and Process Restarts Due to Oom-Killer on PIC 9.0.x |
2016-05-30
|
2079886.1 |
Diameter Signaling Router (DSR) - MP Failed to Upgrade to 7.0.1 - Invalid Chroot State |
2017-01-23
|
2078303.1 |
IMF Frequent Failover Because of HP Server Connection Instability |
2015-11-23
|
2072509.1 |
NSP ProTrace Session is Not Capturing All the Required Traffic from PMF |
2015-11-02
|
2064320.1 |
SS7 PMF Mistral Cards Do Not Show All Links on linkDisp on PIC 10.1.5 and 10.2 |
2017-04-03
|
2063705.1 |
On IMF Server, All Or Several Links Having CONN Status Due To Clock Issue on Eagle |
2017-03-06
|
2056750.1 |
Oracle Communications PIC Unable to Connect to DWS ORA-00020: Maximum Number Of Processes (500) Exceeded |
2017-07-18
|
2056326.1 |
Script is Not Updating Static Enrichment Files from Reference Data |
2017-01-04
|
2047078.1 |
DWS Pool Urgent Purge Troubleshooting |
2017-11-27
|
2025329.1 |
IMSI Field is Empty in Iu xDR Sessions in Performance Intelligence Center |
2016-07-18
|
2020929.1 |
TPD Installation Fails on HP server with Error: "Failed to configure disks for OS install!" |
2016-09-07
|
2015056.1 |
NSP Stability Issues and Applications Error: "An internal error has occurred" |
2016-07-13
|
2012192.1 |
After 10.1 Upgrade, Accept Upgrade Message Still Present on Apache, Weblogic2 and Oracle Server |
2016-02-01
|
2006355.1 |
xDR Session Stopped, IXP Server Is Crashing or Top Shows High Load Because of IxpForward Process |
2016-05-17
|
2004289.1 |
NSP CCM Apply on IXP or IMF is failing with ERROR: IDB_LIMIT: Exceeded maximum operations for transaction IdbTransOpsMax=10000 |
2017-02-07
|
2002611.1 |
ProPerf Graph is Showing Insufficient Privilege Message |
2015-10-14
|
1995440.1 |
IMF Reports FastCopy Connection Failures from Eagle STP |
2017-01-04
|
1994044.1 |
Alarms are Time Stamped in GMT-9 Time Zone in Email Sent by Alarm Forwarding SMTP |
2017-03-20
|
1991330.1 |
PIC Crash of IxpBuild Process Because of Memory Limit of 32 Bits Operating System (E_NOMEM: cannot shmat) |
2016-03-26
|
1986189.1 |
After Upgrade to PIC 10.1, SMTP (Email) and SNMP (Traps) Events Are Not Forwarded |
2017-01-03
|
1985430.1 |
Unable To Apply Changes In IMF - Failed to Rediscover Frame and Position |
2016-08-29
|
1985261.1 |
IXP Server Is Not Stable After Upgrade to PIC 10.1.0 and PIC 10.1.5 |
2017-08-17
|
1981850.1 |
Getting IPM FAILED Error When Connecting to Server by SSH |
2017-02-15
|
1980663.1 |
DataFeeds Periodically Gets Recovering Status |
2017-11-05
|
1965331.1 |
PmiaMonitor Drops Packets for the Socket 254, Causing the Decrease of DFP Traffic |
2017-03-13
|
1963887.1 |
Synchronizing IMF in NSP CCM Generates this Error: "Unable To Update The Link As Card Number/Port Number has been changed" |
2017-12-21
|
1963534.1 |
Unable To Add IXP Servers In A Subsystem From CCM GUI |
2015-02-01
|
1959405.1 |
ProTrace Start Date and End Date Are Not Refreshing After PIC Upgrade to 10.1 |
2017-01-25
|
1955767.1 |
Rebuild IXP Oracle Database |
2017-08-10
|
1955425.1 |
UMTS IuCS and IuPS Interprotocol Correlation Within ProTrace MOP Guide |
2016-09-20
|
1954852.1 |
IXP Datawarehouse Connection Error Alarm |
2016-08-23
|
1953557.1 |
Drill Down not Working for KPI Session Recently Re-applied |
2017-02-15
|
1951952.1 |
BSSAP and RAN Builders Configuration |
2017-11-27
|
1950604.1 |
Unable to Apply Changes on IXP Subsystem |
2017-01-04
|
1950077.1 |
OpenConnection Failure with Error Message '-10' in IXP Process Logs |
2017-11-08
|
1949208.1 |
No PDU Stored in RAN CC2 CDR Session by Default |
2017-10-10
|
1949059.1 |
Gn/Gp Builder Restarts Continuously when GTP Association Table Size is too Small |
2017-01-04
|
1944982.1 |
Sessions Lagging due to Bandwidth Limitations |
2017-03-28
|
1944587.1 |
TKPIC20518: Message Feeder Dropping Messages and TKPIC20515: Message Feeder Overload alarms on PMF in Sysalarm and SystemOverload Alarm in pmiaMonitor log and Unstable PMF IP Acquisition |
2017-03-07
|
1943342.1 |
Tracking Area Update (TAU) Complete Procedure xDR are Missing in S1 MME session |
2017-02-15
|
1941703.1 |
How to Apply Very Large Memory (VLM) Workaround to Resolve Oracle Database Shared Memory (ORA-04031) |
2018-03-01
|
1938701.1 |
PMF Does Not Send Data After Modifying Filters |
2017-01-04
|
1937986.1 |
Stopped sessions due to SYSAUX tablespace 100% full |
2018-05-03
|
1936921.1 |
IxpBuild Log Contains Error about Access Rights on PDU Directory |
2017-01-12
|
1934864.1 |
Error While Deleting Session On IXP (ORA-01013) |
2017-02-15
|
1933464.1 |
Unable to Obtain Decoded Traces for Session (PDU appears deleted) |
2018-02-22
|
1930150.1 |
To Identify Expiry of XDR Builders License on IXP Server, to Apply for New License, Loading New License on IXP Subsystem |
2018-04-03
|
1929462.1 |
IXP Apply Changes is Failing Due to VIP Reachability Issue During or After Upgrade To PIC 9 |
2016-12-27
|
1922172.1 |
PIC PDU are not Displayed After Upgrade |
2016-08-16
|
1915467.1 |
PIC 10.1.0 xDR Builders Content User Manuals and Documentations |
2017-11-27
|
1912485.1 |
Sessions or DataFeeds Stopped due to Oracle Database Shared Memory issues |
2017-12-08
|
1910778.1 |
NSP GUI Unreachable With "Failure of server APACHE bridge" Due to the Big Flow of Received Alarms |
2015-12-10
|
1910606.1 |
Session End time displays a delay of some hours |
2017-11-28
|
1908657.1 |
Datafeed Export not Working after System Upgrade or IXP Clobber |
2017-10-30
|
1903250.1 |
IMF or PMF Does Not Return Prompt Back on Any Command on PIC 9.0.3 and PIC 9.0.4 |
2016-10-10
|
1900854.1 |
xDR Correlation Rates Drop Down Due to NTP Synchronization Issues |
2017-04-11
|
1683907.1 |
ProTrace PDU Decoding not Displayed with "ERRlngth" Error Message on PIC 9.0.3 and 9.0.4 |
2017-11-20
|
1681561.1 |
After IXP Server Upgrade to PIC 9.0.3 and 9.0.4 Some Sessions are Not Recovering |
2015-12-15
|