PIC - Data Feed To Downstream System Drops Out Every Few Weeks With Error "Not enought free space on target system"

Asset ID:	1-72-2280762.1
Update Date:	2017-06-27
Keywords:

Solution Type Problem Resolution Sure

Solution 2280762.1 : PIC - Data Feed To Downstream System Drops Out Every Few Weeks With Error "Not enought free space on target system"

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 9.0.4 and later
Information in this document applies to any platform.

Symptoms

Datafeed application was not able to export data to export server and following error is in dataexport.log:

2017-06-19 06:07:02,624|INFO|ShutdownThread|TransportWorkerManagerImpl: Forcing shutdown ..
2017-06-19 06:07:02,624|INFO|ShutdownThread|MountManager: cleanup()
2017-06-19 06:07:02,624|ERROR|pool-1-thread-2|AlarmManager: Interrupted while waiting to clear alarm:; .1.3.6.1.4.1.4404.25.0.8.1.8.2; SEVONE-TG-S6a-SYD : ixp0001-1b : Transport of period 197020 exceeded 12 retries. Removed from transport queue. This alarm will be cleared when transport will be successful.
java.lang.InterruptedException
at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.reportInterruptAfterWait(AbstractQueuedSynchronizer.java:2017)
at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(AbstractQueuedSynchronizer.java:2094)
at java.util.concurrent.LinkedBlockingQueue.offer(LinkedBlockingQueue.java:328)
at com.tekelec.dataexport.alarm.AlarmManager.clear(AlarmManager.java:194)
at com.tekelec.dataexport.alarm.AlarmManager.clear(AlarmManager.java:155)
at com.tekelec.dataexport.alarm.AlarmManager.raiseClearAlarm(AlarmManager.java:419)
at com.tekelec.dataexport.export.flexible.transporter.thread.AbstractTransportThread.run(AbstractTransportThread.java:60)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
at java.util.concurrent.FutureTask.run(FutureTask.java:166)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1146)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:679)
2017-06-19 06:07:02,625|INFO|ShutdownThread|MountManager: clearMountDir()
2017-06-19 06:07:02,626|INFO|ShutdownThread|MountManager: clearAlarms()
2017-06-19 06:07:02,641|WARN|pool-1-thread-2|AlarmManager: No Raised alarms for alarm type DISK_SPACE_EXCEED_HIGH; Clear Alarm ignored:.1.3.6.1.4.1.4404.25.0.8.1.14.2; SEVONE-TG-S6a-SYD : ixp0001-1b : Transport of period 197020 failed: Not enought free space on target system export_server_ip_addres, freespace=16.0MB (required=23.38MB); Not enought free space on target system export_server_ip_address, freespace=16.0MB (required=23.38MB); Not enought free space on target system export_server_ip_addres, freespace=16.0MB (required=23.38MB); Not enought free space on target system export_server_ip_addres, m

Changes

Cause

The partition was full on destination.

Solution

Delete old files in partition,storing data, of export server.

Customer must manage purge to maintain some free space.

Attachments

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