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Asset ID: 1-72-2128613.1
Update Date:2017-11-27
Keywords:

Solution Type  Problem Resolution Sure

Solution  2128613.1 :   Performance Intelligence Center 10.2 xDR Builders Installation on the Mediation Sub-System Fails  


Related Items
  • Oracle Communications Performance Intelligence Center (PIC) Software
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec PIC
  •  




In this Document
Symptoms
Cause
Solution
References


Created from <SR 3-12519529811>

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 10.2.0 to 10.2.0 [Release 10.0]
Information in this document applies to any platform.

Symptoms

The builder installation on the IXP sub-system is failing with the error:

Exception in thread "main" com.steleus.mbean.nfm.NFMException: Connection error to server: nsp_primary

Builder installation

Cause

JMX agent is not working on the management server due to the <Bug:22827742>.
 
JMX agent is not automatically restarting when management server is rebooted.

Solution

Start the JMX agent on the management server.

service jmxd start

References

<BUG:22827742> - BUILDER INSTALLATION IS FAILLING
<NOTE:2085479.1> - IXP xDR Builders Installation Failing with "Exception in thread "main" com.steleus.mbean.nfm.NFMException: Connection error to server: nsp_prima"

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