Getting IPM FAILED Error When Connecting to Server by SSH

Asset ID:	1-72-1981850.1
Update Date:	2017-02-15
Keywords:

Solution Type Problem Resolution Sure

Solution 1981850.1 : Getting IPM FAILED Error When Connecting to Server by SSH

Related Items


Oracle Communications Performance Intelligence Center (PIC) Software

Related Categories


PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec PIC

In this Document

Symptoms

Cause

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Product knowledge is required
Created from <SR 3-10210136151>

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 9.0.3 to 10.1.0 [Release 9.0 to 10.0]
Information in this document applies to any platform.

Symptoms

Error below displayed when connect to the server by ssh

root password:
Last login: Mon Feb 2 13:05:22 2015 from ntpserver1
The IPM FAILED on this server. Run verifyIPM for details.

Run the below command to check integrity

[root@ServerNalme ~]# verifyIPM
/usr/TKLC/plat/bin/verifyInstallLog indicates there was an installation error.

Cause

check /root/install.log

end of install log:
Installing hp-e1000-8.0.35-1prerel5.1.2_73.6.0.i686
Installing usbutils-0.71-2.1.i386
Installing TKLCsnmptrap-4.1.8-5.0.0_72.5.0.noarch
Installing TKLCswitchcfg-3.12.23-5.1.0_73.2.0.noarch
Installing keyutils-libs-devel-1.2-1.el5.i386
Installing httpd-2.2.3-65.el5.centos.i386

Solution

Workaround : replace install.log file from another server ( same server function without the error )

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